Shopify Inbox
All reviews
Very user friendly and convenient
Please add option for the customer like hide chat box and its main icon from the main for 24 hours/ 1 week/1 month.
Super, enkel og effektiv måte å holde direkte kontakt med kundene i nettbutikken
Great way to connect with customers!
ottimo app per chi vende onlne
Die App ist super. Dadurch, dass sie direkt an Shopify angebunden ist kann man jede Anfrage problemlos einem Kunden zuordnen und hat so schnell eine Berarbeitung der Anfrage geschaffen.
its efficient and easy to use for both parties
nOTIFICATIONS COME THROUGH WHEN THERE IS A MESSAGE FROM A CUSTOMER ON YOUR SITE. YOU CAN IMMEDIATELY REPLY TO THE CHAT.
Would love more options/flexibility to configure. Esp the "Pre-chat Form" which I understand the purpose of, but I reckon a first name and email is all that's required. I.e a function to disable last name field would be great. Because often the less data we ask of users, the better the uptake.
Hi, there! Thanks for taking the time to leave a review. I understand the need for this function as it's beneficial to your business. I'll be sure to share your feedback with our development team for further review. You can keep an eye on our Shopify Changelog (https://shopify.link/N5vR) for any new updates/features that roll out to the platform. Thanks! -Victoria, Shopify Support.
We need a feature where we can save the chat logs to email to customers who request it.
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