Rise Gift Cards & Store Credit for Shopify

Rise Gift Cards & Store Credit

Store Credit Wallet for Cashback, Loyalty, Rewards & Refunds
Rating
4.8
Feedback
739
Reviews
Chart
#792
Shopify

All reviews

3 / 5 Share
June 4, 2023

Hat leider nicht wirklich die gewünschten Funktionen und für den Funktionsumfang deutlich teurer als vergleichbare Apps.

Store Using app Total reviews Average rating
derkleinefratz.de 9 days 9 4.3
Developer Reply

Hi there, Rise.ai's digital wallet solution offers robust features that have helped brands increase customer lifetime value through our integrated store credit, gift card, and loyalty programs. We'd love to learn more about the specific features you were looking for, as many of our most powerful capabilities can be customized to meet unique business needs. Our 24/7 support team is always ready to help you maximize value and ensure you're leveraging all relevant features for your business goals.

5 / 5 Share
May 22, 2023

Eddie at Rise is fantastic and super helpful. Great support!!! The team is always very helpful and thorough!

Store Using app Total reviews Average rating
Baby Braithwaite 11 months 7 5.0
Developer Reply

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service! Your feedback is very much appreciated!

5 / 5 Share
May 17, 2023

Juna was very helpful. Responded to my chat question quickly and efficiently with accurate information. A pleasure to deal with.

Store Using app Total reviews Average rating
Zavida Coffee Over 1 year 3 5.0
Developer Reply

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

5 / 5 Share
April 21, 2023

We were able to customize our Rewards & Loyalty program through custom-built Klaviyo flows and emails by speaking with the Support Team and having them walk us through the process of what we were envisioning. We were speaking with Eddie from the Support Team to prepare for the launch and also troubleshoot any issues in the beginning - we are so grateful for his expertise and timely responses as he was extremely knowledgeable on the Rise.ai integration with Klaviyo and Shopify to get us where we wanted to be. We're excited to see the results of our new program!

Store Using app Total reviews Average rating
GLOSS MODERNE 6 months 1 5.0
Developer Reply

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from Eddie. We're here to help if anything else comes up.

5 / 5 Share
April 20, 2023

Pauline did a great job assisting me! She was spot on and patient and helped me fix my problem quickly. I really appreciate it.

Store Using app Total reviews Average rating
adpcompanystore Almost 2 years 1 5.0
Developer Reply

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

5 / 5 Share
July 31, 2024

Incredible support from Eddie!! Our question was answered and a solution was provided. We love Rise.ai, they go above and beyond, always.

Store Using app Total reviews Average rating
C&Co.® Handcrafted Skincare About 3 years 1 5.0
Developer Reply

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Should you require assistance with anything in the future, please do not hesitate to reach out.

5 / 5 Share
April 14, 2023

I am excited to see how this grows my business and I really appreciate their speedy and adept support.

Store Using app Total reviews Average rating
Metolius Tea About 4 hours 3 5.0
Developer Reply

Thank you for the wonderful review. We are pleased to know that you received immediate assistance from our Support Team. Cheers to success for you and your business!

5 / 5 Share
April 7, 2023

There is no replacement for this app. This has functionality that no other offering does. If you need store credit and gift cards to function in the online store and POS, this is the solution. Eddie solved an issue for me and made this even better!

Store Using app Total reviews Average rating
Excel RC Over 2 years 2 5.0
Developer Reply

We are all so happy that our support service, especially Eddie's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to reach out. We are always ready to support you!

5 / 5 Share
March 31, 2023

Thank you for responding quickly and for providing a friendly support! The issue we were facing was easily resolved.

Store Using app Total reviews Average rating
CULTIVER - Australia Over 4 years 4 5.0
Developer Reply

Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏

5 / 5 Share
March 21, 2023

We have been using this app for over 3 years now on our main shopify store. It is a great app and works extremely well. Recently we integrated the app into our Shopify POS and had a couple of technical hurdles. John was able to assist and gave precise instructions how to make the necessary changes. Great friendly service.

Store Using app Total reviews Average rating
Maskscara Over 2 years 14 4.9
Developer Reply

We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

5 / 5 Share
March 21, 2023

This is an absolute must download for stores looking to offer a clean & clear loyalty program for their customers. It's easy to use on the front & back ends of the site, works really well, and has a broad range of options. Beyond that, the team is what sets Rise.ai apart. They are responsive, helpful, friendly, and get quick results. 10/10 recommend!

Store Using app Total reviews Average rating
Developer Reply

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!

5 / 5 Share
March 20, 2023

Been loving the app so far to help with my store credit. So easy to use and customer service is also amazing a quick to help with anything.

Store Using app Total reviews Average rating
Perfect Wear 7 days 1 5.0
Developer Reply

Hi there, Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Hit us up should you need further help with anything. :)

5 / 5 Share
March 20, 2023

Hilda was extremely helpful in helping me set up a workflow that met my store's needs. She was understanding and worked quickly.

Store Using app Total reviews Average rating
Madison's Niche Almost 3 years 9 5.0
Developer Reply

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

5 / 5 Share
March 15, 2023

Someone hacked our rewards program and I panicked and went on the messenger and figured I would never hear from anyone. within a few minutes, Eddie hopped on, and was super informative and so attentive. Not only did Eddie help us yesterday, but I wrote him again today, and he knew the case from yesterday and continued to help. I thought that was really great, because he already understood what was happening. WE are really impressed with this app, and their customer service.

Store Using app Total reviews Average rating
Soap & Paper Factory Over 2 years 5 5.0
Developer Reply

Hi there, We are delighted to hear that this issue was sorted out immediately with Eddie's help. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. Cheers!

5 / 5 Share
March 8, 2023

John has been incredibly helpful in answering my MANY questions. Very grateful for the support in getting this set up. We moved across from another loyalty platform with over 35k users and it was pretty stressful worrying how it would all work. Rise team have been so helpful in making the process stress free and creating a smooth hand over.

Store Using app Total reviews Average rating
AYM About 2 months 8 5.0
Developer Reply

Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!

5 / 5 Share
March 7, 2023

Itay and his team have been incredibly helpful in getting us set up to issue store credit to our employees. They work with you to find or create solutions to existing or potential issues that could come up. We are very happy to be working with them.

Store Using app Total reviews Average rating
Lost Boys Loot Shop 22 days 1 5.0
Developer Reply

We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

5 / 5 Share
March 5, 2023

Great experience for install and use this app for our e-commerce business as a coffee roaster. The customer service is very helpful to get instantly guidance.

Store Using app Total reviews Average rating
Developer Reply

Hello! Thank you for the amazing review and for acknowledging our Support Team's efficient customer service! Your feedback is very much appreciated! :)

5 / 5 Share
March 2, 2023

The team as a whole is very quick to respond to questions and just recently I chatted with Eddie, who was very helpful in guiding me to properly set up our widgets. It will be exciting to see the results this app has once we launch.

Store Using app Total reviews Average rating
Enesco Studios 2 months 2 5.0
Developer Reply

Hi there, We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.

5 / 5 Share
Feb. 28, 2023

Just setting it up right now but have experienced AMAZING customer service so far!! Pauline, was so helpful with helping me migrate over from my old POS system.

Store Using app Total reviews Average rating
EVER Boutique 6 days 1 5.0
Developer Reply

Hi there, Thank you so much for the amazing review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

4 / 5 Share
Feb. 27, 2023

Had some issues implementing their default rewards page. Messaged them and it needed escalated to next level tech team. Figured I wouldn't hear back for at least a day and started to work on something else. Just minutes later I got a new chat window saying the problem has been resolved. Great customer service.

Store Using app Total reviews Average rating
Garden Tower 12 months 1 4.0
Developer Reply

Hi there, Thank you for this amazing feedback! We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team. Should you need help with anything, please do not hesitate to reach out. Cheers!

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