Shopify Inbox

I love the way this app works. It provides exactly what I need and extremely helpful and convenient to use.

This app helps me communicate with customers when they have questions. It integrate with my site kispaper.ca and kispaper.com smoothly. Love it !

Works well and receive questions from customers fast. Love the automatic Q&As. Other then that, wish scammers wouldn't message us, but I guess that can't be helped.

- Frequently fails to deliver messages to customers, and resending fails as well - Does not show images shared by users from social media channels - Shipping status autoreply can't be disabled, even when it's not functional in your region - Does not provide reliable status of user presence - Notifications are unreliable, and frequently received after the customer has given up and left

Globalement l'application est assez pratique. Le seul bémol c'est l'affichage de la liste de produit. Le nom des produits est tronqué, ce qui rend difficile la sélection de produit ayant un nom proche.

Works great! it's nice to have everything in one spot, and being able to set up automated answers. Thanks

it's easy for customer to get in touch with us & we can there & then communicate & assist them go thru our webstore smoothly.

Love using this app to connect with customers. Wish I would have utilized it years ago. Great way to help people with what they need and help convert sales.

Shopify inbox is great because it sends us an email alert when someone has emailed our business and because we check the business email daily, we never miss the customer email sent via Shopify inbox.

This is really good app to increase the sell by answering customers questions help them understand product very well. thanks for that

Bonne expérience, c'est très pratique. Et le fait d'avoir une interface de gestion sur l'appli mobile c'est génial.

It works well for managing communications with clients. It's a mini CRM not just a messaging app. I like how I can have automatic replies.

Enter を押すと送信されるのは良くない。文字変換が頻繁にある日本語において、文章作成中のEnter は頻繁に使用するため、誤送信が頻発する。特に消費者側から文章断片が連続で送られてくるのは双方にとって良くない。

What a great app. With the three social media outlets we are using. It can get challenging to keep up with responding to each customer. But not anymore! We connected all our outlets to this app, and each of my team members can now respond to customers' questions. LOVE IT

easy to use and used often by customers. easy to use and used often by customers. easy to use and used often by customers.

pretty good experience so far although I don't know how it relates to the customer on shopify I was trying to reach? shopify took me out of my customer's order to this and now I can't find my customer?

Really nice integration! It would be great if on the mobile version the chat with us icon is smaller or can be removed everywhere but on some pages if the customer deletes it. e.g.: it is annoying on a product page when you want to look at the product images and it covers some functionality. otherwise great features

I have lots of customer enquires on this after hours and find I would be loosing these sales of the option to chat wasn't there..

Useful for quick resolution of customer issues when both parties are online with option for customers to leave a message when we are not available

Works a lot better than it used to! Updates are awesome. Customers love that they don't have to stay online and can just be emailed a response.