Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,303
chart
#270
All reviews
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Jan. 8, 2026
It's great, I am able to always answer questions quickly for prospective customers. Gives me access to all relevant data about the customers too. Good job, shopify!
Oct. 15, 2024
Easy to use both for us and the customers, and responses are quick. Automated responses work wonders if one knows how to set them up properly. Also showcases the chat on the customer's activity log. Looking for more innovations ahead! Cheers!
Oct. 15, 2024
It's wonderful! I have a long way to go to get my business really successful but Shopify is clear and understandable for this 70 year old lady. The Inbox works well
Oct. 14, 2024
So far, it's been pretty good. It has led to a couple of orders and makes it easy to respond to customers from anywhere. I'm going to start trying some of the automated responses soon.
Dec. 28, 2024
Works well, other than the iOS app constantly has a "1" notification even if there are no new messages.
Oct. 10, 2024
Oct. 9, 2024
All good, we have been using this app on J30.co.uk for about a month and works well