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All reviews

Rating Breakdown

  • 5
    80% (4,267 ratings)
  • 4
    13% (665 ratings)
  • 3
    3% (164 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (139 ratings)

Reviews with Text

  • 63% (3,316)
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5 / 5 Share

Feb. 27, 2026

Store

GRILIAI.LT

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

No issues, very great app that is free with unparallel connection with Shopify. Highly recommended!

Store

IDJ Ankara

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Store

GKG Canada

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Store

GEEK THCX

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Store

EV Buddy

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Store

Online Electrical

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 26, 2026

Store

AIRLOOK

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Store

urbancloth me

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Store

Defaria Flooring

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Superbe Well

Store

Gueshop

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Store

The Gant Collective

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

I would love it if Shopify Inbox could also handle my email channel from customers, not just the live chats, because I currently use a separate system.

Store

MegaMac

Using app

Over 1 year

Total reviews

6

Average rating

3.7

5 / 5 Share

Feb. 24, 2026

Store

MMORE Cases

Using app

Over 4 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Store

EpicPatternWorks

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Easy to use. The Ai can be an interruption, would be good to be able to click a button to create an ai answer rather than auto fill all the time...

Store

Union Flag Company

Using app

6 months

Total reviews

3

Average rating

3.7

4 / 5 Share

Feb. 24, 2026

An easy app to use but I wish there was a silence option for out of hours questions

Store

Total Wellness

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 24, 2026

Bien

Store

Chakastore

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 24, 2026

Werkt goed . aangenaam om mee te werken .

Store

Fans Geek Store

Using app

About 1 month

Total reviews

5

Average rating

3.8

5 / 5 Share

Feb. 23, 2026

Store

Legend Longbows

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Greatly helps with responding to customer queries!

Store

MASERATI MODS

Using app

Over 1 year

Total reviews

2

Average rating

5.0