Shopify Inbox

An AI sales associate that knows your customers

Rating

4.5

Feedback

5,785

Reviews

Chart

#132

Shopify

All reviews

Rating breakdown

5 74% (4,288 ratings) 4 11% (650 ratings) 3 3% (166 ratings) 2 1% (77 ratings) 1 3% (191 ratings)

Reviews with text

61% (3,302)

Review RSS feed

5 / 5 Share

May 7, 2026

Store Using app Total reviews Average rating

Vege Wholesale Over 5 years 1 5.0

5 / 5 Share

May 7, 2026

Store Using app Total reviews Average rating

BarcodeSource, Inc. 13 days 1 5.0

5 / 5 Share

May 6, 2026

Por los momentos muy buena.

Store Using app Total reviews Average rating

Mimos y Pelos 2 days 1 5.0

3 / 5 Share

May 6, 2026

Store Using app Total reviews Average rating

DRESS WELL STORE Over 1 year 2 4.0

5 / 5 Share

May 6, 2026

Store Using app Total reviews Average rating

Herbalmindbody 20 days 1 5.0

5 / 5 Share

May 5, 2026

Store Using app Total reviews Average rating

Earp Distilling Co. About 4 years 2 5.0

5 / 5 Share

May 5, 2026

Store Using app Total reviews Average rating

RYDOW About 2 months 1 5.0

3 / 5 Share

May 5, 2026

its good, only problem is you cant copy/past images and links....very annoying when trying te help a customer

Store Using app Total reviews Average rating

Bushmaster Airsoft 9 months 1 3.0

Developer Reply

Glad Inbox is working well for you overall. I can see how not being able to copy and paste images and links slows you down mid-conversation. For sharing images, the attachment/upload option in the message bar is often a quicker route than pasting, and links can be sent as typed-out text. Your feedback on making copy and paste smoother is genuinely useful and helps us keep improving Inbox for you and your customers.

5 / 5 Share

May 5, 2026

Store Using app Total reviews Average rating

resplabs Over 2 years 1 5.0

5 / 5 Share

May 5, 2026

Store Using app Total reviews Average rating

Ecotrade Goods Limited 27 days 1 5.0

5 / 5 Share

May 5, 2026

Great app to provide customer service.

Store Using app Total reviews Average rating

Navaja Land 12 months 2 5.0

5 / 5 Share

May 5, 2026

Store Using app Total reviews Average rating

So Beauty About 2 hours 1 5.0

5 / 5 Share

May 4, 2026

Store Using app Total reviews Average rating

universo vegano 5 months 1 5.0

5 / 5 Share

May 4, 2026

Store Using app Total reviews Average rating

TULUMBA Almost 5 years 3 5.0

4 / 5 Share

May 4, 2026

parfait

Store Using app Total reviews Average rating

Rue de la gravure Over 2 years 5 4.2

3 / 5 Share

May 4, 2026

Store Using app Total reviews Average rating

Solenialuxe About 2 months 1 3.0

5 / 5 Share

May 4, 2026

Great App so far

Store Using app Total reviews Average rating

Hollo Shoe About 3 years 1 5.0

5 / 5 Share

May 2, 2026

Store Using app Total reviews Average rating

Luxor Bazaar Over 1 year 1 5.0

5 / 5 Share

May 1, 2026

Store Using app Total reviews Average rating

On Time Fashions 10 months 2 5.0

4 / 5 Share

May 1, 2026

Very Good, the only problem is when sending an image the customer cannot open it when they receive it from us.

All reviews

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