Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,086
chart
#338
All reviews
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Dec. 27, 2023
Dec. 27, 2023
Dec. 26, 2023
Dec. 26, 2023
Live Chat allows people to preview what the customer is typing to help better anticipate their needs and give an almost immediate response. Watching dots ... is a waste of time when every second matters
July 16, 2025
Its extremely convenient being attached to all of the order history. I also enjoy getting the phone notificatications - it allows me to be extremely attentive. Love the phone alerts, keeps me in touch with my customers
Dec. 26, 2023
It's a good spot to interact with customers. Can be a little cumbersome when not immediate and it flips to emailing.
Dec. 26, 2023
ES un canal más de venta. Una buena forma de contactar con los clientes potenciales y de obtener su email. Debería dar más opciones de búquedas de chats.
Dec. 10, 2025
A very useful tool for keeping in touch with customers and potential customers
Dec. 26, 2023
Excellente application qui fait le job. Petit point d'amelioration, les reponses automatiques du chat ne sont pas traduites
Dec. 25, 2023
Dec. 24, 2023
1. 建议可以打标，比如不同颜色，对于有些客户信息，可以根据打标来进行先后处理。 2. 可以有文件夹，比如关于退货相关询问，可以转移到退货文件夹，关于操作，可以转移到操作的文件夹； 以上，谢谢
Dec. 24, 2023
Fully enjoying the Inbox app, love the shortcut that allows me to quickly open the customer's account and the notifications that shows what the customers last activity was, ie. added an item to their cart. removed an item etc. Can't wait to see what else will be added in the future.
Dec. 22, 2023