Shopify Inbox

By all accounts, everyone using Chat in our company love it, and customers seem to be willing to use it often for their even smallest question, which is great.

Love only dealing with one location for all our messages! Definitely makes keeping track of all the inboxes soo much easier!!!

I recommend this tool 100%. Is easy, friendly, and very convenient to use. Keep real-time track of the visitor to your store. Help you to answer their question about your products or services and the most important new leads for future campaigns or promotions. Don't waste your time...download and install today.

I like seeing customer details ( eg their order number or 'add to cart' info) with their chat. Its good that it merges with FB messenger

I didn't think I would like this app at first, due to some differences with the chat app I used on my old website. However, I actually really like this one! I really like how the chat threads stay in the system just like text messages, they don't disappear when the customer leaves the chat.

Great to have it all in one place so customers can reach me and I can either message straight back or get back to them at a later time.

It is ok, but I would prefer to have the people contact directly on my email if they need something, that way I see it and do not miss anything.

Would be even more helpful if we can connect to other apps such as what's app and emails. It's simple and easy to use.

I love it! but I wish there would be a quicker bottom to activate and deactivated without logging separately (it's just repetitive, we have to log in to get into the account and then do it again for the chat)

Super helpful for managing in real time the customers on the page, helps close deals and alleviate the unknowns for our customers by having someone to chat to. This also provides a tonne of social proof

The app allows for real-time interaction that increases profit by allowing us to react to customers' requests and have them increase the order

This really helps us communicate with our customers in real time! Great App to use anytime! Thanks!

Bonne application en générale. Nous avons plusieurs sites de commerce et malheureusement l'application ne permet pas d'être authentifié sur deux sites en même temps. De plus, ça ne rassemble pas tous les messages des différents canaux. Fonctionne bien malgré tout, work in progress et pour le prix, on ne peut pas se plaindre.

The integration with shopify is very nice. Order information, number, customer. It's all there. Only thing is that the app on my iphone is quicker than the website. Sometimes the browser is like a minute slower with the message. Not perfect for a chat app.

I really like this app. Very easy to use. My only complaint is that it is a little buried in my Shopify store--took me a while to find it

Pretty handy. I like how this app gives me recent orders and interactions we may have had in the past for context.

wonderful. solved many issues in one place like a boss. really nice experience to handle all social handlers in one place, but this will be a Big boss if we can integrate WhatsApp with it.

Esta muy bien para cuando los clientes te chatean, pero deberías poder tu abrir a los clientes para decirles cualquier cosa respecto a sus pedidos y no tener que enviar un email cuando por email todo es más lento. Por lo demás es bien

I use this app daily to talk with my customers. It's really helpful and it works really well on mobile and desktop. Essential tool to a great, real time and authentic, customer service. The only improvement is in the UX, could be faster to reply or answer to a specific question, like some other chat tools. Strongly recommend!

The app has some very good features like Initial FAQs, snipits and access to products for linking and sales. Being able to answer questions on the spot is quite nice and has helped make sales. My only complaint is that my customers are not able to attach files in the chat and this can be an inconvenience if a customer needs to send an image. It would be nice if this could be incorporated into the app. Other than that it's great.