Shopify Inbox

Great built-in solution from Shopify that allows you to directly talk to customers. It has been very helpful as it allows us to give our expertise and advice to clients when it comes to professional gear.

es una forma increíble de no perder ventas, desde luego la app funciona genial. de las 3 veces que me han escrito por el chat, en 2 he cerrado venta

Un descubrimiento que nos ha hecho ganar muchos puntos. No le doy un 5 porque creo que aun puede dar mucho mas como por ejemplo la posibilidad de unir whatsapp

Hello, we really hope that the Shopify Inbox can add a option that only the clients who have ordered / the clients who have registered can send us the messages. Because now we do not provide the cutomised customer service to all the clients. Thanks.

Handy, nicer to have a native alternative to Intercom. The sync between Facebook seems to be intermittent as not all messages show up and if someone replies to a customer message within Facebook, it doesn't show up in Inbox.

Todo genial! La verdad es que funciona de maravilla y se integra a todos los canales de venta. MUY RECOMENDABLE. El único problema es que, los correos de notificación no se pueden desactivar y se mandan a todos los empleados de la tienda. ¿Alguien le pasa lo mismo? Por todo lo demás, excelente.

Brilliant app, works well once you've got all you integrations set up. Has helped us convert a lot of sales! Love how you can see the actions customers take with their cart while the chat is happening. Also, we have found that customers can send pictures by replying via email (even though your documentation says customers can't send pictures). It would be handy though if they could attach pics directly via the chat window

Great app, very useful and helpful to make a sale. I need to play around with other options for how it notifies me, but appears to have capabilities for more interactions

very good, I have used it to contact our customer , and it reply so fast. I will tell it to my friend to use it

Shopify Inboxでのお客様へのリアルタイムでの応答は、お客様に感動と安心感を与え購買につながるようです。お客様の知りたい内容や商品への手応えもありますので、ぜひ導入されることをお勧めします。

Customers can't send pictures to us, I don't know when this function will be added, it's too inconvenient

I enjoy it very much, it helps me stay closer in touch with others and my customers, clients and people who offer their services it's great! I love it!

very good, I likte this app, this is the most convenienct I have used,pls go on and develop more useful app

Shopify's Inbox app is very clean, straightforward and does what it should! I am pleased with it so far.

So far so good! I love that I can use this instead of Meta's Inbox for Business (which frankly, is awful). I would just request a "star" feature, so the team can easily see which customers need replying to when there's a lot of volume.

I've received five messages to date. To my knowledge the app is working. I need more time to give a better review.

Funktioniert alles gut, bin sehr zufrieden. Einfache Handhabung, schneller Kundenkontakt. Man kann schnell helfen, eingreifen oder Bilder senden. Vielen Dank

After installing this app. I have started receiving many messages, which are nuisance sometimes. However interaction with potential customers actually give more relief to them which, I believe, lead to worry free shopping. So overall this app. helps my business.

It's practical and is available on iPhone. Getting answers for our clients is a breeze with this app. You have the option to program a couple of common questions with their respective solutions. Sometimes, that's all that the customer wants. For example, make sure to include a question related to refunds. It seems that's a prevalent question among customers.

Do what it should do for free, after a week-end 5 chat opened, a sale that won't happend without it, occured. Good job. Even If I will probably move for something with more features it's the best app to start open chat on your store.