All reviews

Rating Breakdown

  • 5
    80% (4,067 ratings)
  • 4
    13% (663 ratings)
  • 3
    3% (155 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,296)
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5 / 5 Share

Dec. 6, 2023

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

The best and most friendlies platform

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Easy to use!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Fa il suo dovere! Andrebbe ottimizzata meglio come spazi.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Very helpful to message our customers

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

It's very beneficial for us merchants now that Shopify Inbox includes these features with the subscription.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

has been helpful

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 6, 2023

This is an excellent app for customer follow-up enquiries, but we get duplicate e-mails into our inbox and these tend to pile up. A suggestion would be for the app developer to add a WhatsApp or similar notice to alert us 24/7 that there is an e-mail (perhaps even including the active link) awaiting our attention. This would lead to far quicker response times across international time lines.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 6, 2023

Helpful to stay connected to customers in real time

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

I love this app. It allows me to respond to customers as soon as possible, easily share product links with them, see the items on their cart and provide better customer service.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Super

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Nice tool, it halp me alot!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

this is by far the easiest way to talk quickly to new prospects. We convert 22% of every inquiry and have tested competitive options. Kudos to the Shopify team for making something so USEFUL!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Shopify inbox has worked very well for my website, I love being able to quickly answer customer questions in a timely manner and this app has helped me do that! Thank you, Kimberly babciabitsandbobs.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0