JetPrint: Print On Demand
Create and Sell High-Margin Products with Print On Demand
Rating
4.0
feedback
406
chart
#1,036
All reviews
Rating Breakdown
Review RSS Feed
Sept. 19, 2023
In particular, I am uploading the AOP Hoodie...using your downloaded template but every time I go to upload the file is too large. Very frustrating.
Hello, Thank you for reaching out and for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced while trying to upload your AOP hoodie using our template. Rest assured, we have swiftly resolved the issue regarding file size limits to ensure a smoother experience for all our users moving forward. We are always open to hearing from you, whether it's to report challenges or offer suggestions for further improvements. Your voice matters to us, and we're here to listen. Thanks.
Sept. 15, 2023
L love this printing service. What I will suggest as improvement is the editing interface, could it be made more user friendly? Can you make a design be editable after it has been published?
Sept. 4, 2023
Wäre schön wenn ich wieder in meine App käme .Sehr schlecht und schädlich für das Geschäft
Hey there, We're sorry for any inconvenience or frustration caused by recent changes to our app. We recognize the importance of optimizing our applications to better serve our customers. Our aim is to simplify the process and remove any unnecessary steps, ultimately improving your JetPrint experience. To assist you further, we've created tutorials offering step-by-step guidance on using our updated app. These resources are tailored to help you navigate any changes seamlessly. If you encounter any difficulties or have questions along the way, our dedicated customer service team is available to assist you. Please don't hesitate to reach out, and we'll gladly support you throughout the process. Thanks.
Aug. 24, 2023
güzel begendim ürün çeşitleri ve modellemeleri oldukça iyi böyle işlerin artmasını temenni ediyorum gayet hoş
April 7, 2024
Great variety of product but POD designing is difficult instead just separate slots for each placement, all of the placement are in one layout. And it’s troubling to go back and edit the placements. Actually I can’t do it. This limits my ability to copy my template and make duplicates as variants. I really like Jet prints products but the ability to design is very low compare to the other POD companies I use.
Hey there, We apologize for any frustration you encountered while using our app. We're pleased to announce that we upgraded the mockup generator in January 2024. We hope this upgrade addresses some of the questions you had regarding product design capabilities. However, we understand there may still be areas for improvement, and we're dedicated to continuously enhancing our features to better serve our users. If you have any specific questions or suggestions for additional features, please don't hesitate to contact our customer service team. Once again, we apologize for any inconvenience and appreciate your ongoing support and feedback.
July 3, 2023
The app's functionality was decent, but when I went to make an order directly through my website, no orders would process with their items in the cart. Every other order made with merch from a different app was working fine. Something for them to look into. Also, their item variety is a bit limited. I wish they had bucket hats, and perhaps a few more shorts options (male and female workout shorts, for example)
June 1, 2023
new to the platform just learning everything as I go remain hopeful that this platform helps so far easy to navigate.
May 29, 2023
first of all the products are really nice at very affordable prices but im going to give them 4 stars cause they design menu has less features we need more as designer so please work on that
May 28, 2023
Thus far, I have 6 products through Jetprint. 1/2 of them have had manufacturing issues. Either poor quality, item not as pictured or described, or just plain made wrong.
Hey there, We understand that you've experienced differences in quality, deviations from the item as described, or even incorrect production. We apologize for any inconvenience caused to you. It's worth noting that as soon as we discovered such an issue, we took immediate action and reprinted the affected order for you. Even though the refund period has expired, if you still have objections to the quality or any aspect of your order, we're more than willing to open the refund process for you to reapply. We tried to contact you last week to discuss this matter further, but unfortunately, we haven't heard back from you yet. If you have any further questions or concerns, please feel free to contact our customer service team. We're here to assist you to the best of our ability. Thanks.
May 17, 2023
I want to like this app but it will not work. It just kicks me back out to the app section of the Shopify app. I did manage to access it in my browser only to face more disappointment. Overall, it's the eternal upload speed, unintuitive UI and super basic design tools that make this a 2 star app. It is a pity too cause It seems like they have a great selection of products. I hate that I hate it.
Hey there, We're sorry for the disappointing experience you had with our app. Our technical team has identified and resolved a bug that was causing the app to unexpectedly exit the Shopify app section. Furthermore, we've made optimizations to boost upload speeds and enhanced the user interface for a smoother experience. We understand your frustration and truly appreciate your patience and understanding. Please feel free to give our app another try. We're confident you'll see significant improvements, and we're here to assist you at every stage.
May 14, 2023
I can only give 2 stars for now, because I have not been able to try the app in my store yet. Before I can try to give the app a try, I am getting pop-ups telling me to rate, without getting the chance to try the app. I will give a better honest rating when I am able to utilize the app, and see if it is as good as it claims to be. Please allow rating editing so that I may update my rating after trying the app in store.
Hey there, We apologize for the inconvenience caused by the pop-up message you encountered. It was not our intention to disrupt your experience with our app. We have taken measures to rectify the issue and improve your overall experience with our app. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. Thank you for your understanding, and we are committed to delivering better service to you in the future.
May 11, 2023
great app and great produkts and you can really design nice things, for starters is it a really good app
May 9, 2023
The app works great and integrates with Shopify. The only thing annoying is the pop up asking you to rate the product. You can click it off, but I'm hoping it goes away permanently now that I'm leaving a review. Fingers crossed....
May 8, 2023
I love Jetprint! It's the best print on demand app I've ever used. It has so many products to choose from, and the quality is amazing. The app is easy to use and integrates well with my online store. I can create and sell my own designs in minutes. Jetprint is fast, reliable, and affordable. I highly recommend it to anyone who wants to start or grow their own online business.
May 3, 2023
I have only been using JetPrint a very short time, & ordered 2 prototypes from them, a mini backpack & a wallet, with one of our custom designs. I must admit, they arrived much sooner than I thought they would, & we were all very impressed with the quality of the items & the printing. Our only complaint is we wish they had more options for white labeling & packaging, but otherwise, we are thrilled.
May 2, 2023
I recently discovered this incredible app and its fantastic collection! The variety and quality of the products exceeded my expectations, truly going above and beyond. The best part about Jetprint is its seamless integration with your store categories, allowing your designs to be published directly after completion.
April 29, 2023
Just started using this hoping it would be perfect for my customers as the quality of shoe is better. The problem I see is the lack of ability to make the shoes in the timeline they have posted on their website, along with lack of response when reaching out with issues. I've only made two orders with this company. 1st one took so long to get to me, another vendor I found and tried produced the boots and had them to me two days faster than this order that was placed DAYS before. 2nd order I am trying to cancel and get refunded for as it has been in "production" for 9 full days after order was placed and paid for. If your customers are okay with no updates and long wait times then sure, waste time here. But if not, I don't recommend. The customer experience will be bad. I can't wait to delete this app after I finish this process of trying to get refunded.
Hello, We apologize for any inconvenience caused by the recent delays in our service, and we're sorry to hear about your experience. We understand how frustrating it can be to experience production delays. If your order is taking longer than expected, please don't hesitate to reach out to our customer service team. They can assist you in requesting expedited shipping at no extra charge, ensuring you receive your order promptly. In response to your feedback about responsiveness, we have taken immediate steps to address this issue. We've expanded our customer service team to ensure all inquiries are handled promptly. You can expect timely updates and assistance throughout the ordering process. Your satisfaction is our priority, and we're committed to earning back your trust and confidence in our services. If you have any further concerns or questions, please don't hesitate to contact us. Thank you.
April 27, 2023
Absolutely fantastic app, Fantastic collection of watches, above & beyond when it comes products. The best thing about Jetprint when you finish your designs it publishes your designs straight in your store categories which saves so much time. Absolutely superb,