Shopify Inbox

We can communicate with customers in a timely manner, meet customer needs, and continuously optimize our products. Very helpful for my shop！Thank you!

Very happy about this app. Very easy to use and functional . All products are linked which is very easy to forward customers.

Me gusta mucho, es bastante rapido responder si la descargas en el celular. Practica y con opciones para clasificar a los clientes

As usual, everything Shopify creates just works really well! I was able to cancel our subscription to another chat service and this works even better. Win win.

i don't like that you have to try and figure out how to edit the theme codes and to get the things added on your page. it should be a little bit more user friendly everybody is not computer savy especially with codes.

This app is simple and does the job. I am very happy with it and will continue writing only because i have to :)

very useful app. our customers have been sending messages through this app and I am able to access right away to respond instead of an email.

Good and easy to use. Fit my team's workflow nicely. Straightforward interface and official apps are always nice as they integrates seamlessly

I love this app, but now it's not showing in my store. I need some help, please. I sent a few emails asking for support but no reply yet from support.

Just downloaded it so not sure but the install was super easy! I like the instant responses to common questions.

Love this app!! It helps me interact with my customers quickly and to share products and promotions with them with a simple clickable link.

Great app to resolve customer queries and this helps in conversations and sales. It is a must-have app for a Shopify Store.

Working well, it's nice to have contact with the clients. Look forward to using it more,Working well, it's nice to have contact with the clients. Look forward to using it more

its a proper messenger, you can contact with customers with no issues.. but if they the conversation for a while you lost them and they would received email for the rest you have to say

Very easy to use, and I get notified of all customer messages in one place. Link to social media channels easily.

It works really well has helped increase sales. Way better now that we have discovered the companion phone app!

I use the app every day I like it better than the other chat app thats I've had connected before. It really helps with converting sales.

Pros: great integration with shopify. Customer info at finger tips. Cons: It needs more features: Provide email support, so that we can use the same tool for chat and email support. Provide levels of instant responses, so that we can have more of them available in a categorized way, allow customers to easily upload attachments. Better options styling and layout options to help avoid overlapping with cart page buttons.

It is very helpful and easy to use. Hate getting solicitation messages, but it is great to communicate with customers.

I like shopify inbox, it's worked really well for my customer. However despite following all the steps I still can't make notifications work on Chrome. I have to rely on seeing these on my phone/email. Also would be nice to be able to choose exact position on the page, I think it interferes with my cookies pop up sometimes.