Shopify Inbox

Die Shopify Inbox funktioniert einwandfrei und wird tatsächlich oft genutzt bei erklärdürftigen Produkten.

Super ! L'application est vraiment très pratique et simple d'utilisation. Je recommande vraiment. Peut-être qu'un bot plus poussé la rendrait parfaite.

This has helped us convert looky-lous into customers in just minutes. The app is great and customers are always so happy to have quick responses from us since we allow notifications on our phones.

ITS OK VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV.

J'apprécie beaucoup cette Application, elle m'a permis à maintes reprises de répondre rapidement au client(e), de le rassurer et de générer des ventes en toute simplicité, elle est indispensable pour rassurer le client qui a une question au cours du processus d'achat. Je recommande.

This app does what I expect it to do. It allows my customers to ask me questions directly from my website.

Ho deciso di utilizzarla sul mio sito e devo ammettere che è un'applicazione sviluppata benissimo. Molto intuitiva e, cosa ancor più importante, aumenta l'affidabilità per i clienti. Davvero consigliata.

This app is easy and it works. As suggestions for improvement: a) it would be helpful to be able to create folders for organizing chats b) it would be helpful to have a filter that would let me see chats assigned to others.

Una app super útil, sencilla de usar y con la interfaz bastante amigable. La verdad que es muy práctica. Lo que le falta para 5 estrellas es integrar más canales de contacto para poder centralizar las consultas (whatsapp, google, facebook, instagram...).

We used this app for a few months and found some serious limitations. One, it's not possible to search for or within conversations. That means you could have a conversation with a customer and not be able to find it unless you scroll through all conversations and find it manually. Or worse, if you have multiple chats from the same customer, you have to re-read all of them until you find the specific conversation piece you're looking for to confirm that you say the same thing again. Using the Shopify Inbox app through a mobile phone doesn't let you type more than a few lines before you lose the "send" button and can't send the message. We found a work-around (type the message, then close the chat, then re-open the chat to see the send button) but it's really clunky and not well thought through. Lastly, when we remove the app we'll have no record of any chat conversations because the chat transcripts were never emailed to our email inbox as promised. That's a complete fail that really limits the ongoing use.

Very good way to have communication with our clients. The way to send emails to our clients would be missing, since we pay for our own domain and I do not have that option

Muy buena, lo único que le hace falta es que permita visualizar los archivos adjuntos que envían los usuarios a Instagram o Facebook.

I run my business mostly by myself right now. This app makes me seem like I have a team ready to help customers at most any time.

Un acceso perfecto, fluidez espectacular junto con una respuesta magnifica por lo que en general estamos muy contentos con el resultado

Better now - finally has SOME functionality. Are you seriously making my type 100 characters in order to submit a review?

Great app! I would give it 5 stars if they had the functionality that let us review customer cart data like LiveChat offers.

I want to like this. It's convenient in a few ways, however, the top of the chat is cut off in desktop mode, meaning customers can't read my greeting message and can't close the chat if they don't know the trick of clicking on the chat circle. I contacted the developer only to be told they know it's an issue but have no correction for it. How they don't have a scrolling option or ability to adjust the height/width of the chat widget is beyond me, especially for such a complex app. I feel as if this should be a foreseen issue on their part. We may go back to using the Tawk App, since we didn't have this issue with that chat app and it's also free.

I use this app to keep up with customer requests for account and delivery information. I like that I can schedule away and online status. I also like the interaction with Shopify for customer information. I have a small business, a "one man show", so having an easy way to talk to customers without having to pick up the phone a huge plus.

Really appreciate the time and effort put into making this app. It gives us all the system features that very big companies have.

I am very satisfied using this app, 100% recommended business running on shopify, Excellent product.