Shopify Inbox

This app is fantastic. We're able to help clients wherever we are from a phone/ipad/laptop without any issues -- additionally it's helped close a ton of sales and maintained our reputation for fast client support. Great features throughout and easy to setup and customize. It would be amazing if there was a search component so I could find a conversation containing a particular word, order number, date, or name. I find myself needing to go back regularly to capture details and it's a lot to manually go through. Great job on this app overall, it's critical to our everyday business!

great for me /no problem it does the job and seems to be usefull, have to use it a little longer :)

I really love this app. I have gotten more customers because people can chat with me directly and with the automated messages, they can get responses quick. It's so helpful! I highly recommend!

Works very well. It the only messenger app I use now and its free so Its saves me money as well.....

Great App, so far so good! Only issue is my products arent linking to the chat even if i have selected the Availability Option on the products themselves

Great way to track customer comms and manage individual queries. Easy to assign staff and ensure all contact is maintained in a timely and efficient manner.

this is a great way to communicate with people that have questions as they're shopping, 90% more of a chance to close the sale that way

I like the app the only thing that made me give it three stars is everytime i log in it state we were unable to authenticate you you must confirm your account before logging in. So fustrating.

Transformed our ability to quickly react to customer enquiries and being able to extend support. Has had a definate positive impact on being able to turn an enquiry into a definate sale.

So far, I have found it helpful. Unfortunately the first few days it didn't load so now that it has I have apologized to those customers. I can already see how answering questions promptly will assist our sales. Many of those writing to us have items in their cart already and just need a bit more assistance.

ottimo, a volte si stacca e vai in down, pero per il resto sembra funzionare bene. implementerei la possibilità di creare un carrello direttamente dalla chat

After moving to Shopify Inbox our customer interaction speed and satisfaction has gone up. So easy to share the products details and help customers choose the right products. Well done.

I'm so grateful for this app! I have successfully converted sales by connecting directly to my customers and answering their inquiries. The Shopify Inbox added a layer of trust and professionalism to my store.

It functions well, but we desperately need the option to search through all conversations. For example for a product name or any other keyword.

Great overview! LOVE it!!! Use it as an app but alson on the computer. Me and my coworker collects all answers here which helps us know who has answered!

Another great feature of Shopify! perfect integration with the Shopify Inbox that works with the chat feature of our Shopify website. Easy set up and it is built well to integrate my team to track customer inquiry! Thanks Anne

This is the smoothest chat app that is on Shopify. Easy to use and works perfectly on our IOS devices.

Prima mag wat snelle zijn en een beetje gebruisvriendelijker (bv standaard open in pc) net als messinger

An incredibly helpful channel of communication with my customers that has made all the difference. Time and time again, Inbox has helped me to get to know my customers better.

Shopify Inbox has simplified my interactions with customers. My email inbox is no longer cluttered with email chains from customers. And I'm getting many more inquiries now. I love the way that the Inbox shows what a customer has in their shopping cart. And I've been impressed with the automation that allows simple inquiries about shipping status to be automatically handled without any need for me to intervene.