Shopify Inbox

The app is okay. But we need to be able to customize it more. Because I want to add a button on the product page instead of being always active on the website. We need a bit more functions like z index and custom placement possibilities.

This app works perfect for us.Keeps us in touch of customers and close sales faster. Love all the features

Meh. Not seamless. To many screens before I get to inbox. I don't like frames. Would like to be able to resize frames to my liking.

Very useful app. Helps increase conversion through better and quicker service. Easy too use and love it has a cell version.

It's really good, but not as good as some 3rd party apps. I like how I can like products and make recommendations, but I experience lag, transmission errors, and the alerts seem delayed at times.

It is nice app to use, I wished it had more options such as multi-image attachment or files during the chat, also you should ad a search box to find the products from our website and suggest certain products out of our catalog to the customer right there and then otherwise we have scroll up and down thousands times to find one product. also the title of the subject line is cut half way so we do not know what products the customer is inquiring about and there should be a link to the product to our website in case we need to check details of the products with customer.

Shopify Inbox is efficient and excellent, this app is absolutely essential at creating excellent purchasing experiences and assisting customers through the purchasing process.

Before I can open "in box" on home page, now I have to go to App and Sales channel to open it. It is more steps

I have found the Shopify inbox to be very helpful to get back to customers when they are on my website and have questions that will help them with their purchase options. Even if I miss them at the time they are on the chat, I can always respond thru email.

It is easy to use, and helpful for our customers. Would be nice if we were able to see order details within the app instead of having to jump over to a new tab and look it up.

Buena experiencia. Se nota que está hecha para una buena comunicación con el cliente/potencial cliente. Lo único que no encuentro aun es cómo archivar una conversación una vez que ha sido resuelta, pero estoy seguro que no he buscado bien.

Its so useful and the integration with social media means I can reply to customers asap. The automated tracking is the best. I am very happy!

I really like this app. But sometimes you have to log in so many times to get to your messages. Would love it if there was a quicker way!

Only been using for a week and had a coupe of conversations. Seem to work well and is a welcome improvement to the customer experience.

It is a great app for Shopify chat boxes. It has all the features needed. it even increase converstions. thank you very much

Werkt goed, blij mee :) Geen gedoe, geen problemen. We werken er dagelijks mee en de klanten lijken er ook tevreden mee te zijn. Fijn dat het in de mailbox binnenkomt.

I get a lot more conversions and it is easy to navigate. My assistant can also easily navigate and help reply to messages.

Great apps, but we want our whatsapp also can include in the shopify inbox. can you guide us on how to do it?

Great way to unify all your inboxes (store, social), speeds up our workflow and allows for greater communication within our team.

I like this app, it has landed me some good sales one way or another. Its a good way to start a conversation with a customer. My only problem with it is that it needs to have an option to block fake users. I nearly removed the app as I was getting spammed with suspicious links from what was clearly a bot. It has stopped for now though.