Shopify Inbox

It is a very good tool to have to further your providing service and building relationships with potential customers. They system is simple and true to the function and purpose. Highly recommend.

Great experience using this app. Easy to keep track of and communicate with our customers. Definitely recommend it.

This app makes my life easier especially the auto forward to customer's email when the customer is offline.

Amazing, easy to use. User firendly. Good both from desktop & from app. It increased our sales form the first min we installed it. Thank you Shopify!

Love this app. It allows us to close the deal promptly while customers are still interested. The app also identifies customers and their order info, making our investigation a lot faster. The best thing is that I can see any instant messages right on my phone and answer right away. Don't need to always sit in front of a computer anymore. Great app, highly recommended!

The app is great and it definitely has helped us provide better customer support and user experience in our shop.

It's a great app when you're using the desktop version within the store, but 1 star gets knocked off for the mobile version. Mobile is sloooow and buggy and long conversations with a customer make the app almost unusable.

We are very happy with this app. It has been very useful. We haven't used other apps and therefore we can't compare. Nothing to add and therefore we give it a 5 stars.

Awesome entry level chat, for startups. Would love to have features like changing the name of the sender (me) to anything I want without changing the main options like the shop name etc. But overall very good, and free. Could not ask for more

Excellent app. Our sales conversion dramatically improved after the installation. Builds in customer relations with human touch and our premium customer service in a concrete way. We managed to recover abandoned carts that would be lost forever only relying in the automated emails. On/off switch or automation for working hours would be a plus. Overall, excellent app.

So far so good! Seamless integration with my store is great. It is simple, but gets the job done well. I removed a competitor chat app and added Shopify's, instantly got 5 interaction points in less than a day which was much more frequent than my last chat.

Why didn't I install this sooner? Great simple little app. Would love to see future additions of email support and a separate option to add a contact form for people who choose not to use the chatbot.

Nice, simple chat app, but lacks crucial features. It's extremely lacking in being able to receive emails, which is what we thought an "inbox" would automatically include, like a native email inbox similar to Pipedrive. The web app UI fonts are a bit large to read. Also, would be nice to have a settings toggle to turn off collecting people's name and email as a requirement to initiate the chat. That should be optional in our new privacy era we live in.

Exceptionally helpful application. Simple to chat with my clients from any where. The automated message is perfect. also, the best thing is one stage for all inboxes including Instagram, Facebook, and Shopify

Handige app maar niet als je webshop meerdere talen heeft. Je kunt je automatische berichten niet vertalen in meerdere talen.

I liked this app to communicate with customers on my store. I did miss one contact, they left a message but I was not notified by email at all. I only saw it weeks later when I was logged in. I've since set my phone not to put this app to sleep so that might help. Otherwise its seems to work well.

This is an amazing free app. Having amazing feature of sending product links just like WhatsApp catalog. Almost no use of the WhatsApp plugin, which is a paid app.

Sehr gute App. Wir sind sehr zufrieden, es ist eine gute Möglichkeit mit Kunden in Kontakt zu kommen.

Wir benutzen die App und sind größtenteils zufrieden damit. Gerne hätten wir noch weitere Anpassungsmöglichkeiten, dann würden wir mehr Sterne vergeben. Zum Beispiel würden wir gerne das "Chatte mit uns" vom Wording her ändern

Parfait, l'interface sur téléphone et ordinateur est très bien pensée. Il ne manque plus qu'une app pour ordinateur !