Shopify Inbox

Simple and easy to use. Notifications are available which makes it easy to use. Much recommended for all small business users.

je ne trouve plus le lien sur la pannel admin pour acceder a shopify inbox ? Depuis le nouveau lifting ila disparu et introuvable dans les onglets

Very good access to customers via app. Not sure if quick replies can be accessed by all staff or just on individual apps.

Interesante propuesta y gratuita. Sin embargo me parece que aun falta integrar bien el direct message con Instagram

I'm happy that my customers are able to reach out to me at any time without sending an email. We are definitely getting more inquiries about our product. I downloaded the app to my phone, but it seems there is a lag in time, and most of the time, it says the customer is now offline and my message will be sent as an email. I'm not sure if I can fix that. I guess its time to check out Shopify Community to see what other people are doing with this feature.

Aplicação muito útil quer para o nós, quer para os clientes, permitindo-nos responder de forma pronta a qualquer questão sobre produtos e aumentando a possibilidade de efetuar vendas.

Capire cosa rende felici i clienti è una parte fondamentale della gestione di un negozio. Sebbene ci siano molti fattori da considerare, uno dei più importanti è il giusto posizionamento di mercato per il tuo negozio. Quando si vendono prodotti generici relativamente economici, i clienti hanno aspettative di servizio diverse rispetto a quando acquistano prodotti personalizzati costosi, quindi è necessario comunicare con i clienti in modo tempestivo e Inbox mi aiuta a tenermi in contatto con i clienti.

Good !Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good !

Loving the simplicity and ease of this app and am excited about its possibilities. I hope that it can record sales based on customer service agent chats.

Very handy, and useful app to have to offer customer service to my customers. Highly recommend having in your shop.

Great app. Improving every time. Needs some improvements in awesome functions to work as best on marketplace.

Very smooth integration into website, mobile and desktop. Real-time. Looking forward to many conversations and sales!

I can't delete them, deleted the app and it still stays on the left side of the shopify backend. I searched for inbox in the app store and it shows me the status of the app already installed.

It was a great trial we had for this product... we may use it in the future. For now we will explore other options

Handige app waarin de meeste social media berichten op een plek gelezen en beantwoord kunnen worden.

great app recc! Managing social media message at once and saves you so much time while turn messages into customers! It would be great if could integrate with your email provider. 5 stars

Provides the chat feature we wanted but there is a performance trade off for website speed (67 down to 47). While this isn't impacting end-user experience (pages still delivering in <2s) it is something to be aware of. The ability to assign particular chats to staff is useful in a larger shop than our but a nice feature. Mobile access is another great feature that in our shop we don't fully leverage but it has come in handy more than once. If it's possible to make it more lightweight I can easily see a higher rating.

Me encanta porque tengo la facilidad de responder a todos los mensajes desde un mismo chat, ademas de poder asignar conversaciones a otros empleados, la respuesta es inmediata y pienso que eso es fundamental para la confiabilidad.

Definitely simplifies our lives. Instead of having to provide and control user accesses to multiple inboxes from different platforms, you can do it all here while also assigning it to a specific user within your shopify organization. very practical!

Great app but need more flexibility. Please add ability to add collections (not just products) and link to pages (instead of full URL) on shopify site within instant answers and when replying. Please also add ability to integrate chat in contact us page and as a link to pop open a chat box from anywhere (e.g. from product page) vs. just the static icon floating at the bottom of the page. Please allow more customization of the chat button including text / font / bold and outline color so for instance a black button shows up when over black because there is a white outline.