Shopify Inbox
All reviews
I really like this app. But sometimes you have to log in so many times to get to your messages. Would love it if there was a quicker way!
Only been using for a week and had a coupe of conversations. Seem to work well and is a welcome improvement to the customer experience.
It is a great app for Shopify chat boxes. It has all the features needed. it even increase converstions. thank you very much
Werkt goed, blij mee :) Geen gedoe, geen problemen. We werken er dagelijks mee en de klanten lijken er ook tevreden mee te zijn. Fijn dat het in de mailbox binnenkomt.
I get a lot more conversions and it is easy to navigate. My assistant can also easily navigate and help reply to messages.
Great apps, but we want our whatsapp also can include in the shopify inbox. can you guide us on how to do it?
Thank you for writing your review and I'm glad to hear that you're enjoying using Shopify Inbox. At this time, it is not possible to integrate WhatsApp messaging with Shopify Inbox, although I will be sure to pass your comments onto our app development team. There are some apps on the Shopify App Store, such as WhatsApp app by SuperLemon, which allow you to connect WhatsApp to your store: https://bit.ly/3PQAL0m. This might be an alternative option you can consider. -Victor, Shopify Support
Great way to unify all your inboxes (store, social), speeds up our workflow and allows for greater communication within our team.
I like this app, it has landed me some good sales one way or another. Its a good way to start a conversation with a customer. My only problem with it is that it needs to have an option to block fake users. I nearly removed the app as I was getting spammed with suspicious links from what was clearly a bot. It has stopped for now though.
The app is nice, what is not nice is that you make me write more than 100 carachters to tell you something that you should care with a few words.
É ótimo centralizar comunicações pelo Shopify Inbox e ter acesso rápido aos links dos produtos, cupons etc. Para melhorar, uma integração com o WhatsApp seria perfeita!
Its an excellent app, helps me connect with my customers with their purchases and their feedbacks A+++++
Super easy to set up and like the follow up emails. The custom messages (quick replies & instant answers) are great as we have a very niche business. It would be nice to see our visitors in real-time via Shopify Inbox (our previous chat app had this feature). Also, any way you can add a document upload? Currently, you only offer an image
I'm delighted to hear that you've found the Shopify Inbox app to be useful and that the custom messages have worked well for you. We appreciate you taking the time to share your feedback with us. In terms of uploading documents or images to your Shopify Inbox messages, this is not possible at this time. I can however see why this would be useful and I will be sure to pass your request onto our development team for their consideration. Thank you for getting in touch. -Victor, Shopify Support
Definitely helps customers understand that they're buying from and talking to a person, not some made up "e-com machine".
really usefull!! i love it. we are receiving less questions overall. I recommend to use the more FAQ and put them there...
Really excited this is being offered now! It's working well so far. I love that pulls in the customer's profile and order data and saves notes to their profile!
It allows me to keep track of my consumers in one "place" and increase purchases by responding to their inquiries.
helped me a lot vbvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
It has facilitated my customer service experience and growth in sales by helping my customers on their doubts.
Me gusta mucho su desempeño en IOs, facilita mucho la comunicación con los clientes y es casi como usar Whatsapp
This is a great addition to our B&M business website! Very valuable free addition to Shopify and it much appreciated!
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