Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,304
chart
#264
All reviews
Review RSS Feed
Nov. 26, 2023
I am using this app since long time and it is very user friendly and easy to chat with customers. The best part is easy to assign the chat to different staffs, cool colors and design. Very recommended.
Aug. 21, 2022
Easy to use and very helpful in providing quick and easy responses to customers. I am thankful that I have it use.
Aug. 21, 2022
Facilidad de comunicacion con los clientes y acceso a la tienda...una excelente herramienta para potenciar las ventas
Aug. 21, 2022
This is clearly a great application and integrates seamlessly with Shopify store. Would highly recommend this application to all fellow store owners in india.
Aug. 20, 2022
I use this app to help me get my messages, and to lessen the response time. Now I need to add it to my mobile phone
Aug. 19, 2022
This is a game changer for our business, we have increased sale 10 fold being able to talk to customers . Thanks Jim
Aug. 19, 2022
This App has helped alot with customers being able to get ahold of me quicker!! And I have had customers comment of this feature too.
Aug. 19, 2022
It's very useful. I need it to do furniture online business. It would be better if allowing customer to contact us without input name and email.
Thank you for writing your review and for sharing with us your experience using Shopify Inbox thus far, and I'm glad to hear that it's proven useful! I can see why allowing customers to get in touch without having to provide this information would make it easier for them to reach out, and I will be sure to pass this suggestion onto our development team. Thanks again. -Victor, Shopify
Aug. 18, 2022
Shopify inbox is great with seamless integration with Facebook Messenger and Instagram Direct Message, however, customers are not able to send images from the website live chat, which is something essential for customers to be able to send images. Extra options and flexibility shall come to Instant answers, like Check Orders, Edit Orders, Edit Shipping Address. Track my order also needs some flexibility to be able to change the link from Thank You page to Order Tracking page, which it is the information customers usually looking for. We hope to have Inbox with some great updates very soon. Abdelaal
Hey, there. Thanks so much for taking the time and sharing this feedback with us! We are delighted to hear that Shopify Inbox is working seamlessly with your Facebook Messenger and Instagram Direct Message, and we great appreciate your suggestions. Being able to send images through Online store chat, having more flexibility and options for Instant answers, and being able to include the tracking page are all great suggestions, and we'd be more than happy so pass them along to our development team. Your feedback provides some great features that can help improve Shopify Inbox in future releases. Thanks again! -Elias, Shopify Support
June 10, 2024
I'm thoroughly impressed by the utility of this app. Its user-friendly interface makes navigation a breeze, significantly enhancing my communication with potential customers. I highly recommend it for its ability to boost customer satisfaction and drive sales.
Aug. 18, 2022
I love it it's so easy to use! And it works very well. Usefull and works well! To many more shopify integrations like this!
Aug. 18, 2022
It does what it says just fine. I'm quite happy with it :-) I was deciding if it was better to use Whatsapp or this app, but I don't think whatsapp is as integrated as this. I'm still looking into it, but for now, this will do.
Thanks so much for taking the time and writing this review! We're delighted to hear that Shopify Inbox is meeting your needs. If you require any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request. That being said, if you'd like to try some apps for WhatsApp, then we'd recommend taking a look at 'Whatsapp Chat + Abandoned Cart' (https://bit.ly/3ATLfX1) or 'WhatsApp app by SuperLemon' (https://bit.ly/3xp8hnV). Both of these are extremely popular with our merchants. Cheers! -Elias, Shopify Support
Aug. 18, 2022
Je ne pensais pas avoir autant de messages via cette application et il y a une réelle conversion en vente ensuite. Merci. Pascal
Sept. 6, 2022
Hard for me to give five stars on anything these days, but this little add-on works excellent for the intended purpose.
Aug. 17, 2022
This app is a great addition to our store. It has everything you need for basic customer support. Recommend.
Aug. 16, 2022
Die Anfragen über die Shopify Inbox sind hochwertig. Wenn man schnell auf die Anfragen reagiert, zum Beispiel von einem Mobilgerät, da kann man Verkäufe generieren, da der Interessent noch auf der Webseite ist. Dieser Service wird von den Interessenten sehr gut angenommen.
Aug. 14, 2022
La aplicación es muy buena y la plataforma es excelente.El servicio al cliente es de primera. Lo recomiendo 100%
Aug. 14, 2022
I sell Panoxol a Patented Herbal supplement that lowers blood pressure. This is a tricky category. Shopify Inbox was helpful to allow me to answer product questions right away for my customers. I have nothing to compare against except Facebook.
Aug. 12, 2022
no puedo entrar desde mi celular, tengo que entrar al mail de mi mac, el aviso decía que era gratuito, y al quererlo hacer desde mi movil , me dice que inici la prueba de 14 días gratis, me ayudan en aclarar esto?
Aug. 12, 2022
Het lukt best goed om te communiceren met de Shopify inbox maar de app is soms wel wat traag. Het duurt even voor deze open gaat.