Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,376
chart
#190
All reviews
Review RSS Feed
Oct. 6, 2023
Bien en general. Falta incorporar el link de la página de dónde realiza la pregunta, de forma de identificar el producto por el cual pregunta
Oct. 6, 2023
Oct. 4, 2023
This app works quite well. I do wish it had some more pro level features, but it is a great app for interfacing with your customers.
Oct. 2, 2023
Sehr praktisch, allerdings noch Luft nach oben Freuen uns über weitere Optimierungen :)
Sept. 28, 2023
This has been operational for a couple of months with us now, it does everything we expected and hoped it would do. It seamlessly integrates with our web site in an obvious yet subtle way. It has helped us engage with customers very simply and effectively. I guess my only gripe would be, why is it not included as a standard feature of the Shopify platform? As such I wish we had been aware of it much earlier.
Sept. 27, 2023
It's a great app, however it needs one feature. The ability to download a conversation in the rare case you get a chargeback possibly as a PDF
Sept. 26, 2023
Sept. 26, 2023
So far, so good. Overall, it has a basic function but works pretty well. Quick Answer is a great feature. Give me an LLM or Langchain pipeline and I'll give it 10 stars. :)
Sept. 25, 2023
I love that it provides the customer order and cart info on the screen. I took one star off because it doesn't seem to integrate with other CRM apps where we store and access more in depth customer data and communications (hubspot, pipedrive, etc.)
Sept. 23, 2023
Good tool to chat to customers. I wish there was better spam blocking and filtering of people offering marketing services—super irritating. Otherwise, great.
Sept. 23, 2023
May 23, 2024
Easy enough to use but when having a conversation with a customer my messages apparently go to them through email, according to a customer. This isn't good because it makes communication difficult for my customers who are having small chat.
April 29, 2024
Easy, fast and integrates perfectly. You can see their cart and location, but you cannot instigate conversations. I would recommend.
Sept. 15, 2023
Es funcional para lo que se necesita. Solo que de repente con las actualizaciones del telefono se desconcecta el chat y puedo contestar hasta que veo la indicación de mensaje por el correo