All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,324)
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4 / 5 Share

Feb. 20, 2024

Using app

Over 2 years

Total reviews

3

Average rating

4.7

3 / 5 Share

Feb. 19, 2024

If you have more than one store, it is hard to handle them through this app. This is my only concern why I do not use this app.

Using app

Over 2 years

Total reviews

13

Average rating

2.6

Developer Reply

Hi, There. Thank you for taking the time to leave your review. We appreciate this feedback, and if you would like to include any additional information on what specifically you're finding to be a challenge while using the Shopify Inbox app and managing multiple stores, you can leave another review or feel free to message Shopify on any of our socials. Our team is always working to improve all users experience with the app. -Kitana, Shopify Support

5 / 5 Share

Feb. 19, 2024

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

April 3, 2024

Es muy fácil de utilizar y funciona genial! Es más fácil hablar con los clientes, y resolver sus dudas, además de que nos perciben más cercanos y confiables!

Store

GSPORT

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

Easy to use, and very well-integrated with our Shopify store (duh, it's first party). Would be great if we could drag and drop media into the chat directly on browser, as we need to attach media quite often.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

best serviece

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

easy to use and set up!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

The best team and platform..

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 18, 2024

It's good, but could be better. Hopefully it's something that will develop. 111111111111111111111111111111111111

Using app

Over 4 years

Total reviews

10

Average rating

2.3

5 / 5 Share

Feb. 18, 2024

this app is very convenient and work good

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Shopify's inbox is a lifesaver for managing customer inquiries. It centralizes messages from various channels, integrates order details for quick access, and offers automated responses. It's streamlined my customer support process, boosting satisfaction and loyalty. Highly recommended for any Shopify seller.

Using app

10 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 16, 2024

Got instant messages from customers, enhancing sales !

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 16, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Me permite entrar en contacto directamente con los visitantes de mi Tienda, y segun la configuracion que tengas en site, podrás filtrar de que país te contactan. Seria genial si pudieran incluir una opción de editar mensajes ya enviados por el vendedor, esto brindaría la oportunidad de corregir los mensajes que hayan tenido algún error ortográfico, o error en al redacción. En especial en esos días muy activos

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

It's quite good to see text here in shopify exploring more new things

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 15, 2024

Using app

3 months

Total reviews

3

Average rating

5.0