Shopify Inbox

Not being able to hit return whilst replying is a real issue. So painful!

Excellent app.

Thank you for this free app

A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.

Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.

So far so good, instalation process was easy, configuration done without any issues and the app is working perfectly.

This app has been very helpful for the customers wanting to reach out directly through chat vs an email or phone call. I've been using it for a few years now and I would recommend it.

https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg 页面很友好，如果能显示对方国家的语言就更好了？ 机器人的自动回复会根据不同语言自动发送么？

Very easy to use and instant messaging for the store.

It has helped my team engage our customer base faster than ever before. Sales have gone up dramatically. Shopify is the best investment we have ever made.

We use Shopify inbox daily. We love it and it has helped us grow as a company and connect with our customers.

It has worked very well. Honestly made the customer service job so much easier for me! The only thing I wish it offered is a way to link the chat to help direct customers to it.

Fast delivery of message and great alerts

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.