Shopify Inbox
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It is a great tool to speak to customers quickly. Thanks
leider können spam mails nicht gefiltert werden. und es gibt keine möglichkeiten, nachrichten in bulk zu löschen
Danke für dein Feedback. Einzelne Spam-Nachrichten kannst du in Inbox direkt blockieren oder melden, sodass diese Absender dich nicht weiter erreichen. Deine Anregungen zum Spam-Filter und zum Löschen mehrerer Nachrichten auf einmal geben wir an unser Team weiter. Wenn du Hilfe beim Reduzieren von Spam möchtest, unterstützt dich unser Team unter help.shopify.com/support gern.
Sometimes messages that are read and replied to still show as a new message. Other than that its a good feature. Easy to use with fast prompts.
I'm using your Shopify chat option but when a customer clicks the button by mistake, there is no button to close that. in the pc version there is a cross button but in phone there is no. i tried from multiple devices.
Thanks for the clear report, and you're right that closing the chat should be just as easy on mobile as it is on desktop. Other merchants have flagged this too, and a missing close control on phones is often tied to the widget size or a theme conflict on the storefront. Our team can look at your specific store and help make it dismissible at help.shopify.com/support, and we'll pass the mobile close-button gap to the Inbox team.
I find this app very helpful. It's an easy way for my customers to contact me. I like that I'll get email notifications when I get a new message in the Inbox. It works very well with my website and in the Inbox messages app. Overall, very happy with this app.
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