Shopify Inbox

tenemos algun problema con las estadisticas de seguimiento llevamos mas de un mes sin encontrar una solucion para esto. por el resto bien

Very easy to use with options that I still need to follow up on to be even more efficient.

sehr gutes Tool!

Simple and effective method to integrating a customer chat section to your site. I have noticed a noticeable increase in conversions with Shopify Inbox' automatic replies and have been able to regularly monitor what types of questions my customers are most concerned about through their chats.

Funktioniert zuverlässig und schnell. Die schnelle Beantwortung der Fragen auf dem Handy macht es deutlich einfacher und flexibler.

Fast communication with customers.

Amazing I am so happy I added this app to my shop

excellent feature

Issue: 1. In product recommendation , keyword search is inefficient, fuzzy match not functioning properly as system want "Exact" match keyword. Store owner need to try different keyword multiple times to get correct item. 2. Does not support reply to specific msg. 3. Auto reply msg will marks as "read" , so owner will miss visitor msg.

Good Service

I have had two conversations in the past two days that lasted over an hour where I had to re-explain myself several times. I had one desired outcome yesterday, and a different one today. Neither one were resolved. Each time they offered solutions that were not at all related to my questions. I am left feeling confused and super frustrated.

Inbox sends notifications to my phone and that allows me to rapidly respond to customer questions and requests.