In Cart Upsell
In Cart Upsell
Rating
4.9
feedback
999
chart
#599
All reviews
Rating Breakdown
Review RSS Feed
Sept. 9, 2021
Overall, I'm pretty happy with In Cart Upsell & Cross Sell. It has some limitations with the logic and how smoothly it works in AJAX carts with seemingly no interest to improve it. But the app gets the job done it has yielded some good results. The support by Rasheem has been above and beyond!
Hello, friends at The Wander Club Thank you so much for the positive review. We appreciate your business and helping to share the word about In Cart Upsell & Cross Sell! -Jevon & The In Cart Upsell Support Team
Sept. 7, 2021
I had problems with the configuration, but Kevin from support helped me a lot. Great app and great support.
Hello, friends at Schmuckkarussell24 Thank you so much for your 5-star review! We will share this with Kevin and the support team to let them know to keep up the great work. -Jevon & The In Cart Upsell Support Team
Sept. 5, 2021
This is a brilliant App but the support is even better, never come across a provider that literally jumped on a call with me and not just solved my problem but built me a code and guided me on how to improve my shop front. I love these guys..... Ask for Rasheem from Jamaica - Absolute supper star.
Hello, friends at Inkle.com.au Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share what we do best. We'll be sure to let Rasheem know he did a GREAT job and is highly recommended. We’re here for you anytime! -Jevon & The In Cart Upsell Support Team
Sept. 3, 2021
Excellent customer support! We received almost immediate help after upgrading to the new Dawn theme and discovering things didn't work quite like before. Everything is working great now. Also appreciate the customizability — we were able to seamlessly match our site's look and feel.
Hello, friends at BLINK Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and we'll be sure to let Kevin know he did an amazing job! Thank you for choosing In Cart Upsell. We look forward to serving you for many years to come! -Jevon & The In Cart Upsell Support Team
Aug. 31, 2021
The best customer service I have ever received downloading any app! They responded promptly and fixed any concerns i had and gave me solutions i'm so happy i chose to download this app vs any other! I don't usually write reviews but i know how hard it can be to find good apps. I highly recommend this one!
Hello, friends at Ultimate Balayage Thank you for taking the time out to leave us this amazing review! We are thrilled you had such a great experience with our customer heroes. We really appreciate the high recommendation :-) Happy selling! -Jevon & The In Cart Upsell Support Team
Aug. 31, 2021
The support from Kevin was very good and the app does what it is supposed to do. Can recommend it to everyone who i searching for an in cart upsell app!
Hello, friends at Moonmat Thank you for leaving this awesome review! We are happy you had such a great experience and we'll be sure to let Kevin know that you gave him a high recommendation! -Jevon & The In Cart Upsell Support Team
Aug. 30, 2021
This has been a go to tool for us to increase total order value and drive a streamlined user experience for upsells throughout the site. Could not recommend this more, it's outstanding and the support team behind it is top notch.
Hello to our friends from The Longhairs Thank you for this amazing review! We are happy that you received A+ customer service from our team and our app is helping to increase your AOV. Happy Selling! -Jevon & the In Cart Upsell Support Team
Aug. 26, 2021
It works! Easy to set up. It looks very elegant in my store. I am recommending this app for any eCommerce business.
Hello to our friends from Shaper Flex We are happy to see that you are having an amazing experience! Thank you for leaving this awesome review and for the high recommendation :-) -Jevon & the In Cart Upsell Support Team
Aug. 24, 2021
Sehr schnelle Antwort vom Support! Besten Dank, die App ist zu empfehlen. Zwei Daumen nach oben. Ist
Hello to our friends from PAWINCI Thank you for this awesome 5-star review! We are glad that you received great customer service and our app is helping increase your AOV. We really appreciate the high recommendation :-) -Jevon & the In Cart Upsell Support Team
Aug. 21, 2021
Does exactly what we wanted to do - if you want to give consumers the opportunity to add a related item directly in-cart, then this is the app! And as significantly, the support is very responsive - Kevin showed me how to adjust some of the details myself which I didn't realise could be done easily in-app.
Hello to our friends from True Places, Inc. Thank you for leaving this great review! We are happy that our app is helping you increasing your AOV and that you received top-tier customer service from our agent Kevin. We'll definitely let him know that you were satisfied with his service! ;-) -Jevon & the In Cart Upsell Support Team
Aug. 20, 2021
Great support and fantastic app. Customer service immediately replied to our email and resolved our issue promptly. Awesome app, highly recommend!
Hello, friends at House Finery. We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Jevon & The In Cart Upsell Support Team
Aug. 18, 2021
Great costumer service! they're very quick to help and respond, The app works amazing and helps increasing sells
Hello to our friends from Daido Home! Thank you for leaving this awesome feedback! We are happy that you had an incredible customer service experience with our support heroes We'll definitely let him know that you were satisfied with his service and the app to help you to increase yours sale! :-) -Jevon & the In Cart Upsell Support Team
Aug. 17, 2021
I recommend this app, easy to use and customize. Its must-have app if you want to increase your AOV.
Hello friends at Infineza We appreciate you for leaving this awesome review! We are glad, our app has helped you to increase your AOV. Thank you for this great recommendation :-) -Jevon & In Cart Upsell Support Team
Aug. 16, 2021
The app developers are so friendly and responsive. They helped customize the design of the upsell for me even further and walked me through getting it to function how I wanted on site.
Using app
About 2 years
Total reviews
1
Average rating
5.0
Hello, friends at Comptoir Suf Pacifique We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate your review :-) -Jevon & The In Cart Upsell Support Team
Aug. 11, 2021
Simple and it works, support was very responsive and helpful. It has helped drive some additional revenue by increasing our AOV.
Hello friends at Meta Meals We appreciate you for leaving this awesome review! We are glad, our app has helped you to increase your AOV. Thank you for this great recommendation :-) -Jevon & In Cart Upsell Support Team
Aug. 8, 2021
We really like the app, it's easy to use and has all the features we need right now. The customer support is very responsive and had some nice suggestions for our issues.
Hello, friends at Dominic Van. We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Jevon & The In Cart Upsell Support Team
Aug. 8, 2021
Unresponsive support. Emailed a few times, and just stopped hearing back despite repeated follow ups. I cannot trust an app in my store that has unresponsive support, and I don't recommend anyone else does either.
Hey Karity, Jevon here, Operations Manager at In Cart Upsell. I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration of not having properly communicated by the team on the issue and for that, I want to apologize. Our team is already working on your issue. They are trying to get it fixed at the earliest and also need to make some changes in your theme for that waiting for your confirmation. I want to get that clear for you as soon as possible. At In Cart Upsell, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. We do our best to guide each of our representatives on how to properly handle our customers’ issues. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Jevon & In Cart Upsell Support Team
Aug. 5, 2021
Not good app. when i want to remove it and asked for help from developer to remove code from my theme, he said manage it yourself. i cleraly informed i am not a developer while downloading the app - at that time you said you will help but now wont since the app is not working for me.
Hey Belora, Tanveer this side, Customer Success Manager. Thanks for raising your concern. And I want to apologize for the confusion that happens here. I wanted to clarify we are not injecting any of our code into Shopify themes. So, I would really want to help you out if I know the cause of your dissatisfaction. I want to apologize for the experience that you faced while using the app. This issue has never happened before with any of our clients. we will be happy to have a screen-sharing call with you and walk you through everything in detail if you are still facing any issues. Again, we are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience. Tanveer & In Cart Upsell Support Team
Aug. 5, 2021
I like the app. It works great. Just waiting on the discount in cart check out option. After that it will be super amazing
Aug. 4, 2021
Just installing it, but for now it's 5 stars for the customer service alone! Raheem jumped on a google video call to help me with something that's not working properly. Excellent support!
Hello to our friends from J. Men's Clothing Thank you for leaving this awesome feedback! We are happy that you had an incredible customer service experience with our agent Rasheem. We'll definitely let him know that you were satisfied with his service! :-) -Jevon & the In Cart Upsell Support Team