Shopify Inbox

easy to use.

We've been using this for a few over a year now. This has been effective at engaging customers and answering questions. We've had at least 100 conversations (a meaningful number for our store), and the app has worked well. However, after a full year, we wish there was more progress towards integration with additional apps and experiences. Why is it that every messenger app the world over can have an App ecosystem, and Shopify HAS an app ecosystem, and yet, we can't access customer Messenger (Shopify's own SMS and Email app), or Subscriptions (also a Shopify App), or Flow (for automated emails and other customer-specific actions), etc. The lack of progress on features is astounding and shows the lack of vision and ingenuity of the current powers that be at this company. I wish they would use their new-found AI prowess to start accelerating customer engagement feature integration within their own native ecosystem of apps and services.

Incredibly easy to use!

Great app, very easy to use yeah

it is better if it can integrate to facebook messenger

Shopify Inbox is a game-changer! It’s super easy to use, with all the features you need to simplify customer interactions. The fact that it integrates directly with Shopify makes life so much easier—it’s straight-up conversations without the hassle of overcomplicated CRMs or extra bells and whistles. Highly recommend it for anyone looking to boost their customer service!

it works just fine

Works fine - but doesnt make any sense that it no multi language. Shopify build it and Shopify build markets / Translate & Adapt.

It is helpful

Raskt og effektivt!

its pretty straight forward

Very helpful and easy to use

"I have to say that the support I received from Shopify was exceptional. It can be really challenging to manage everything on my own, but their assistance was incredibly valuable. They helped me understand the functionality of Shopify's Inbox Chat app, which is a free alternative to one of my paid apps that serves the same purpose. In essence, I received free support for a new app and was able to save money by discontinuing an old app. Overall, it was a great experience."