Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,304
chart
#273
All reviews
Review RSS Feed
Nov. 11, 2022
Basic inbox - writing this review so it stops asking me to write a review for the app. I need 100 characters
Nov. 10, 2022
La aplicación es muy útil y practica. optimiza tiempo y la acción de buscar en varias aplicaciones ................................................................................................................
Nov. 9, 2022
Es super fácil de manejar y nos ha ayudado con muchas ventas, la recomendamos al 100%, visita nuestra web para que lo veas, botanicaonline.net
Nov. 9, 2022
I Like how this website and all its applications feel like a legit command center. My phone is just a phone again. thank you
Nov. 9, 2022
Je trouve cette application très pratique pour les relations avec les clients. Cela permet de garder le fil des discussions facilement
Nov. 9, 2022
GREAT APP, but could get 5-STARS if was possible to switch between different stores or have a sort of hub with all the stores enabled with Inbox! Look at the forum as there are MANY request for this feature!
Hey, there. Thanks for leaving a review for Inbox! We're so happy to hear that you've been loving the app! We appreciate the fact that you took time to leave us some constructive feedback to help improve Inbox. I've gone ahead and passed your feedback off to the Team so they can consider adding this functionality in the future. I can't comment on what may come from passing along this feedback, but the team will definitely know about your suggestion. Thanks again! -Imogen, Shopify Support
Nov. 9, 2022
Ottimo, migliora la relazione con i prospect e li rende più vicini all'azienda. Usavo una app differente ma ora uso solo shopify
Nov. 9, 2022
Easy to install and use. We have a large inventory selection, it makes it really easy for quick questions. Great addition to our website!
Nov. 8, 2022
非常不错的一个在线客服软件，这是第四次用这个软件了，聊天可以直接发到客户的邮箱里，第一时间提醒客户的有新邮件了，不管看或者没看，邮件的内容永远不会消失，都在邮件里面保存着，体验感很好。值得赞，超级赞！！！
Nov. 8, 2022
Works well enough, I get a few customers preferring to chat with me rather than use a contact form so it serves its purpose. Use this with the app on Android and again all works as expected.
Nov. 8, 2022
I use this app to communicate with customers and solve many problems of customers. It would be better if the app could add a tab bar to the filter.
Nov. 8, 2022
App ist gut, aber habe in letzter Zeit ständig Probleme beim Einloggen (Code 1000), was recht nervig ist.
Nov. 8, 2022
like the way that all messages are held in one place, much easier to handle. Very slick indeed. Also good for customers to message us.
Nov. 7, 2022
It's a great point of contact BUT it would be AMAZINGLY HELPFUL if there was a SEARCH feature so we can easily search for chats via customer name and keywords.
Hey, there! Thank you so much for your review, and for your feedback. It's suggestions like this that help us continue to create fantastic products, and support our existing ones. I'm happy to take your suggestion here to our Inbox Team, so they can consider building it for a future update. I can't suggest what may come as a result of your feedback, but you can trust that the team is aware of your idea. Thanks again! -Imogen, Shopify Support
Feb. 13, 2023
Uso la aplicación para ver quien se ha dirigido a nosotros a través del chat y echo de menos que me avise directamente cada vez que ocurra. Gracias A fecha de 13-02-2023 Estoy satisfecho porque recibo avisos de las interacciones en mi tienda Inbox. Gracias.... Modifico la puntuación
Nov. 5, 2022
I used this app to manage FAQ's from my customers and its been a huge help! It helps reduce the amount of normal questions and filters me to focus on the ones that need attention.
Nov. 4, 2022
Email notifications for every damn message sent! What a pain in the rear. HOW DO I SHUT THIS CRAP OFF?
Hey, there. Thanks for taking the time to leave us a review for Shopify Inbox. We appreciate you letting us know that the amount of notifications you're receiving are annoying. I'm happy to let you know that you can control your notification settings within your Shopify Inbox App. Check out these steps: 1.) Login to your Shopify Admin. 2.) Access the 'Shopify Inbox' app from your admin. 3.) On the left hand menu, click the 'notification' menu item that appears underneath 'Inbox.' 5.) Scroll down to the 'Notification Triggers' section and un-check the email notification boxes. This should lead to a reduction in those annoying email notifications for you. -Imogen, Shopify Support
Nov. 4, 2022
Love Shopify Inbox... it's a great way to stay connected to my customers by being able t quickly reply to messages, suggest products and issue special discunts.
Nov. 4, 2022
This app is really helpful and convenient! I can be out and about and receive messages and can answer right then and there.
Nov. 4, 2022
Riesco a farmi raggiungere da diversi clienti prima dell'acquisto o post acquisto per fornire assistenza o invitarli a completare l'ordine.