Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.6
Feedback
5,462
Reviews
Chart
#135
Shopify

All reviews

1 / 5 Share
June 9, 2026

I had access to chats/ inbox but for a long time now i have not been able to access this shopify in box aka chats, I was told to reach out to tech support yet are unable to find any tech support links to help resolve these issues. fortunately i am not the only one at my company and others still have access but I do not. I can log in to shopify in box in on of my stores but when I click on a chat it errors out and then the other store i will not allow me access at all so I have to log in through my first store then try to click over to it. only for it to error out.

Store Using app Total reviews Average rating
MRCOOL DIRECT Almost 3 years 6 4.3
Developer Reply

Thanks for the detail. A chat that errors on click, plus one store you can't open at all while colleagues can, usually points to something account- or permission-specific. Two things that help: ask your store owner to confirm your staff permissions on the affected store (since teammates still have access), and reach our support team directly at help.shopify.com/support to look into the errors on your account. Trying a different browser or incognito can also rule out a cached session.

5 / 5 Share
June 9, 2026

Store Using app Total reviews Average rating
Mysteek Naturals Over 4 years 2 5.0
5 / 5 Share
June 9, 2026

really help with replying message

Store Using app Total reviews Average rating
Gloow Lady 5 months 2 5.0
5 / 5 Share
June 9, 2026

Store Using app Total reviews Average rating
reefloat About 4 years 9 4.6
5 / 5 Share
June 9, 2026

leicht zu bedienen, super übersichtlich. Tolle Überischt über die Kundeninfos

Store Using app Total reviews Average rating
Stahlsein Over 1 year 1 5.0
5 / 5 Share
June 7, 2026

Store Using app Total reviews Average rating
5 / 5 Share
June 7, 2026

Muy buena experiencia, muy rápido y eficiente! gracias

Store Using app Total reviews Average rating
vaqueraspain 2 months 6 5.0
5 / 5 Share
June 6, 2026

Acabei de fazer o teste e funcionou, muito bom, excelente essa ferramenta

Store Using app Total reviews Average rating
Click da Economia 22 days 1 5.0
5 / 5 Share
June 6, 2026

Store Using app Total reviews Average rating
5 / 5 Share
June 6, 2026

Nice to see that there is traffic to my shop as I haven't had many sales apart from one. Reading messages from potential customers is incouraging, it also gives me hope that one day I will look back and think about these messages that gave me courage to keep fighting for success.

Store Using app Total reviews Average rating
Sew Carly x 2 months 4 4.5
5 / 5 Share
June 6, 2026

Store Using app Total reviews Average rating
Sugar Sweet Kitchen 6 months 7 4.4
5 / 5 Share
June 6, 2026

Store Using app Total reviews Average rating
Thermasphère 5 months 1 5.0
5 / 5 Share
June 4, 2026

Store Using app Total reviews Average rating
New York Toy Collective 3 months 3 3.7
5 / 5 Share
June 3, 2026

Très facile à utiliser

Store Using app Total reviews Average rating
Fematshop 4 months 2 5.0
5 / 5 Share
June 3, 2026

sehr intuitiv - sehr angenehm - die anzeige von welcher seite - die anzeige des Warenkorbinhalts haben für die Kommunikation ein bombenmehrwert. Dies alles ist in den meisten chatbots nicht möglich.

Store Using app Total reviews Average rating
Badheizkoerper About 2 years 3 5.0
5 / 5 Share
June 3, 2026

definitely download this app, works perfect

Store Using app Total reviews Average rating
Grey Soul™ Coffee Roasters About 5 years 1 5.0
5 / 5 Share
June 3, 2026

Works amazing, very fast

Store Using app Total reviews Average rating
Shattered Elegance Art 7 days 2 5.0
5 / 5 Share
June 2, 2026

Great app with simple and effective integration

Store Using app Total reviews Average rating
Cyclinic About 2 years 1 5.0
1 / 5 Share
June 2, 2026

underdeveloped

Store Using app Total reviews Average rating
Barreletics About 1 year 5 4.2
Developer Reply

Hi there and thank you for taking the time to review this app. If you have any specific concerns you'd like to share with us, please do feel free to reach out to our Retail support team via help.shopify.com, at any time. We can address those issues and troubleshoot as needed.

1 / 5 Share
June 2, 2026

Store Using app Total reviews Average rating
itel Ghana 14 days 1 1.0
Developer Reply

Hi there and thank you for taking the time to review this app. If you have any specific concerns you'd like to share with us, please do feel free to reach out to our Retail support team via help.shopify.com, at any time. We can address those issues and troubleshoot as needed.

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