Rise Gift Cards & Store Credit

Emilie from the support team is extremely helpful!

Very bad experince with that app if you are going to install it beware from it the reason is that they just only want your subscription there app is not problem solving we have purchased their premium plan to issue our customer store credit we created the flow that is ok but it is not runing not added any store credit to the customer when we connect with support they just only answer that we are trying our best and you will surprise that their response time is 3 to 4 hours not serious with their customer they just only want subscription from their customer after wasting our 4 days on this app we found the credityard app very good app, good customer support and solved our problem.bloddy hell app rise.ai

Great app, easy to use and effective. Great support staff also!

Junalou was very helpful. Very fast, friendly and knowlegable. Thank you if posted, only post business name not my name. thank you

We've been using rise.ai for digital gift cards, and it works seamlessly! The setup was easy, and our customers love the convenience. We're excited to try their reward program next to boost customer engagement. Their support team is always very helpful and quick to assist. We highly recommend it!

They have a wonderful support team and it is a very straight forward system.

Eddie helped me get the rewards page running in less than 24 hours! My questions were answered every step of the way!

Eddie provided exceptional support for our Shopify app! He was knowledgeable, responsive, and went the extra mile to ensure all our questions were answered and issues resolved promptly. His expertise and attention to detail made the entire process smooth and efficient. We truly appreciate his assistance and highly recommend him to anyone needing help with the app. Thank you, Eddie!

We've been a fan of Rise. The customer service is responsive, the platform is easy to configure, and the integrations are good. I'd say our move to Rise from Smile has been good. It is more clear than Rewards points for our customers, and a unified tool for gift cards, store credit, and rewards is nice. And it's more cost-effective, which matters a lot to us.

Phenomenal support from Eddie today. He was easy to understand and solved my problem within minutes. Thank you!

I installed this app a couple of days ago, and it is excellent as we have been looking for a way to manage store credit and loyalty all in one place while utilizing Shopify's legacy account creation. The service level of assisting with the setup has been fantastic. Thank you, Junalou (Customer Rep), for your excellent customer service:). UPDATE: we have been using this app for about six weeks, which is fantastic. Yesterday, we upgraded to Pro to get the One-Click Apply button, and I had an issue trying to get it to work. John(Customer Rep) not only got it to work but recommended a better way to execute it. He is a Rock Star. The Customer Service here is top-notch! Another day and another excellent customer service interaction. This time it was Eddie. This team is awesome:)

First and Foremost - GREAT Customer Support - Real Person with REAL knowledge offering REAL help - NOT just another AI bot. Trust Me - In this Business - It Matters Most And if that is not enough - THIS AP is SOLID - Well Designed and Easy to understand and use - Thank you to the many people at Rise.AI that must have spent hundreds of thousands of hours creating, debugging and maintaining

Very difficult to use. Does not support stores with subdomains. Also encountered problems, customer service support was very slow to respond. Not recommended！！

We've been using the Rise AI loyalty app for over a year now, and I couldn’t be happier with the results! We recently revamped our employee loyalty program, and switching to Rise AI has truly been a game-changer. The bulk upload feature is fantastic. Plus, Itay has been incredibly supportive throughout the entire process Thanks to Rise Ai, our loyalty program is now more effective and engaging than ever. Highly recommend it to anyone looking to enhance their employee recognition initiatives! Thank you, Rise Ai!

Thanks a lot to Eddie

Super application, très intuitif, bon parcours clients le support est très réactif et parle français Je recommande

Amazing tool! Highly recommend

Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!

Great customer service. They took care of an issue we were having immediately. Very responsive.

Thank you so much to Juna for her professionalism. Very helpful ! The Frankie Shop team !