Shopify Inbox

Very helpful to message our customers

It's very beneficial for us merchants now that Shopify Inbox includes these features with the subscription.

has been helpful

This is an excellent app for customer follow-up enquiries, but we get duplicate e-mails into our inbox and these tend to pile up. A suggestion would be for the app developer to add a WhatsApp or similar notice to alert us 24/7 that there is an e-mail (perhaps even including the active link) awaiting our attention. This would lead to far quicker response times across international time lines.

Helpful to stay connected to customers in real time

I love this app. It allows me to respond to customers as soon as possible, easily share product links with them, see the items on their cart and provide better customer service.

Super

this is by far the easiest way to talk quickly to new prospects. We convert 22% of every inquiry and have tested competitive options. Kudos to the Shopify team for making something so USEFUL!

Shopify inbox has worked very well for my website, I love being able to quickly answer customer questions in a timely manner and this app has helped me do that! Thank you, Kimberly babciabitsandbobs.com

I have only had a few chats initiated since I installed this app, but it has worked well for me.

For a free app this is really good, is it perfect, no but its certainly a useful addition to any store.

繁忙期にに導入しましたが、非常に便利です。問い合わせ担当が新入社員に任せており、問い合わせがパンク寸前でしたが、簡易的な発想やサイズ問い合わせなどを設定したところ、メール問い合わせが減りShopify Inboxに全て集約されたので非常に助かりました。