Shopify Inbox

Great app. Really like the instant answers for repeat questions from customers ie 'what are your store hours'. LOVE the price.

So far, so good. The application has worked great and right after setting it up I already had multiple messages. Really think it helps inform customers of our product and probably will convert to sales.

Works a treat. The feature to set auto responses is very useful. This app is where the sales are converted.

What I like the most is the thing Shopify always improves this app and adds new features. Good quality app.

A quick way for customers to contact us and ask questions about the availability of products or about products we sell. Had some recent problems with Nigerian cons sending me multiple chat requests to my inbox. I blocked them on my end, but wonder if there is more that Shopify can do to stop these scam artists.

It's not the most refined but it works. Feels like it needs a facelift now. Convenient though but just a little clunky

It's amazing! Customers are able to contact us easily which can only be good in terms of conversion rates!

Too good for a website.Go for it............................................................................................................................................

Ayuda muchisimo a acelerar la compra. El cliente siempre quiere ser atendido de manera directa y le da mucha confianza que le contesten.

Cela nous permet de renseigner les visiteurs en direct et d'augmenter sensiblement nos taux de satisfaction et de conversion.

buena aplicacion para comunicarse con los clientes y automatizar mensajes! ventajas a la hora de compartir productos, descuentos, imagenes..

Useful and simple, 5 stars Use this app， don't forget to download an mobile app on you phone it gonna help a lot

It is so much easier to sift through my polluted email ... my customers are my number one concern. This app makes it so much easier to communicate!

Very easy to set up and configure. It had collected and preserved my business messages until I was able to access them. Now I can respond with ease and get an immediate response from my global suppliers and contractors.

I am using this App on my store www.snazzyhunt.com for the real time customer live support. Its really very helpful in store conversion. I recommend it to every shopify store owner to use this Amazing App. Thank you Shopify

I used this app to provide real time customer care. I love when it shows the customer's email and order number that the request pertains to as well as the showing of the customer's current cart items. It will be even better if I can paste screenshots directly in the message box instead of needing to make it a file then attach. Also if I can 'like or love' the customer's message directly as if in the actual chat program, that would be great.

总体很好，但是有时候新消息不会发邮件通知，希望改进。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

Works great to communicate with customers. Only downside is having to sign in all the time if you get notified and don't have the web page or app loaded already. It's not too much hassle but if a customer is waiting live then it will consider you "away" and might end up emailing them by the time you reply.

This app has cut our emails down significantly--only wish they had an emoji option to add when talking to customers.

I absolutely love the app because my customers often contact me through it and I'm able to answer any questions they have. It increased my convertion. More money for me = 5 stars for the app:)