Shopify Inbox

i like it so much , it makes it easier to communicate with my clients as it is so easy to respond immediately .

We use this app as a convenience for our customers. Lots of times we get inquiries off hours when customers are reluctant to call. It works well. I like that it will switch to e-mail if the customer leaves the store before we can provide a personalized response. I wish there was a better notification sound when someone asks a question.

Si me gusta su aplicación, simple pero cumple con mis necesidades y por el momento si la recomiendo.

Fungerer super godt, jeg kunne ønske mig ekstra funktioner som at man kunne lave en boks hvor de klikkede af om vi måtte sende dem mails under kontakt og større mulighed for at lave automatiske svar på samtaler.

esta bien le falta un poco de mejora pòr medio de que app nos contacten y ver chats en tiempo real y asi no estar adivinando de que medio nos estan contactando

Just installed but seems to working just fine. BRAVO Shopify! I removed a third party chat app as I like to keep Shopify integrated app whenever possible.

Easy to use and seamless setup. Does everything that we need it to so really can't ask for much more.

Love this chat app. We use it on desktop & phone (IOS) so customers can reach us anytime or any place.

This shopify inbox help us organize all the messages in location. Keep the good work on this and thank you.

It is good. I wish it has SMS & WhatsApp capabilities. It would have helped us integrate our WhatsApp & SMS interactions with our customers. Hope to see WhatsApp & SMS integration soon.

Love this app for my business! Super efficient to maximize your customer service and to ensure you don't miss out on sales when customers have questions & can't find what their looking for.

We have been using this app for a while and it is very useful. I never miss any customer. Thank you Shopify

I fully believe I have had more sales since I've been able to answer customer questions on the spot. It's absolutely awesome that Shopify actually provides a FREE app to allow me to communicate with my customers. (The integration with Facebook messenger is also a plus)

Per ora funziona bene ed è comoda perché tutti i messaggi dei clienti finiscono dentro un unico posto. All'inizio avevo riscontrato un problema con la visualizzazione della chat da desktop che una volta aperta usciva dallo schermo.. poi però è stato risolto.

I wish there were more customization features, being able to control the size of the box, and font. The chat box takes a big chunk of the website. There is also no control over the auto pop-up.

Easy to use and fast too. Love how it integrates well with Instagram. Interacting with customers in real time. I just hope the mobile app worked as well as the web app.

The app works really well and is super simple to set up. It's very nice that it sends notifications to your phone and computer. I was hesitant about adding a chat feature to our store, as I thought there would need to be someone manning it at all times of the day. However, you can set up available hours and if a message is received outside these hours, you can follow it up via email at a later time.

I hoped there was a way that the visitors could chat without leaving any contact details...that would, I believe, make things easier and faster..

It's our second day working with this app and so far it's working good. The only problem is that whenever we send a reply, it gives us the error: Inbox failed to deliver this message. Try again but after a minute the error disappears and looks like the message is delivered. If this issue can be resolved, it will be a very good and efficient app.

Recently installed this - So far so good! A great way to answer some FAQ's quickly and the app works well so we can rely promptly.