Rise.ai: Gift Cards & Loyalty
Rise.ai Shopify App Listing Page for Store Credit Solutions
Rating
4.8
feedback
1,089
chart
#1,668
All reviews
Rating Breakdown
June 4, 2023
Hat leider nicht wirklich die gewünschten Funktionen und für den Funktionsumfang deutlich teurer als vergleichbare Apps.
June 2, 2023
Great customer service answered all my questions quickly. The agent was Eddie. So far RISE is very helpful for me because I need to issue store credit to past customers and this is a wonderful option instead of refunds.
Thanks for your feedback! It gives us much pleasure to know that we were able to provide you with the assistance you need. Our support team is always available to assist you if you need help! Cheers :)
May 31, 2023
I am absolutely thrilled with this amazing app! It has made a huge difference to my business, and I couldn't be happier with the results. The app is incredibly easy to use, and its impressive features have really helped me to increase sales and attract more customers. One of the things I love most about this app is how user-friendly it is. I was able to figure out how to use it in no time at all, and I really appreciate how intuitive and well-designed it is. Everything is very simple and straightforward, which makes managing my business a breeze. Another thing that sets this app apart is the incredible array of features it offers. There are so many different tools and functions to choose from, all of which are designed to help businesses like mine succeed. From powerful analytics to targeted marketing campaigns, this app truly has it all. Overall, I am absolutely thrilled that I discovered this app. It has been an absolute game-changer for my business, and I would highly recommend it to anyone looking for a way to increase sales and build a successful online presence. Thanks to this app, my business is thriving like never before!
Thank you for your review! We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to reach out. We are always ready to support you!
May 22, 2023
Eddie at Rise is fantastic and super helpful. Great support!!! The team is always very helpful and thorough!
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service! Your feedback is very much appreciated!
May 17, 2023
Juna was very helpful. Responded to my chat question quickly and efficiently with accurate information. A pleasure to deal with.
Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
May 5, 2023
Customer support is awesome. Eddie helped me throughout and spent almost an hour helping me with my set up. Thank you!!
We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.
April 21, 2023
We were able to customize our Rewards & Loyalty program through custom-built Klaviyo flows and emails by speaking with the Support Team and having them walk us through the process of what we were envisioning. We were speaking with Eddie from the Support Team to prepare for the launch and also troubleshoot any issues in the beginning - we are so grateful for his expertise and timely responses as he was extremely knowledgeable on the Rise.ai integration with Klaviyo and Shopify to get us where we wanted to be. We're excited to see the results of our new program!
Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from Eddie. We're here to help if anything else comes up.
April 20, 2023
The Rise.ai team were super helpful and responsive in helping me resolve my issue. They were friendly, quick and helped me figure out something that I couldn't on my own incredibly quickly. Highly recommend!
We're glad to know that you had a positive experience! Should you require assistance with anything in the future, our friendly support team would be ready to help! :)
April 20, 2023
Pauline did a great job assisting me! She was spot on and patient and helped me fix my problem quickly. I really appreciate it.
Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!
May 24, 2023
Incredible support from Juna!! She quickly pinpointed our issue and provided steps to resolve the problem quickly.
We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Should you require assistance with anything in the future, please do not hesitate to reach out.
April 14, 2023
love it It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews. highly recommend
We’re so grateful for your 5-star review! We strive to offer the best experience possible, and your review tells us that we’re on the right path! 🤗
April 14, 2023
I am excited to see how this grows my business and I really appreciate their speedy and adept support.
Thank you for the wonderful review. We are pleased to know that you received immediate assistance from our Support Team. Cheers to success for you and your business!
April 11, 2023
I couldn't be happier with the service I received! Eddie & Pauline from the Rise.ai team was incredibly knowledgeable and helpful throughout the entire process, from initial setup to ongoing support. Thanks!
Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
April 7, 2023
There is no replacement for this app. This has functionality that no other offering does. If you need store credit and gift cards to function in the online store and POS, this is the solution. Eddie solved an issue for me and made this even better!
We are all so happy that our support service, especially Eddie's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to reach out. We are always ready to support you!
April 5, 2023
I’ve had a great experience so far setting up the app! The gift cards are beautiful and look amazing in the store. But I’m most excited about the rewards program! There is lots of great guidance available on the Rise site to help you set up, but when I can’t find the answer I’m looking for, the customer service team has been outstanding. They’ve kindly have helped me with all of my questions and worked through any issues. It does take a bit of time to set up, but the level of detail and customization is well worth it. I can’t wait to share this rewards program with my customers!
Hi Branch & Vine Skin Care, You made our day with your trust in our app and your awesome review! Our team is happy to know that you are satisfied with our support! Cheers to success for you and your business!
March 31, 2023
Thank you for responding quickly and for providing a friendly support! The issue we were facing was easily resolved.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏
March 28, 2023
Very professional and quick in solving any errors, I recommend reaching out to them as their CEO is very direct and to the point before putting up a complaint. Thanks for the help.
Thanks for your feedback! It gives us much pleasure to know that we were able to provide you with the assistance you need. Our support team is always available to assist you if you need help! Cheers :)
March 23, 2023
This is an excellent app, and the customer service is 5 stars. They are quick to respond to any questions I have. The loyalty credit has been a great selling point for our customers, and has helped increase our AOV and return rate.
Thank you for your review! We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to reach out. We are always ready to support you!
March 21, 2023
We have been using this app for over 3 years now on our main shopify store. It is a great app and works extremely well. Recently we integrated the app into our Shopify POS and had a couple of technical hurdles. John was able to assist and gave precise instructions how to make the necessary changes. Great friendly service.
We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
March 21, 2023
This is an absolute must download for stores looking to offer a clean & clear loyalty program for their customers. It's easy to use on the front & back ends of the site, works really well, and has a broad range of options. Beyond that, the team is what sets Rise.ai apart. They are responsive, helpful, friendly, and get quick results. 10/10 recommend!
Using app
About 2 years
Total reviews
5
Average rating
4.2
We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!