Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.6
Feedback
5,480
Reviews
Chart
#138
Shopify

All reviews

5 / 5 Share
Oct. 24, 2022

buena aplicacion para comunicarse con los clientes y automatizar mensajes! ventajas a la hora de compartir productos, descuentos, imagenes..

Store Using app Total reviews Average rating
PARFUMS NOX 5 months 5 5.0
5 / 5 Share
Oct. 23, 2022

Useful and simple, 5 stars Use this app, don't forget to download an mobile app on you phone it gonna help a lot

Store Using app Total reviews Average rating
Chickcozy 9 days 4 5.0
5 / 5 Share
Oct. 23, 2022

It is so much easier to sift through my polluted email ... my customers are my number one concern. This app makes it so much easier to communicate!

Store Using app Total reviews Average rating
Peachy Keen Stamps 11 months 2 5.0
5 / 5 Share
Oct. 23, 2022

Very easy to set up and configure. It had collected and preserved my business messages until I was able to access them. Now I can respond with ease and get an immediate response from my global suppliers and contractors.

Store Using app Total reviews Average rating
1TruTree About 1 year 3 5.0
4 / 5 Share
Oct. 22, 2022

I am using this App on my store www.snazzyhunt.com for the real time customer live support. Its really very helpful in store conversion. I recommend it to every shopify store owner to use this Amazing App. Thank you Shopify

Store Using app Total reviews Average rating
SNAZZYHUNT 3 months 5 4.8
4 / 5 Share
Oct. 22, 2022

I used this app to provide real time customer care. I love when it shows the customer's email and order number that the request pertains to as well as the showing of the customer's current cart items. It will be even better if I can paste screenshots directly in the message box instead of needing to make it a file then attach. Also if I can 'like or love' the customer's message directly as if in the actual chat program, that would be great.

Store Using app Total reviews Average rating
B.Tiff New York (Retail) Over 1 year 1 4.0
Developer Reply

Thanks so much for taking the time and writing this review! We're delighted to hear that our app is helping you with real-time customer care. We'd also be happy to submit your suggestions to our development team regarding the ability to paste screenshots and react to customer messages. Cheers! -Elias, Shopify Support

4 / 5 Share
Oct. 20, 2022

总体很好,但是有时候新消息不会发邮件通知,希望改进。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

Store Using app Total reviews Average rating
Berryera 14 days 2 4.5
4 / 5 Share
Oct. 19, 2022

Works great to communicate with customers. Only downside is having to sign in all the time if you get notified and don't have the web page or app loaded already. It's not too much hassle but if a customer is waiting live then it will consider you "away" and might end up emailing them by the time you reply.

Store Using app Total reviews Average rating
Mox Motors 6 months 2 3.5
Developer Reply

Thank you for taking the time and sharing this feedback with us! We're delighted to hear that our app is working great for communicating with customers. We also appreciate the feedback on improving the sign-in or response process, and we'd be happy to share them with our development team. Cheers! -Elias, Shopify Support

4 / 5 Share
Oct. 19, 2022

This app has cut our emails down significantly--only wish they had an emoji option to add when talking to customers.

Store Using app Total reviews Average rating
The Home of Times Tales! About 1 year 6 4.7
Developer Reply

Hey, there. Thanks so much for taking the time and sharing this suggestion! We're delighted to hear that our app has helped you with cutting down emails. We understand that you'd like to have an option for emojis, and we'd be happy to pass this suggestion along to our development team. Cheers! -Elias, Shopify Support

5 / 5 Share
Oct. 19, 2022

I absolutely love the app because my customers often contact me through it and I'm able to answer any questions they have. It increased my convertion. More money for me = 5 stars for the app:)

Store Using app Total reviews Average rating
DiffLand 9 months 7 3.9
5 / 5 Share
Oct. 18, 2022

Allows me to answer questions customers have regarding a product or order. In answering customers quickly it has brought in extra sales which I may of lost.

Store Using app Total reviews Average rating
Oakley Home & Gifts 6 months 3 5.0
5 / 5 Share
Oct. 18, 2022

I like this app because it creates direct communications with customers which is always good. It's a quick and easy way to answer customer questions.

Store Using app Total reviews Average rating
SodaPup/True Dogs, LLC About 3 years 6 4.7
5 / 5 Share
Oct. 18, 2022

It's great! Customers are using it a lot and it is easy for us to manage and use. I like the mobile app to. Sometimes notification flags do not reflect when a notification item has been cleared.

Store Using app Total reviews Average rating
Aurender America 8 days 8 5.0
5 / 5 Share
Oct. 18, 2022

I really like using this app. The only issue I am having is getting my notifications. With that said, I am able to capture my customer and get sales and I feel it is because I have that instant connection.

Store Using app Total reviews Average rating
Mid Century Modern Gal 8 months 7 4.4
5 / 5 Share
Oct. 18, 2022

Its free and better integrated than the alternative from Meta. So its a no brainer to at least try and see if it fits your needs. The android app is not amazing. And I wish it also had a windows app or better webapp where you could stay logged inn more permanently.

Store Using app Total reviews Average rating
Kaffa på nett 11 months 2 5.0
5 / 5 Share
Oct. 18, 2022

I can communicate with customers instantly. I'm waiting for more features to come so that we can do more with it!

Store Using app Total reviews Average rating
INDIGO•V 16 days 5 4.2
5 / 5 Share
Oct. 17, 2022

Makes my life so much easier. I love having all my messages in on place and well organized. Big bonus alos goes to the possibility of sending product links or discounts directly from the app.

Store Using app Total reviews Average rating
Planner boutique About 3 years 11 4.9
5 / 5 Share
Oct. 17, 2022

This is really cool I like so much. I want to use this app forever. thank you so much for your support.

Store Using app Total reviews Average rating
KJewelryMetal 21 days 4 5.0
5 / 5 Share
Oct. 17, 2022

Shopify inbox is wonderful. The client insights and communication options are second-to-none. In my opinion and personal experience as a solopreneur, if you're not using Shopify to run your product-based business - be it B2B or B2C - you're doing it wrong. Everything I've used on the platform to date is user-friendly and is constantly being refined. Their customer service is super helpful, knowledgeable and speedy. They've made excellent app recommendations with regard to my business needs and their resources are robust. You can tell they pay attention and care about the apps being added. Everything works as it should (or better) and zero scams have happened. Again, this is just my opinion. I've been using this platform for around 3-4 years now and am so happy I made the switch. Thank you, Shopify. 5 stars.

Store Using app Total reviews Average rating
Arcadia Apparel 11 months 2 5.0
5 / 5 Share
Oct. 17, 2022

Te ayuda a progresar y generar base datos, capitalizr compras, formas lazos redituables a largo plazo con tus clientes.

Store Using app Total reviews Average rating
Hiperatos Store 7 days 1 5.0
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