Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.7
Feedback
5,408
Reviews
Chart
#76
Shopify

All reviews

4 / 5 Share
July 4, 2022

I really like this app. But sometimes you have to log in so many times to get to your messages. Would love it if there was a quicker way!

Store Using app Total reviews Average rating
Lil Creations 5 months 11 4.8
5 / 5 Share
July 4, 2022

Only been using for a week and had a coupe of conversations. Seem to work well and is a welcome improvement to the customer experience.

Store Using app Total reviews Average rating
New Forest Print 11 days 3 5.0
5 / 5 Share
July 4, 2022

It is a great app for Shopify chat boxes. It has all the features needed. it even increase converstions. thank you very much

Store Using app Total reviews Average rating
Epic Loot Shop About 2 hours 24 4.7
4 / 5 Share
July 4, 2022

Werkt goed, blij mee :) Geen gedoe, geen problemen. We werken er dagelijks mee en de klanten lijken er ook tevreden mee te zijn. Fijn dat het in de mailbox binnenkomt.

Store Using app Total reviews Average rating
Nourished 9 months 12 4.8
5 / 5 Share
July 3, 2022

I get a lot more conversions and it is easy to navigate. My assistant can also easily navigate and help reply to messages.

Store Using app Total reviews Average rating
Sakura Milk Jewelry 3 months 6 5.0
4 / 5 Share
July 2, 2022

Great apps, but we want our whatsapp also can include in the shopify inbox. can you guide us on how to do it?

Store Using app Total reviews Average rating
iElder.Asia 2 months 13 4.3
Developer Reply

Thank you for writing your review and I'm glad to hear that you're enjoying using Shopify Inbox. At this time, it is not possible to integrate WhatsApp messaging with Shopify Inbox, although I will be sure to pass your comments onto our app development team. There are some apps on the Shopify App Store, such as WhatsApp app by SuperLemon, which allow you to connect WhatsApp to your store: https://bit.ly/3PQAL0m. This might be an alternative option you can consider. -Victor, Shopify Support

5 / 5 Share
July 2, 2022

Great way to unify all your inboxes (store, social), speeds up our workflow and allows for greater communication within our team.

Store Using app Total reviews Average rating
Sandrini Calzature e Abbigliamento About 2 months 2 5.0
4 / 5 Share
July 1, 2022

I like this app, it has landed me some good sales one way or another. Its a good way to start a conversation with a customer. My only problem with it is that it needs to have an option to block fake users. I nearly removed the app as I was getting spammed with suspicious links from what was clearly a bot. It has stopped for now though.

Store Using app Total reviews Average rating
Vicary Plant Spares 6 months 2 4.5
5 / 5 Share
July 1, 2022

The app is nice, what is not nice is that you make me write more than 100 carachters to tell you something that you should care with a few words.

Store Using app Total reviews Average rating
Emberwood Co. About 22 hours 1 5.0
5 / 5 Share
July 1, 2022

É ótimo centralizar comunicações pelo Shopify Inbox e ter acesso rápido aos links dos produtos, cupons etc. Para melhorar, uma integração com o WhatsApp seria perfeita!

Store Using app Total reviews Average rating
Lúcida Letra 11 months 4 5.0
5 / 5 Share
July 1, 2022

Its an excellent app, helps me connect with my customers with their purchases and their feedbacks A+++++

Store Using app Total reviews Average rating
Gemstones Direct NZ Ltd 7 months 2 5.0
4 / 5 Share
June 30, 2022

Super easy to set up and like the follow up emails. The custom messages (quick replies & instant answers) are great as we have a very niche business. It would be nice to see our visitors in real-time via Shopify Inbox (our previous chat app had this feature). Also, any way you can add a document upload? Currently, you only offer an image

Store Using app Total reviews Average rating
Developer Reply

I'm delighted to hear that you've found the Shopify Inbox app to be useful and that the custom messages have worked well for you. We appreciate you taking the time to share your feedback with us. In terms of uploading documents or images to your Shopify Inbox messages, this is not possible at this time. I can however see why this would be useful and I will be sure to pass your request onto our development team for their consideration. Thank you for getting in touch. -Victor, Shopify Support

5 / 5 Share
June 29, 2022

Definitely helps customers understand that they're buying from and talking to a person, not some made up "e-com machine".

Store Using app Total reviews Average rating
LadyBoss Glasses™ 10 months 1 5.0
5 / 5 Share
June 29, 2022

really usefull!! i love it. we are receiving less questions overall. I recommend to use the more FAQ and put them there...

Store Using app Total reviews Average rating
LateChile 6 days 1 5.0
5 / 5 Share
June 29, 2022

Really excited this is being offered now! It's working well so far. I love that pulls in the customer's profile and order data and saves notes to their profile!

Store Using app Total reviews Average rating
Frump Fighters About 15 hours 11 5.0
5 / 5 Share
June 29, 2022

It allows me to keep track of my consumers in one "place" and increase purchases by responding to their inquiries.

Store Using app Total reviews Average rating
FittingsPlus.com 20 days 1 5.0
5 / 5 Share
June 29, 2022

helped me a lot vbvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

Store Using app Total reviews Average rating
Judith Hart Jewellers About 1 year 3 5.0
5 / 5 Share
June 28, 2022

It has facilitated my customer service experience and growth in sales by helping my customers on their doubts.

Store Using app Total reviews Average rating
All Ways 99 3 months 3 5.0
5 / 5 Share
June 28, 2022

Me gusta mucho su desempeño en IOs, facilita mucho la comunicación con los clientes y es casi como usar Whatsapp

Store Using app Total reviews Average rating
maceton.com.mx 2 months 4 4.5
5 / 5 Share
June 28, 2022

This is a great addition to our B&M business website! Very valuable free addition to Shopify and it much appreciated!

Store Using app Total reviews Average rating
Ferdinand's Wigs 4 months 4 5.0
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