All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (667 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (138 ratings)

Reviews with Text

  • 63% (3,322)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2022

LOVE IT! I suggest all who want to engage customers timely and accurately use this app for their entire team!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Läuft super und ist eine echte Erleichterung. Kann ich nur empfehlen. Unbedingt die Konfiguration vornehmen, macht es dann noch einfacher

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Extremely helpful. Helped us to manage our messaging and reach out to customers speckless and spoton.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

I really like that we can see customer activity within the chat app, and I can address their questions without having to wait for them to let me know what is going on

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Fantastic app. Easy to navigate. Easy to make changes. Does everything required and now I can serve our customers even better. Well Done.

Using app

About 1 month

Total reviews

5

Average rating

3.4

5 / 5 Share

Oct. 12, 2022

Funciona bien. echamos de menos algunas posibilidades de personalización, pero es rápida y cómoda. A medida que evolucione un poco, será algo imprescindible en nuestro negocio.

Using app

About 21 hours

Total reviews

6

Average rating

4.7

4 / 5 Share

Oct. 12, 2022

Cumple con su función, la conexion con los canales sociales es excelente y las herramientas para contestar son las esenciales. Echamos en falta que sea más como un CRM con un funnel, poder agregar las redes sociales dentro de un contacto, estadísticas de los agentes y conexión con las compras de los clientes desde redes sociales.

Store

Be Meow

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 12, 2022

it's nice to have immediate and direct contact with customers. I believe that it is way easier for them to communicate as well

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

We can communicate with customers in a timely manner, meet customer needs, and continuously optimize our products. Very helpful for my shop!Thank you!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Very happy about this app. Very easy to use and functional . All products are linked which is very easy to forward customers.

Using app

8 days

Total reviews

10

Average rating

4.2

5 / 5 Share

Oct. 11, 2022

Me gusta mucho, es bastante rapido responder si la descargas en el celular. Practica y con opciones para clasificar a los clientes

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

As usual, everything Shopify creates just works really well! I was able to cancel our subscription to another chat service and this works even better. Win win.

Using app

1 day

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 11, 2022

i don't like that you have to try and figure out how to edit the theme codes and to get the things added on your page. it should be a little bit more user friendly everybody is not computer savy especially with codes.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for writing your review and for providing us with feedback here. I can appreciate that having to edit your theme's code can be intimidating if you're not familiar with HTML or Liquid, and if you require any help getting Shopify Inbox set up and working I'd recommend getting in touch with our support team for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

5 / 5 Share

Oct. 10, 2022

This app is simple and does the job. I am very happy with it and will continue writing only because i have to :)

Using app

5 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 9, 2022

very useful app. our customers have been sending messages through this app and I am able to access right away to respond instead of an email.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

Good and easy to use. Fit my team's workflow nicely. Straightforward interface and official apps are always nice as they integrates seamlessly

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 7, 2022

I love this app, but now it's not showing in my store. I need some help, please. I sent a few emails asking for support but no reply yet from support.

Using app

About 1 year

Total reviews

52

Average rating

4.1

5 / 5 Share

Oct. 7, 2022

We are using this app and it's very helpful as it centralise all our social media communications in one place. Just amazing. Keep the good work.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 7, 2022

Just downloaded it so not sure but the install was super easy! I like the instant responses to common questions.

Using app

28 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

Love this app!! It helps me interact with my customers quickly and to share products and promotions with them with a simple clickable link.

Using app

About 1 year

Total reviews

2

Average rating

5.0