Shopify Inbox
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Recently installed this - So far so good! A great way to answer some FAQ's quickly and the app works well so we can rely promptly.
No complaints. Are there apps that might do more tricks? Probably. But this thing just works on the basics, it integrates everything I need, and I really only have positive things to say. Something to be said about having something basic, good looking, and super reliable.
Świetna, perfekcyjna i bardzo pomocna. Niejednokrotnie umożliwiła sprzedaż podczas rozmowy z klientem.
Ich habe die App Shopify Inbox auf eine Empfehlung von Shopify Support bei uns integriert. Eine relativ einfache Einrichtung, mit super Funktionen, die unsere Kunden in allerlei Fragen auf schnellste unterstützen. Klare Empfehlung!
Fit, exactly what I wanted. Can help me solve the communication channel with customers. It is recommended to use it to achieve point-to-point communication.
Funktioniert gut, man kann die Anfragen sofort bearbeiten, ohne am PC zu sein. Sehr praktisch, wenn man viel unterwegs ist.
Notifications are timely and easy to address on my phone or the computer. The auto-answers option is awesome.
The inbox really helps communications with customers. I'd like to have the app send an email to my inbox once I get a message.
Works great.. we are happy.. also nice with the prewritten questions and answers. Made life a little bit easier for us.
The website inbox function works fine but the integration with FB and IG has been taking me months to sort out the problem, and it's still not solved! Shopify Help Desk hasn't been able to solve it by far. Any one has issue with integration before and may I know how to tackle it? Thanks.
Thank you for writing your review and I am sorry to hear that you've had difficulties integrating your Facebook and Messenger accounts with Shopify Inbox. This is something I'd like to help you with, so please send an email addressed to Victor to [email protected]. I'll look out for your email and will get back in touch so that we can troubleshoot this issue there. -Victor, Shopify Inbox
Great app giving details of cart value if any etc. Perfect when customers need a little extra live help to get them across the line.
This app is really helpful. My only complaint is it allows only 1 store. I have 3 that I currently manage for different pieces of our company. It would be nice to manage them all without having to log out and log back in, ESPECIALLY on my mobile app.
I'm delighted to hear that Shopify Inbox has been a useful tool for your business and thank you for providing us with your feedback via your app review. In terms of having to log out and then back in each time when you have multiple stores, I can understand why this is a time-consuming and frustrating process and I will be sure to submit your comments to our development team. -Victor
Great - Lets me engage with customers, and the automated messages make the customer feel secure. . . . .
Simple, lightweight, clean.
Thank you for writing your review and I am glad to hear that you've been able to increase your interactions with customers as a result of using Shopify Inbox. I hope the tool continues to be of use to your business as it grows moving forward. In terms of the feedback you've provided regarding how the enter button functions when sending a message to an offline customer, I can see why you'd prefer for the text to skip to the next line rather than sending a message to the customer each time. I'll be sure to pass on your suggestion to our development team. -Victor, Shopify Support
Great app! Shopify keeps improving to present solution to its customers always making it easier to have an online store.
It's great to have the opportunity to be close to your customers at anytime and be able to guide and help.
Easy to use! Adding it to a second website! Not sure if I like having FB and IG integrated with it, but all messages are in one place.
Prático, eficaz e conexão ao Messenger do Business Suite. Permite gerir todos os contactos num só sítio. Recomendo!
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