Shopify Inbox

The app works well but on mobile devices the chat button covers the checkout button and the customers can not check out as they cant press the button. needs to be disabled at checkout

Makes life much easier for my customers and our team to have offline conversations with each other. A great time saver and helps keep the topics relevent and active.

Can't run an online business without it. It's an integral part of sales and communication with new and existing customers.

Je l'ai installé hier et déjà beaucoup de contact avec ma (future) clientèle. Très contente de l'impacte. Je dois encore régler quelques petites choses, installer l'application sur mon téléphone et j'espère que tout ira bien. Quelques lenteurs hier soir, mais peut-être une exception. Merci !

Ability to answer queries from various platform is super interesting. Keep up the work to include more platforms like Twitter, Tiktok. Also we need more automated message.

Fantasic and efficient was to be able to respond to customers and completly integrated into Shopify website with options

Brilliant except kit used to help me. I would like some more help to enhance my sales please. I am learning as I use it but need someone to help me

Not really impressed. Seems to slow site down and when I asked for help to change the Chat with us to Chat with me, I got a canned response that didn't address the issue.

Loved it, it has separate mobile app as well. i wish it has more features and some more functionality.

最近老是显示错误加载此页面时出现问题 Shopify 存在技术问题，导致无法加载此页面。尝试重新加载此页面或转到 Shopify 的另一个页面。如果这不起作用，请访问我们的状态页面 （打开新窗口） 更新，稍后再试。 什么时候能维修好啊！

I enjoy that I can quickly interact with our customers and directly link or recommend products to them.

I use this app on our store. It's useful and the response time helps us to serve our clients better.

O aplicativo é otimo, atende às necessidades basicas do cliente e permite o envio por e-mail caso o cliente não esteja mais online. Recomendo!

Muy cómodo. Lo que me gusta más es que se registra la cuenta del cliente ne la web, una vez alguien introduce sus datos para enviar el mensaje

all good lots of features and happy days thank you .................................................................................

I use this app to consolidate all enquiries about our product (ex. email) It makes it easy to talk to customers directly and in a timely mannner.

I love being able to easily communicate with my customers through this app! It has been very beneficial.

instant communication - fabulous! Really like getting the instant notifications to help my reach out to my customers while they are browsing

We have been looking and testing chat inboxes for such a long time. Thank goodness we found and tried this one. Absolutely everything you need. You will however need to be patient and allow some time to set this up. For those who are not computer savy, I understand the frustration but it is worth taking the time to Youtube and Google answers if needed. Or reach out to support. We integrated this chat with our Instagram and Facebook messaging platforms (which Shopify guides you through). You will also need to add the mobile app so your messages come through 24/7 if you wish them too. Love the instant replies and the features. Thank you Shopify team.

Paul from Mattress Micks gives thumps up to this App, I find it very helpful when chatting with customers, sending them products and of course discounts.