Shopify Inbox

Great app saving time to reply on messages coming from Facebook / Instagram channel and also it have great features to sell directly in the chat. Downside is that the appearance could not be customised (styled).

Ich mag, dass alles so schnell und einfach funktioniert, alles ist sauber und gut geordnet. Was ich mir sehr an Shopify Nachrichten wünsche ist, dass die Nachrichten nicht Versendet werden wenn man auf Enter drückt, sondern dass man dafür auf einen Knopf drücken muss, das wäre einen Super Update.

I just started using it a few weeks ago but it seems to be working well so far! I like that it will send responses to the customers email if I'm not available to respond right away

so far i love it, its efficient and quick. it gives a more personal feel on my website, and i love having a quick way for my customer to reach me :)

Great app! Works well and has helped increase my sales. I use it almost every day on both my phone and desktop and allows me to communicate with my customers quickly and anywhere!

I really like this app for customer relations. I use it for customer chats through our website and Facebook.

no support for language translation. what a fluke. other than that quite good no workflow on top of a default FAQ.

Of all the live chats, this one is one of the best. The biggest issue I have with it is the lack of support for people to send emails directly in. If they had this I would definitely use it, however due to the lack of this I still require some other software to manage when people reply to emails that are sent.

So far so good! The customers seem to be enjoying being able to contact us directly from the site. It's also great that there are built in automations that the customer can use when we're not online.

I like this app! It gives me an opportunity to connect with my customers when they are actively browsing my website. I haven't come across any issues using the app. I like that I can use it on my desktop as well as on my mobile.

This is a good app, I think it can help me sell better...............................................

So far, I am really loving this application. It is so nice to see my messages in one place! I also find it convenient that I can see when I have messages whenever I log into Shopify.

Hey its an awesome super simple APP ... slightly limited be awesome to have the ability to add another 2-3 auto questions but otherwise zero complaints savvytouch.com

Easy to use and install. Customers seem to really like the convenience of sending a quick message and I like the ease in which I can answer them. I highly recommend it.

Ich verwende diese App regelmäßig. Meine Kunden nutzen diese App sehr oft...sehr gutes App ich kann es jeden empfehlen

ECサイト構築に易しいと思います。アプリも豊富でいいですね。これからいろいろ使ってみると、また評価が変わってくるかもしれません。インスタとの連動もうまくいきましたが、インスタ側の対応はいまいちなので、設定にだいぶ労力を使いました。

Kind of a great app. It just lacks customization to make it more branded, and also the customization to hide it on some website pages. Would be great for messages coming from IG if we could see their profile picture and a quick link to access they profile, so we don't confuse different users.

great app, works well and its free! developed by shopify, they put the full force of their company resources into this free and useful app!

We are not using the app to the full extent but will be setting it up shortly to take a full advantage the software. We can eliminate the other companies we are currently using - THANK YOU for making this part of our website monthly fee Is there a way for us to see or be notified when a customer is on our website as we see with the Tidio app?

Great to chat with customers live on the site. Have made so many sales just by answering small questions or concerns customers have