All reviews

Rating Breakdown

  • 5
    95% (5,705 ratings)
  • 4
    3% (202 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (14 ratings)
  • 1
    0% (29 ratings)
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5 / 5 Share

Oct. 26, 2022

Very helpful app to display authentic reviews from our customers and is really easy to use. Would recommend 10/10!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

So far so good, excellent support when needed and effectively answered all my questions going above and beyond what was asked.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Easy to install and use, I used this app, you can communicate with your customers and offer them incentives for leaving a positive review and so on.

Store

TIDIFY

Using app

10 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 25, 2022

Great app for various functions. Love the ability to filter so thoroughly - based on customer's location, or based on variant in the cart etc etc. And many nice widgets with full customization!

Using app

Over 2 years

Total reviews

22

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

We have been using another customer review app and have been looking for a replacement that has a more modern approach as well is easier to operate. And we learned about Fera and immediately fell in love. It was super easy to set up and customize to our needs. We had a few small questions about our implementation and the team was super responsive and helpful and had all our questions sorted out the next day. We could not be more pleased and are happy we found Fera.

Using app

Over 1 year

Total reviews

24

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Currently use the app to request customer reviews for verified purchases and star badges on the website. Sometimes it can be a little effort to get it where we want it to be, but their support is excellent. Happy we chose Fera

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 24, 2022

I downloaded my Etsy reviews into Shuttle, and from there was able to export and import them into Fera for Shopify. It just worked nicely. Then I could set up automatic reminders to help encourage new photo and video uploads with a discount code, the team helped me setup and I could test to make sure the discount code worked.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

OMG! Best customer service ever! Even on saturday and sunday. Roel and Holden were awesome. Thank you very much guys. Plus, this app blends perfectly on my webpage. You can customize it and it looks just beautiful. Best review app ever!!

Using app

7 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 23, 2022

I use this App for Reviews only. it would be great if the app also had email/pop ups .. then it would cover everything in 1 app

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 23, 2022

great assistance. Love the app. works really well with my brand and helps customers read what others have to say about my product

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

Holden and the team are amazing. A+++ for responsivenss, flexibility, and accommodating any request I put their way. Can't recommend them enough!

Using app

About 3 years

Total reviews

28

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

Works great! I takes a little time to set up the widgets when you customise them, but the app is very user friendly. Installed yesterday and got my first 10 reviews already!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Integrates with our Shopify theme really well and looks great. The best thing is the service! The support if there is an issue is so quick and helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Thank you for the professional service and the great support, if you want to build your website review, this is the app for it

Store

Gotech

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

I love this app. It has helped with my site conversion and creating trust between happy previous clients and new clients coming in. I love how their stories can be shared and help someone else find the right service for themselves. I'm realllllyy happy with this app. I know there are alot of these around but after a lot of research I love the way this one is performing after the 4 months of having it :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

The best team possible!!!!!!! 5-Stars!!!!! Great partners! Highly recommend the Fera app to everyone.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

The support team provides a great service, with really helps someone who are not familiar with coding

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! It's so great to hear that you had a great experience with our support team ❤️ Please reach out again if you need anything!

5 / 5 Share

Oct. 19, 2022

Wow! Where has Fera been all my life!? Before finding this app my reviews were very hard to find. My customers had to go to my shop page, scroll down to descriptions, see the small "reviews" text and click it to see others reviews and then click a second "review" text to leave a review. We have incredible reviews from our customers and I wanted them displayed front and center on the Home Page, by simply clicking on the average rating badge (stars) as well as on the product page. But the app I was using couldn't do this. I was about to design a new page to manually write out and display all of our reviews, which would not keep up with new reviews unless I manually added them. Fera to the rescue. They hit all the boxes and instantly imported all of the reviews I already have. I can even add my customer's photos to the reviews, which was not an available option to them before. If you have any questions at all, reaching out to their customer support made all the difference. Something that would have taken me a week was done in minutes. I highly recommend using Fera.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

❤️ Wow! Thank you so much for your review! ❤️ It is so great to hear that using our app has helped you and it's been exactly what you were looking for 🎉 Thank you so much for your kind words and support; we hope to continue to be the exact kind of app merchants like you need! Please reach out to us at any time if you need anything 🙂

5 / 5 Share

Oct. 19, 2022

support ist sehr gut mega happy !!danke vielmals dafür und ich kann sie nur empfehlen....tolle app und sehr leicht zu bedienen

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre Bewertung ❤️ Wir freuen uns sehr, dass Sie unsere App einfach zu bedienen fanden und dass Sie gute Erfahrungen mit unserem Support-Team gemacht haben 🙂 Bitte melde dich jederzeit bei uns, wenn du etwas brauchst 🙂

5 / 5 Share

Oct. 19, 2022

This app has helped new customers make purchases on my website by reading reviews from previous clients. Fera has made sending reviews simple and easy and has taken a step off of my to-do list.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review 😁 Wonderful to hear that adding Fera to your store has taken one thing off your to-do list, which is exactly what we want to do for our merchants! Thank you for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂