Shopify Inbox

An AI sales associate that knows your customers

Rating

4.6

Feedback

5,475

Reviews

Chart

#137

Shopify

All reviews

Rating breakdown

5 77% (4,226 ratings) 4 12% (645 ratings) 3 3% (161 ratings) 2 1% (75 ratings) 1 3% (169 ratings)

Reviews with text

62% (3,262)

Review RSS feed

5 / 5 Share

March 8, 2024

Good stuff

Store Using app Total reviews Average rating

Articole Vanatoare 10 days 7 4.4

5 / 5 Share

March 8, 2024

bien

Store Using app Total reviews Average rating

CutCut.be Over 1 year 2 5.0

1 / 5 Share

March 26, 2026

great

Store Using app Total reviews Average rating

Kolice Over 2 years 3 5.0

5 / 5 Share

May 30, 2024

I've not had a bad experience with Inbox yet.

Store Using app Total reviews Average rating

Heart Forge Solutions About 1 year 2 4.5

5 / 5 Share

March 7, 2024

i don't always know i have something in my inbox, but that is my fault. i think it is great!

Store Using app Total reviews Average rating

Emporium Vitreum Enamel Supply 10 months 2 5.0

5 / 5 Share

March 7, 2024

Store Using app Total reviews Average rating

The Miller Machine Over 4 years 7 4.7

4 / 5 Share

March 6, 2024

Store Using app Total reviews Average rating

Comercial FyF Chile About 1 year 2 4.5

5 / 5 Share

March 6, 2024

Store Using app Total reviews Average rating

COTON MODE 2 months 1 5.0

5 / 5 Share

March 6, 2024

Store Using app Total reviews Average rating

Audiobiography About 1 month 1 5.0

5 / 5 Share

March 11, 2026

It is extremely helpful to have the Shopify Inbox available to our customers, and we love getting the notification that we have a message from a customer. Sending them a response back is super easy too! Thank you Shopify!!! We are customers for life and couldn't run our dog supply business without the Shopify app!

Store Using app Total reviews Average rating

dogsRtreed Almost 4 years 2 5.0

5 / 5 Share

March 6, 2024

Excellent app, does everything we need.

Store Using app Total reviews Average rating

Wickedly Welsh Chocolate 12 months 4 5.0

3 / 5 Share

March 6, 2024

It works really good, but there are some things which you can't change. 1.) There are only pre fixed position for the chat symbol. For us you have to put it very high and this doesn't look good. 2.) You are not able to change the chat symbol to match the CI of your site. 3.) It's not possible to make the chat bubble small enough, even on the smallest size it's really big, especially on mobile. So if you are looking for something more designable, I would recommend something different.

Store Using app Total reviews Average rating

Edelsteinerei About 2 months 7 4.7

4 / 5 Share

March 6, 2024

Store Using app Total reviews Average rating

Outlastlabz 27 days 1 4.0

5 / 5 Share

March 5, 2024

Love the chat!

Store Using app Total reviews Average rating

KOOTS Almost 2 years 2 5.0

5 / 5 Share

March 5, 2024

easy and fast to read and respond to.

Store Using app Total reviews Average rating

Niyama Wellness Over 2 years 7 5.0

5 / 5 Share

March 5, 2024

Store Using app Total reviews Average rating

Melvin's Miniatures 21 days 3 3.7

4 / 5 Share

March 5, 2024

Store Using app Total reviews Average rating

Qubits Toy About 2 years 4 4.8

5 / 5 Share

March 5, 2024

Easy to use

Store Using app Total reviews Average rating

Spoond About 1 year 1 5.0

5 / 5 Share

March 5, 2024

super fint!

Store Using app Total reviews Average rating

Muscle House 7 days 3 4.7

5 / 5 Share

March 5, 2024

Store Using app Total reviews Average rating

Hey Little Diddle About 2 years 3 5.0

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