Rise Gift Cards & Store Credit

Eddie provided exceptional support for our Shopify app! He was knowledgeable, responsive, and went the extra mile to ensure all our questions were answered and issues resolved promptly. His expertise and attention to detail made the entire process smooth and efficient. We truly appreciate his assistance and highly recommend him to anyone needing help with the app. Thank you, Eddie!

We've been a fan of Rise. The customer service is responsive, the platform is easy to configure, and the integrations are good. I'd say our move to Rise from Smile has been good. It is more clear than Rewards points for our customers, and a unified tool for gift cards, store credit, and rewards is nice. And it's more cost-effective, which matters a lot to us.

Phenomenal support from Eddie today. He was easy to understand and solved my problem within minutes. Thank you!

I installed this app a couple of days ago, and it is excellent as we have been looking for a way to manage store credit and loyalty all in one place while utilizing Shopify's legacy account creation. The service level of assisting with the setup has been fantastic. Thank you, Junalou (Customer Rep), for your excellent customer service:). UPDATE: we have been using this app for about six weeks, which is fantastic. Yesterday, we upgraded to Pro to get the One-Click Apply button, and I had an issue trying to get it to work. John(Customer Rep) not only got it to work but recommended a better way to execute it. He is a Rock Star. The Customer Service here is top-notch! Another day and another excellent customer service interaction. This time it was Eddie. This team is awesome:)

First and Foremost - GREAT Customer Support - Real Person with REAL knowledge offering REAL help - NOT just another AI bot. Trust Me - In this Business - It Matters Most And if that is not enough - THIS AP is SOLID - Well Designed and Easy to understand and use - Thank you to the many people at Rise.AI that must have spent hundreds of thousands of hours creating, debugging and maintaining

Very difficult to use. Does not support stores with subdomains. Also encountered problems, customer service support was very slow to respond. Not recommended！！

We've been using the Rise AI loyalty app for over a year now, and I couldn’t be happier with the results! We recently revamped our employee loyalty program, and switching to Rise AI has truly been a game-changer. The bulk upload feature is fantastic. Plus, Itay has been incredibly supportive throughout the entire process Thanks to Rise Ai, our loyalty program is now more effective and engaging than ever. Highly recommend it to anyone looking to enhance their employee recognition initiatives! Thank you, Rise Ai!

Thanks a lot to Eddie

Super application, très intuitif, bon parcours clients le support est très réactif et parle français Je recommande

Amazing tool! Highly recommend

Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!

Great customer service. They took care of an issue we were having immediately. Very responsive.

Thank you so much to Juna for her professionalism. Very helpful ! The Frankie Shop team !

I had a great experience with Junalou,who was very patient and helpful.Junalou answered all my questions and was able to resolve the issue in a timely manner.

Great support team! Eddie helped me out during our onboarding and answered my many many questions I had quickly and easily for my team to understand! 5 Stars!

Very impressive customer service and this app is the best I could find for gift cards and a rewards program.

Easy to use, great customer service

We've just begun using Rise.ai, and are super-impressed by the apps design (front and backend). A professional product in every way. Just as importantly we've had several chats with the Rise support team and always come out of those chats feeling relieved that our problem is taken seriously, and resolved right away. Sometimes, at incredible speed! So we're quite happy, and would recommend the app to other stores.

Very quick to help resolve my issues! Investigated thoroughly and were able to provide me with a solution within 24 hours : )

DO NOT USE this app if you're looking for a VIP-tier-based loyalty program. The app can be configured to send out an email when a customer "unlocks" a tier... however, the app does not explicitly tell customers what tier they're on nor allows them to easily track their progress toward other tiers. Imagine logging into a rewards program with your credit card, airline, or hotel and not being able to see what your status is. This app is broken until they figure this out.