Shopify Inbox

Works great to communicate with customers. Only downside is having to sign in all the time if you get notified and don't have the web page or app loaded already. It's not too much hassle but if a customer is waiting live then it will consider you "away" and might end up emailing them by the time you reply.

This app has cut our emails down significantly--only wish they had an emoji option to add when talking to customers.

I absolutely love the app because my customers often contact me through it and I'm able to answer any questions they have. It increased my convertion. More money for me = 5 stars for the app:)

Allows me to answer questions customers have regarding a product or order. In answering customers quickly it has brought in extra sales which I may of lost.

I like this app because it creates direct communications with customers which is always good. It's a quick and easy way to answer customer questions.

It's great! Customers are using it a lot and it is easy for us to manage and use. I like the mobile app to. Sometimes notification flags do not reflect when a notification item has been cleared.

I really like using this app. The only issue I am having is getting my notifications. With that said, I am able to capture my customer and get sales and I feel it is because I have that instant connection.

Its free and better integrated than the alternative from Meta. So its a no brainer to at least try and see if it fits your needs. The android app is not amazing. And I wish it also had a windows app or better webapp where you could stay logged inn more permanently.

I can communicate with customers instantly. I'm waiting for more features to come so that we can do more with it!

Makes my life so much easier. I love having all my messages in on place and well organized. Big bonus alos goes to the possibility of sending product links or discounts directly from the app.

This is really cool I like so much. I want to use this app forever. thank you so much for your support.

Shopify inbox is wonderful. The client insights and communication options are second-to-none. In my opinion and personal experience as a solopreneur, if you're not using Shopify to run your product-based business - be it B2B or B2C - you're doing it wrong. Everything I've used on the platform to date is user-friendly and is constantly being refined. Their customer service is super helpful, knowledgeable and speedy. They've made excellent app recommendations with regard to my business needs and their resources are robust. You can tell they pay attention and care about the apps being added. Everything works as it should (or better) and zero scams have happened. Again, this is just my opinion. I've been using this platform for around 3-4 years now and am so happy I made the switch. Thank you, Shopify. 5 stars.

Te ayuda a progresar y generar base datos, capitalizr compras, formas lazos redituables a largo plazo con tus clientes.

Great way to allow your customers get in touch with you. Helped us get few extra sales since we started using it.

PCでもスマホでも対応できるので助かってます 商品のタグをつけられるのでおすすめの商品も提案しやすいです。 また自動応答設定も簡単なので休業日にはその旨も自動的に伝えてくれるという点も良いです。 ただし返答した回答をお客様が確認したのかが分かるともっと良いです。

I have a problem with your wonderfull app with it's location on phones and tablets, I want to relocate the chat icon some pixels to the top ?

Easy to use, notifies me right away, easy to set up for common Qs, works well on both phone (iPhone) and desktop (Mac).

Super handy and great to take care of customer questions and inquiries. Continue making great apps like this and soon you won't need an app store!

Facile à utiliser et à personnaliser. L'application mobile fonctionne également très bien. Et gratuite ! Franchement géniale.

Only I have a huge problem with the csv, why isn't it possible to download a simple csv, put in the info and upload it back again?