All reviews

Rating Breakdown

  • 5
    93% (2,091 ratings)
  • 4
    4% (98 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    1% (31 ratings)

Reviews with Text

  • 93% (2,101)
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5 / 5 Share

July 10, 2023

SUPER FAST and EXCELLENT tech support. We reached out to them for some help with the App and the ticket was acknowledged immediately and addressed within 24 hours... Highly recommend this App to anyone looking for contact forms or any other forms on their website.

Store

SNAAN®

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2023

Great app with great support! Very friendly and kind! I highly recommend them and there is a free version! :))

Using app

About 13 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 27, 2023

A really great app and the support is excellent. We had a couple of teething problems getting it set up but the support team stepped in and sorted everything out quickly.

Using app

2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

June 26, 2023

I am so thankful to have found this app. I tried a couple other ones before this, and they lacked the customization I needed for the admin emails. This one allows us to send the emails in exactly the format needed for our customer service software. Also, I needed some more advanced functionality for a couple of our contact forms, and the support team was able to implement it exactly the way we had hoped. Thank you for providing a quality product with top-notch service. I highly recommend this app to anyone needing a custom form builder.

Using app

23 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 23, 2023

Une application simple à prendre en main. J'ai fait appel aux supports pour un petit détail : ils ont été super réactif et ont réglé le problème. Merci Emma pour votre aide !

Using app

About 2 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

June 16, 2023

Pretty easy to use - and the support is superb. Worked it all out in a few hours and now I have populated my site all the forms, and floating buttons I needed - they helped a lot for the bits i missed.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

Recomiendo ampliamente la App, te permite personalizar todas las areas de una forma sencilla y práctica. Además que el equipo de soporte es muy bueno, resolvieron cada detalle que les pedí.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2023

Great app. Does exactly what we need it to do. Also, great customer service. Fast to reply, and provide answers to my questions. Great job! A+++

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

After initial issues with the integration (missing settings in Mailchimp) the app works just fine and is very intuitive to use. Thanks a lot for the fast & friendly support! Much appreciated :)

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 5, 2023

Great!!! Thank you for your help! Amazing App!! I highly recommend!! I have been completely satisfied with all apps from globo. Thank you!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

The support team is amazing. They accepted to add some custom code in my forms to make them work with the tools we use internally. I recommend the app !

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2023

Great!!! Thank you for your help! Amazing App!! I highly recommend!! I have been completely satisfied with all apps from globo. Thank you!

Store

Elinart

Using app

4 days

Total reviews

11

Average rating

4.3

5 / 5 Share

May 30, 2023

This has been a game changer and is an amazing addition to my store! I was sick of the default Shopify contact form, the field types are limited and customers can't upload files. This app solves these problems along with being a far better experience for users with the conditional logic and easy setup. I had a couple of more technical questions (syncing with Shopify contact info and triggering the popup from a navigation link etc) and Emma in support was super responsive, helpful and went over and above to get things set up. Although I could get away with the free account I'm happy to pay for the app as it works so well!

Store

mattt

Using app

3 months

Total reviews

6

Average rating

5.0

2 / 5 Share

May 26, 2023

VERY misleading pricing. Says free for forms up to 12 fields, but not if you want a form that registers people. When I pointed this out to them support was very rude about it. I wasn't even going to leave a review if it wasn't for that rude reply. The only reason it's not 1 star is because support did get back to me quickly. It was only when I wasn't going to be paying that they decided to be rude.

Using app

About 1 hour

Total reviews

1

Average rating

2.0

5 / 5 Share

May 25, 2023

Truly amazing technical support team! They are so knowledgeable, helpful and professional. The app works exactly as we hoped it would and when we couldn't figure something out, they stepped in an quickly took care of it. Definitely the BEST form builder app out there considering the functionality and support we received.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

The support team was so fast and efficient. They were also very friendly and so easy to work with. Thank you for getting our issue resolved so quickly.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

I installed the app recently on a client's shopfiy store and it's exactly what we were looking for. There was a slight issue with the pop up form on Safari, but the support team were quick to respond and came up with a solution in less than an hour.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Our experience with this app's customer service was exceptional. They promptly resolved any inquiries or issues we had. The app functions smoothly, and the integration with Klaviyo proved highly beneficial. Gathering and sorting customer data for targeted email campaigns was a breeze. Overall, we had a fantastic experience and would highly recommend this app to others.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

May 16, 2023

I recently added the “Powerful Form Builder” app on my Shopify store, I am extremely impressed with its functionality and ease of use. The app seamlessly integrated with my store. Seeing positive reviews from other users was also a powerful deciding factor in choosing to use this app. The customer support team for this app is also exceptional. Whenever I've had a question or needed assistance, their team has been quick to respond and resolved my issue in a timely manner. Overall, I highly recommend the app to any Shopify store owner.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

Really nice app. Easy to use and configure. Also the support team is extremely fast and resolutive. 100% recommended

Using app

4 months

Total reviews

11

Average rating

5.0