Shopify Inbox

Connect with shoppers and drive sales with chat

Rating

4.7

Feedback

5,386

Reviews

Chart

#75

Shopify

All reviews

Rating breakdown

5 80% (4,325 ratings) 4 12% (673 ratings) 3 3% (167 ratings) 2 1% (74 ratings) 1 3% (145 ratings)

Reviews with text

62% (3,327)

Review RSS feed

5 / 5 Share

Dec. 8, 2025

★★★★★ Shopify Inbox is fantastic! The chat messaging is simple, clean, and incredibly easy to use. Navigation is smooth, the design looks great, and installation plus setup took no time at all. Absolutely a 5-star experience! Update: Would like to see Ai added to this. So, we have an automatic reply to customers. I know there's quick replies, but not as good. Still 5 stars though.

Store Using app Total reviews Average rating

It's a Girly Place 3 months 26 5.0

4 / 5 Share

Dec. 7, 2025

Store Using app Total reviews Average rating

Vandemon Performance Over 6 years 1 4.0

5 / 5 Share

Dec. 7, 2025

Store Using app Total reviews Average rating

GJM Equipment Sales 10 months 1 5.0

5 / 5 Share

Dec. 7, 2025

Store Using app Total reviews Average rating

BMYANY 7 months 7 5.0

5 / 5 Share

Dec. 6, 2025

good

Store Using app Total reviews Average rating

YCSABERS 12 months 1 5.0

2 / 5 Share

Dec. 5, 2025

Esta app causa conflicto en mi sitio web, al navegar por el lo redirecciona al home y despues lo cierra, me toco deshabilitarlo

Store Using app Total reviews Average rating

Jaspe Original Como Tú 13 days 1 2.0

5 / 5 Share

Dec. 5, 2025

It keep me and my customers easily connected.

Store Using app Total reviews Average rating

Simply Amazing Boutique Almost 3 years 3 3.7

3 / 5 Share

Dec. 5, 2025

It's good to keep you updated on customer inquiries and having the chat option on your website is a great feature. The AI suggestions need a bit of work and it can be annoying when the AI takes over generating a response when all you want to do is quickly reply - you have to wait till it generates a reply (which is often wrong), delete it, then type your actual response. It would be nice if we could stop the generated response on demand.

Store Using app Total reviews Average rating

The Moroccan Bakery About 1 year 1 3.0

5 / 5 Share

Dec. 5, 2025

Store Using app Total reviews Average rating

MastercoolTools.com Over 1 year 2 5.0

5 / 5 Share

Dec. 5, 2025

Really great app!

Store Using app Total reviews Average rating

Blue Rain Activity Store 14 minutes 2 5.0

5 / 5 Share

Dec. 5, 2025

Store Using app Total reviews Average rating

SENA 3 months 5 5.0

5 / 5 Share

Dec. 5, 2025

Store Using app Total reviews Average rating

GalaMaps About 3 years 2 5.0

5 / 5 Share

Dec. 4, 2025

Store Using app Total reviews Average rating

Claremont Firearms About 19 hours 1 5.0

5 / 5 Share

Dec. 4, 2025

Store Using app Total reviews Average rating

Aeco Technologies (M) Sdn. Bhd. About 3 years 1 5.0

5 / 5 Share

Dec. 4, 2025

good

Store Using app Total reviews Average rating

Rodney's Table Tennis About 4 years 1 5.0

5 / 5 Share

Dec. 4, 2025

Versy east to install, works perfect.

Store Using app Total reviews Average rating

Allestock TR About 2 months 2 5.0

5 / 5 Share

Dec. 3, 2025

Store Using app Total reviews Average rating

Bobby Hood 4 months 2 5.0

5 / 5 Share

Dec. 3, 2025

Store Using app Total reviews Average rating

HD casa 21 days 2 5.0

5 / 5 Share

Dec. 3, 2025

Store Using app Total reviews Average rating

Jade Mine About 4 years 3 5.0

5 / 5 Share

Dec. 3, 2025

Store Using app Total reviews Average rating

Greenlands Health Store 9 months 2 5.0

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