All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,324)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2023

Absolutely love this inbox it has helped my business so so much ...thank you Shopify for adding this to our platform. Love it. -

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Very efficient and easy to communicate with the customer.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Using app

About 6 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

GREAT APP!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

great tool for converting through chats. an easy and quick way to communicate always puts customers at ease.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Store

EDONORA

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Store

CubeCo

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

There was a notification that we had a message from our store. That was wonderful and were able to resolve the issue. I so appreciate that notification.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

We really appreciate this app and are glad it's part of the free ecosystem of Shopify apps and add-ons. Customers use it frequently and we can set our hours and auto-replies, which is important as a small business.

Store

Walnut

Using app

Over 4 years

Total reviews

11

Average rating

4.2

3 / 5 Share

Dec. 11, 2023

I don't mind the chat. I don't need to be notified of every reply if I'm online talking to the customer. I was still being notified of replies an hour after a conversation ended. it was annoying. I also shut off the email notice I had over 100 notices in my inbox. That seems extreme.

Using app

Almost 2 years

Total reviews

3

Average rating

3.0

5 / 5 Share

Jan. 8, 2024

easy to answer our customers questions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

I'm not sure how many conversion that I get from this service but I help a lot of people with their pet's care.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Excellent tool!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Por hora usei pouco ainda. Mas estou gostando bastante.

Store

Urbanno

Using app

12 days

Total reviews

3

Average rating

5.0