Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,082
chart
#333
All reviews
Review RSS Feed
Dec. 3, 2023
Works, well integrated with the shop easy to use, great for the customers as all the information is embedded within the platform, so you can see much of the consumer interactions and journeys.
Dec. 3, 2023
Dec. 2, 2023
It's a great app! Mostly useful, does its job well! The only negative side of the app is that it does not let you customize most of their text. So, appart from the questions/answers (which you are free to edit as you please), the rest of the chat (title, disclaimer, etc) you have to stick to their translation, even if you want to switch to a more formal / less formal text (which many languages have, not everyone has a simple language like American English), you can't, it kind of ruins the experience if it does not match with the rest of the site's text style.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Dec. 2, 2023
Jan. 12, 2024
It's good but not very customizable. You can't move it to where you want it on the screen and I can't find where to change the instant answers.
Dec. 2, 2023
Muito boa aplicação e bastante intuitiva. Tem tudo o que é necessário para o comércio electrónico.
Dec. 2, 2023
Dec. 1, 2023
Dec. 1, 2023
Super gut, einfach zu nutzen und funktioniert einwandfrei und wird bei mir schon von vielen Kunden genutzt :)
Nov. 30, 2023
Nov. 30, 2023
Easily links client profiles to chats, allowing our team members instant access to orer history and cart contents. This saves a countless amount of time and allows us to provide customized service to new and existing clients!