Shopify Inbox
All reviews
Works well, and we don't have to worry about adding a 3rd party chat app.
Great app. Very easy to setup and since it is shopify's own app all relevant order and customer data is fetched along with the product feed. Highly recommended.
You need to allow people to send documents in chat. I needed to send a documents and had no option of doing that. Thank you.
Hi there, thank you for your review! We appreciate your feedback and I can see why this would be helpful. I'll be sure to pass your suggestion onto our Inbox team. -Victor, Shopify Support
es buena pero ya debe ser chatbot
Extremely helpful for responding to customers.
jag gillar att jag kan skriva färdiga svar till ofta ställda frågor. jag kan också chatta direkt eller indirekt med kunder. Smart och simpel lösning.
Not being able to hit return whilst replying is a real issue. So painful!
Thanks for sharing your feedback. We just wanted to share that you should be able to change this setting in the app. Under Settings > Message preferences we have an option to make it so that hitting Return will create a new line rather than send the message. Hope this helps! Feel free to reach out to us at [email protected] if you have any trouble with it. - Shopify Inbox Team
A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.
Súper práctica porque es en tiempo real, no se salen los clientes de la página donde están por lo cual permite que se pueda concretar una compra más fácil o si desea puede añadir al carrito y seguir preguntando mientras navega en otros productos. Gracias es muy útil para no perder clientes.
Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.
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