Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,304
chart
#273
All reviews
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Feb. 11, 2025
We like the opportunities that this app provides, but it should allow us to reach out to our visitors. It would be more proactive if we can be assistive, rather than wait for someone to reach out to us. People often don't ask questions. Also could benefit to vet and stop spam. We get a lot of unwanted sales pitches.
Feb. 10, 2025
Feb. 10, 2025
Très intuitif et très pratique pour les clients qui veulent avoir une réponse rapide plutôt que de passer par un mail. Cependant certains pensent que c'est une IA et se déchainent un peu sur la messagerie .. N'y aurait-il pas possibilité d'avoir une bannière pour leur expliquer quand ils arrivent sur la messagerie ? Sinon application au top je compte bien la garder !
Feb. 9, 2025
Think the inbox is great, keeps everything organised and notifications come through to website/email easily. I have found setting up laptop notifications a little more tricky.
Feb. 9, 2025
I have no idea how people use this application on desktop. The application has had bugs since the last update last year. The Inbox app just times out and continues loading for 20 to 30 minutes. It is unusable through the Shopify desktop admin.
Feb. 8, 2025
Feb. 8, 2025
Feb. 7, 2025
Feb. 7, 2025
Better. Integrated. More efficient than competitor and believe it or not it's Free ! I would definitely pay for Inbox otherwise.
Feb. 6, 2025
Feb. 6, 2025
Feb. 6, 2025
This is one of the best customer messaging systems. It keeps the previous conversation records, which makes it easy to communicate with the customer. The only thing is that you can not send PDF files or Excel invoices.
Feb. 6, 2025
KLanten apprecieren het directe contact en voor de klantendienst is het een snellere manier ( i vgl met mail) om inzicht te hebben in wie de klant is. We zouden de chat graag kunnen starten vanuit een order in Shopify. Bv wanneer een levering vertraging heeft of een product niet in voorraad is willen we via de chat in contact komen met de klant. Komt dat nog ?