Shopify Inbox
All reviews
please improve shopify inbox
Hi, there! Thanks for reaching out and sharing your review. Our team would like to better understand what issues you may be experiencing or what specifically you'd like us to make note of to improve on. If you'd like, you can reach out to us here (https://shopify.link/vRnL) so we can discuss further. -Victoria, Shopify Support.
Customers love to use this app and it is great for ensuring we miss nobodies emails. Chargebacks have gone down since using this app due to customers being able to easily contact us without having to deal with emailing as well.
good chatting box, instant answer is very good
Excelente aplicaciòn de la plataforma, asì es màs fàcil poder contestar directamente a los clientes sin tener que bajar diferentes apps.
me gusta mucho esta opción ya que me indica exactamente en qué momento se encuentra el cliente y que tipo de artículos tiene en su carrito, entonces me resulta muchos más fácil conducir la duda
I like Shopify Inbox a lot! It's such a golden accessory to my business when I'm unable to be reached. It's giving 'go check your emails' and hit respond.
The perfect must-have comms tool for looking after customers. No unnecessary frills, just the essentials.
Very good app. The problem is it does not work with Kallas theme at all. It causes glitches on mobile site, screen flickering, and the modal window not opening fast or closing... Buggy
Hey, there. Thank you for taking the time to leave a review! The Shopify Inbox app is designed to work across most themes - however if you are seeing a specific issue on a theme, your best bet would be to first reach out to the theme developers to see if there's any issues on their side: https://shopify.link/7MJw. After that, feel free to contact our own team and we'd be happy to take a closer look: https://shopify.link/WJna. -Rick, Shopify Support
Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers
Simple, if a little limited, but a great tool. Now, just add email support and we're set ;)
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