Shopify Inbox

An AI sales associate that knows your customers

Rating

4.6

Feedback

5,464

Reviews

Chart

#135

Shopify

All reviews

Rating breakdown

5 77% (4,209 ratings) 4 12% (645 ratings) 3 3% (158 ratings) 2 1% (73 ratings) 1 3% (161 ratings)

Reviews with text

62% (3,246)

Review RSS feed

5 / 5 Share

May 5, 2026

Store Using app Total reviews Average rating

RYDOW About 2 months 1 5.0

3 / 5 Share

May 5, 2026

its good, only problem is you cant copy/past images and links....very annoying when trying te help a customer

Store Using app Total reviews Average rating

Bushmaster Airsoft 9 months 1 3.0

Developer Reply

Glad Inbox is working well for you overall. I can see how not being able to copy and paste images and links slows you down mid-conversation. For sharing images, the attachment/upload option in the message bar is often a quicker route than pasting, and links can be sent as typed-out text. Your feedback on making copy and paste smoother is genuinely useful and helps us keep improving Inbox for you and your customers.

5 / 5 Share

May 5, 2026

Store Using app Total reviews Average rating

resplabs Over 2 years 1 5.0

5 / 5 Share

May 5, 2026

Store Using app Total reviews Average rating

Ecotrade Goods Limited 27 days 1 5.0

5 / 5 Share

May 5, 2026

Great app to provide customer service.

Store Using app Total reviews Average rating

Navaja Land 12 months 2 5.0

5 / 5 Share

May 5, 2026

Store Using app Total reviews Average rating

So Beauty About 2 hours 1 5.0

5 / 5 Share

May 4, 2026

Store Using app Total reviews Average rating

universo vegano 5 months 1 5.0

5 / 5 Share

May 4, 2026

Store Using app Total reviews Average rating

TULUMBA Almost 5 years 3 5.0

4 / 5 Share

May 4, 2026

parfait

Store Using app Total reviews Average rating

Rue de la gravure Over 2 years 5 4.2

3 / 5 Share

May 4, 2026

Store Using app Total reviews Average rating

Solenialuxe About 2 months 1 3.0

5 / 5 Share

May 4, 2026

Great App so far

Store Using app Total reviews Average rating

Hollo Shoe About 3 years 1 5.0

5 / 5 Share

May 2, 2026

Store Using app Total reviews Average rating

Luxor Bazaar Over 1 year 1 5.0

5 / 5 Share

May 1, 2026

Store Using app Total reviews Average rating

On Time Fashions 10 months 2 5.0

4 / 5 Share

May 1, 2026

Very Good, the only problem is when sending an image the customer cannot open it when they receive it from us.

Store Using app Total reviews Average rating

Maskscara Over 4 years 15 4.9

5 / 5 Share

May 1, 2026

muy buena esta aplicacion.

Store Using app Total reviews Average rating

VESTRA 1 day 7 4.9

5 / 5 Share

May 1, 2026

Store Using app Total reviews Average rating

DesignerMenswear Over 5 years 2 5.0

5 / 5 Share

May 1, 2026

It was great helping customers and having their order numbers available in the sidebar.

Store Using app Total reviews Average rating

GordonCarroll Over 4 years 2 5.0

4 / 5 Share

April 30, 2026

Store Using app Total reviews Average rating

Padsmore Online About 2 years 1 4.0

5 / 5 Share

April 30, 2026

Store Using app Total reviews Average rating

Central Plains Tea & Coffee Co About 2 months 3 5.0

5 / 5 Share

April 29, 2026

Store Using app Total reviews Average rating

Hawken Components Over 5 years 4 5.0

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