Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,306
chart
#264
All reviews
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May 5, 2025
May 5, 2025
May 4, 2025
I would love to have it start automating reponses using AI. By linking with chatgbt it would be so so helpful. When will we see this?
May 2, 2025
The app is not too bad. But it would be great if the customer could enter their mobile number as well so we gould text back as a backup. Is this possible?
May 1, 2025
There should be a way to schedule hours for the chat, including the notification hours.
April 30, 2025
April 29, 2025
Really helpful for live chatting with customers in need of help. I've used this app for several years and always get chats that turn into sales. I think making contact super easy for customers really helps them trust our site.
April 29, 2025
April 28, 2025
It's great that you can search your messages now, that wasn't always the case and presented a major issue. One thing that is a bit confusing is that notifications sometimes go to my personal email and sometimes show up in the Shopify mail, it makes it difficult to find messages at times since searches don't bring up the email. It would also be great to have the possibility to have a link to all correspondence in the order itself, this would make it a lot quicker to access and avoid confusion.