Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,303
chart
#266
All reviews
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Aug. 15, 2019
Works great and I'm so happy this exists now. It would be great if the customer got a red notification on the chat button showing they got a response from us if they closed the chat window
Hello Lancaster Cast Iron, Thank you for your review, we appreciate your feedback. We wanted to let you know that now customers will see a red notification on the chat button letting them know that you have responded to their message if they have closed the chat window. All the best, Ellen
Aug. 14, 2019
Needs PING app to work which is only available on Apple and not Android... ignoring a majority platform? BYE
Hi Flawless Vape Distro SA, Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants! Best, Ellen
Aug. 14, 2019
1 click install, easy to use. Great for online stores with an active customer base. Fb messenger only allows 33% of users to contact us, we are looking forward to more people using Shopify chat to contact us. Seems like a solid build app. Many thanks from the team at Paysocialmedia.com