Gooten: Print on Demand

May 15, 2020

I have been using it for three weeks and ordered multiple products for my customers, and I am very disappointed. 1- I have emailed multiple times regarding general questions but have not heard back 2- I receive a lot of marketing emails. 3- It has been TEN days, and the products are still in production. Simply the has terrible customer services, and products take too long. I would not recommend it for any print on demand store owner.

May 12, 2020

Gooten and their team has been great to work with. The integration has been seamless, and the pricing on their products is very reasonable. I love the workflow they offer for custom products!! Looking forward to using them more

May 12, 2020

I use a variety of PoD vendors, and LOVE some of the unique items we can get at Gooten. Our niche is specifically towards the fashion/pageant industry and our customers have really enjoyed the items and come back for more. They don't have the biggest apparel variety, but their other items are top-notch!

May 11, 2020

It’s not bad but there are better options for what I was looking for. (Drop-shipping Apparel) I found other websites that were much more helpful to my needs. That being said Gooten is a great place to start

May 10, 2020

I use this app to work on my Dropshipping company. I like that this app helps me use any amount of shirts and comes with many good features. It would be better if the app was to have the shirts that were put on my Shopify store to restock faster because they go pretty fast when I’m working on something. Also the app needs to give me the eligibility to manage the inventory on my Shopify account.

May 9, 2020

I really like this app compared to other print on demand companies. The interface is really easy to use and support has been fantastic to deal with. They also have a nice selection of products. So far I am very happy with them.

May 8, 2020

I ordered a few posters to test product and unfortunately was not impressed with product quality. My personal use case is specific: I need fine crisp lines, but the prints I received were blurry either due to image post-processing or the ink seeping on the paper. This could perhaps work for a large photo, but I still say it's not good quality. Also, my poster arrived in a triangle tube which was not properly secured closed with tape so it was partially open and the tube itself wasn't *crushed* but it had definitely taken a couple blows. So had my poster unfortunately which left it with some creases. Also, the turnaround time was really, really bad... It took something like 9 days for my poster to even be printed. I ordered one express and one standard and the standard package will have taken 2 full weeks from order to arrival, which I can see being a customer service headache for myself. I would rate a two but I can't speak for their quality on other products like shirts, etc, and they are definitely one of the top price competitors. Ultimately for my current use case, Gooten isn't very good. You should consider getting HP indigo presses or if you already have them, allow posters to be printed on them.

May 8, 2020

This app synced well with my platform and store. The app is user friendly and easy to use and navigate. I love the product offering with Gooten and I am excited to see the turn around for processing and shipment after the industry gets back to normal after the stay-home orders and shut down. I do not have any complaints.

May 7, 2020

I ordered some products and they are pretty high quality. You should at least check their products out

May 7, 2020

I use this app to create custom clothing for my brand. They do an amazing job at supplying me with great products, at the cheapest price :)

May 7, 2020

I use this app to drop ship custom home decor for my customers. I am experiencing some frustration with the status information regarding my customers orders. I am unable to contact gooten over the phone, instead only an email is available which says that it can take 24-48 hours to get a reply back. These are Mother’s Day gifts and my customers paid for expedited shipping 8 days ago. The products have said in production for 7 days and I would like to know when these will be shipped out to my customers. The website avg production time says 3-4 and like I said, it’s been 7! I am not happy at the moment and would have appreciated an email or phone call or something from gooten explaining the delay, however, it says on my orders page that these products are on schedule but obviously they are not.

May 7, 2020

Quality is good. Great customer service, they. are helping you immediately. We are happy to work with them.

May 7, 2020

Been using this app for over a year and very happy. Customer service and response time is very quick so that's an A+ in my book!

May 6, 2020

Quality is Very good, havent had issues there. Just needed to work on connecting to my store easier. But overall great app.

May 6, 2020

I was extremely please with the length of time from order to shipped considering the staff shortages most companies are dealing with. My products were perfect and I will be switching the products I can to Gooten.

May 6, 2020

Easily the best POD app and company out there. I wouldn't use anyone else. Support is great, production is fast, and they are always happy to help correct issues and problems that may arise. I love working with them.

July 8, 2020

One of the worst services ever. When you contact customer service, it takes 15 days to reply if any. Packages are often lost, fake tracking codes - this company is a madness. From now on, I'll post a 1-star review every single day of waiting for their customer service to reply.

Aug. 26, 2020

I used to love Gooten, but there's a big problem with them changing their items without proper notice to sellers. The first time I ran into this was with their bandanas. They started out as great quality, with a slight sheen and a soft knit, but then they changed to a terrible tight, shiny, stiff knit and the edges were never right. I let that slide because they refunded me and I appreciated their other products.. However, two weeks ago I reached out to see why two of my customers' orders hadn't gone through. Customer service said they'd look into it, but I haven't heard anything since, even after sending a follow up email. Today I decided to manually place their orders, come to find out the product they ordered had been changed completely, in shape and material, and the original I had on my website was no longer available. The original product was perfect, and this new one looks terrible on their website. It seems they're cutting costs and quality is being decreased, but of course the prices are the same. Very disappointed. I can't continue to use Gooten knowing that my products can be changed randomly without any proper notice to me and that my customers could receive terrible products that are different than what I first received when I wanted to make sure of their quality before selling them.

May 6, 2020

Great selection and fairly user-friendly. What would make it 5 stars: • Automatic shipping price integration with Shopify (like Printful has) • View & edit automatic order emails • Bulk-edit some but not all product variants • Duplicate draft products • Save draft products • More clear language on the order status back-end pages

May 6, 2020

I began using about 2 months ago I have used other companies before. The products they provide for our designs have met with the approval of my customers. It is easy to add products to my Shopify storefront. The product selection is wonderful. During the Corona Virus, they did have a mask cover. Prompt with keeping us informed on delays and asked us to stop selling when the delays became unyielding. While I will miss selling the mask covers, they are keeping my customers happy. Unyielding delays would have meant very unhappy customers. I look forward to many more designs with them.