Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,304
chart
#273
All reviews
Review RSS Feed
Sept. 28, 2022
What a nice surprise - it's beyond useful and will undoubtedly replace/combine a number of apps and portals we've used up to now.
Sept. 27, 2022
Wow..................................Very good Service ..........................................Thank you Shopify inbox
Sept. 27, 2022
I used this app to answer online queries from my customers and it help me to help them quickly and redirect but to website to purchase the item they are after or to give information on a particular product they are looking at
Sept. 27, 2022
Great integration and this app gives me a great way to chat real-time with customers and prospects alike.
Sept. 27, 2022
Leider stürzt die App oft ab. Die Kommunikation mit den Kunden wird dadurch unterbrochen. Die Funktionen sonst sind gut Ein Kunde hat meine Antwort mit einem Tag Verzögerung erhalten.
Sept. 27, 2022
So far, so good. Easy to use. Hope for clients also comfortable to ask or find quick answers. I can recommend.
Sept. 25, 2022
Pretty good chat app! No need to integrate with social media which makes it more complicated. Thank you!
Sept. 25, 2022
Very convenient--allows you to be where your customers are (website chat, social media) but saves the time and hassle of managing a number of different instant messaging channels.
Sept. 24, 2022
Great app! I could respond to my website visitors promptly. I like the Quick Replies feature. Visitors turn into customers easily.
Sept. 23, 2022
I love the way this app works. It provides exactly what I need and extremely helpful and convenient to use.
Sept. 22, 2022
Great app, they just saved me from subscribing from other chat apps. Please have the option to add some BOT.
Sept. 22, 2022
This app helps me communicate with customers when they have questions. It integrate with my site kispaper.ca and kispaper.com smoothly. Love it !
Sept. 21, 2022
Works well and receive questions from customers fast. Love the automatic Q&As. Other then that, wish scammers wouldn't message us, but I guess that can't be helped.
Sept. 21, 2022
- Frequently fails to deliver messages to customers, and resending fails as well - Does not show images shared by users from social media channels - Shipping status autoreply can't be disabled, even when it's not functional in your region - Does not provide reliable status of user presence - Notifications are unreliable, and frequently received after the customer has given up and left
Thank you for your review. We very much appreciate you taking the time to share your feedback with us. Based on your experience, I'd like to make sure we rule out all troubleshooting steps and ensure you get the support you need. For next steps, please connect directly with our Support team (https://bit.ly/2AWw5VA) so we can investigate further.
Sept. 21, 2022
Great app for people who want to be able to answer customer questions. Worth the money to have peace of mind knowing that our customers feel heard!
Sept. 21, 2022
Globalement l'application est assez pratique. Le seul bémol c'est l'affichage de la liste de produit. Le nom des produits est tronqué, ce qui rend difficile la sélection de produit ayant un nom proche.
Sept. 21, 2022
Works great! it's nice to have everything in one spot, and being able to set up automated answers. Thanks
Sept. 21, 2022
it's easy for customer to get in touch with us & we can there & then communicate & assist them go thru our webstore smoothly.
Sept. 20, 2022
Love using this app to connect with customers. Wish I would have utilized it years ago. Great way to help people with what they need and help convert sales.
Sept. 20, 2022
Shopify inbox is great because it sends us an email alert when someone has emailed our business and because we check the business email daily, we never miss the customer email sent via Shopify inbox.