Shopify Inbox

Shopify Inbox is such a great app because it gives me the ability to stay on top of my customers' FAQs, feedback, shipping statuses, and product information. I simply love this app!

Great app! Thanks for making it functional! I downloaded so many other apps before this one, and it works the best.

I love this App It even works on my phone and I dont miss a sale opportunity it just works. A MUST HAVE!

Really useful app to answer customers questions, especially outside of office hours. Easy to use particularly with the app on mobiles.

PROS: Works, free, no major hiccups and customers do use it. CONS: lack of meaningful design customization (its just a giant bubble that cant be shrunk/tweaked or moved), cant select where emails go, cant disable on pages where it makes no sense, opaque/confusing language makes using the app more of a chore than it should be, and finally we're also getting spammed on it... Almost every other public-facing app we use has these kinds of options/customization tools. I kind of wish customers didnt use it so I could delete it and not deal with these annoyances.

Ajuda a conectar com os clientes no site. Muito bom. É realmente útil pra entregar e se comunicar com consumidores.

I used the app to help with Instagram messages and being able to attach products directly to messages, it works great. The only thing I would like is for it to sync with Instagram so if I respond through Instagram the message is visible within Inbox. Apart from that it is doing what I want for sending messages. Haven’t tried any of the other features as yet but will do

Great application i have downloaded Appstore version and helps me communicate with customers on the go

Phone chat can't attach photo. If phone chat have attach photo function will be better. For other function so far so good.

This makes it super easy to organize my time - especially across replying to messages on FB and IG. So far so good.

It's good, it if had an option to like buzz on the bottom that would be cool or to notify when someone is on the website.

What a nice surprise - it's beyond useful and will undoubtedly replace/combine a number of apps and portals we've used up to now.

Wow..................................Very good Service ..........................................Thank you Shopify inbox

I used this app to answer online queries from my customers and it help me to help them quickly and redirect but to website to purchase the item they are after or to give information on a particular product they are looking at

Great integration and this app gives me a great way to chat real-time with customers and prospects alike.

Leider stürzt die App oft ab. Die Kommunikation mit den Kunden wird dadurch unterbrochen. Die Funktionen sonst sind gut Ein Kunde hat meine Antwort mit einem Tag Verzögerung erhalten.

So far, so good. Easy to use. Hope for clients also comfortable to ask or find quick answers. I can recommend.

Pretty good chat app! No need to integrate with social media which makes it more complicated. Thank you!

Very convenient--allows you to be where your customers are (website chat, social media) but saves the time and hassle of managing a number of different instant messaging channels.

Great app! I could respond to my website visitors promptly. I like the Quick Replies feature. Visitors turn into customers easily.