All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (664 ratings)
  • 3
    3% (164 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (139 ratings)

Reviews with Text

  • 63% (3,316)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2026

I love how I get the message via my private cellphone and my desktop computer at the same time. It makes response time very fast! Thank you!

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Using app

11 months

Total reviews

3

Average rating

5.0

3 / 5 Share

Jan. 26, 2026

The app works great, but I need to be able to (automatically) translate instant answers to customers language (i.e. Dutch for Dutch customers etc). Please implement this, thank you!

Using app

Almost 4 years

Total reviews

11

Average rating

3.2

5 / 5 Share

Feb. 1, 2026

Good job

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

çok kullanışlı

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Store

Laluva

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Store

AMAR81

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Works good

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

The Shopify Inbox app is really great and very helpful. It would be even better if customers could submit their phone number before contacting support. Also, image quality becomes low when sending images, which needs improvement. Other than that, everything is excellent.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

We love using Shopify Inbox at Livv - www.LivvActivewear.co.za. It's the best way to stay in contact with our clients.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 22, 2026

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 22, 2026

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Using app

About 1 year

Total reviews

5

Average rating

5.0