Shopify Inbox

It helps us communicate with our customers. It could be improved if they gave more options on where it is located on the website.

A really useful tool and helps convert a lot of sales, highly recommend it. I also feel it helps build customer trust

i love this app. this app help me to get more order. This functions of this app, which I did not get from others.

I love how fast and interactive this feature is. I Always feel plugged into my customers. A great way to answer questions while it's still fresh on their mind.

excelente app, aunque hay mejoras que se pueden implementar, por ejemplo: poder habilitar que el cliente suba alguna imagen, cada vez que un cliente vuelve a usar el chat se pierde el historial del chat anterior, falta poder buscar texto en una conversación,

use this app all the time, makes my work easy to deal with quickly Every piece is assembled, and delivered to anyone with extraordinary care, and love

easy way to communicate with customers, fast and efficent. The iphone app works very well also, And sends to email when i'm out - highly recomended.

The Shopify Chat app has helped with conversions. We've generally found email inquiries are down and Chat numbers are up. Customers like the immediacy of it and we like the standard reply options. We'll see if we can keep up in the busy season. I wish it had an option to search previous conversations. if a customer starts a new chat, there is no way to find their earlier chat except for going back through all of the previous chats for the whole store. If a search option was added I'd give it 5 stars.

The app is very useful. I get my clients to chat very easily and closed the deals. Just one thing that I miss is if it could be on the checkout page or if we had the option to place the "Chat with us!" button anywhere.

So far so good. I wish it shows the SKU of the item the customers browsing instead of: XXX messaged you from xxx page.

Love this app, can't wait to see if they add in more integrations like, "SMS conversations" from Klaviyo and Recharge!!

This app is very helpful for small business owners who is just starting like me. It connects to your apple account that you can communicate with your customer with a professional logo

Very useful app, connects well to all devices and has a nice FAQ features which saves a lot of time for users

Excited to learn more about this feature and to see how it works. It is important to have quick and complete conversations.

Veldig bra. lett og bruke. vi får en god kommunikasjons mulighet med alle kundene via denne. funker bra

Fast, and I can give customers answers straight away. Saves time to answer than email. A great way to connect!

This app is really great. My only real complaint is that customers cannot upload photos. This would be helpful for our business if this feature was added.

Shopifyの標準機能として､よくできていると思います。 スマホのアプリはよくできていて、お客さまの問い合わせにすぐにお応え出来ます。 FAQのツリーと統合できたり、簡単なフォームをお客さまに提示できると尚良いです。

I find that many more customers are reaching out for help. In the past I only had a "contact us" page and customers used it sparingly. Now we get engaged customers every day.

I am using this app to talk to customers/shoppers who visit my store. Generally I like it. Would be nice to be able to set the app to pop up on my PC screen whenever someone sends a message. Most of the time, I do not see the messages immediately. Also, a bit of a tutorial on setting it up, etc. would be very helpful going forward. Bottom line, you're on the right track here - I like this app a lot! Kudos!