JetPrint: Print On Demand for Shopify

JetPrint: Print On Demand

Create and Sell High-Margin Products with Print On Demand
Rating
3.2
Feedback
109
Reviews
Chart
#1,185
Shopify

All reviews

5 / 5 Share
April 8, 2021

This is a great app. It is very user-friendly and very logically set up. I do wish the online shoe template were larger, and thus easier to see.

Store Using app Total reviews Average rating
Danny Gordon Art 28 days 15 4.9
4 / 5 Share
July 25, 2021

I like to create complex designs. It is a pretty decent app to use, yet everyone does not have or use photo shop to download templates. The mockups are beautiful!! Yet, what I feel that needs to be added for more designing preciseness are gridlines, zoom in features, copy & paste image and or duplicate image. It will enhance the ease of creativity & complex designing and will save some time. I have ordered test products and the quality print & material (fabric) is very good. I will continue to order and test from Jet Print, as I do have great interest in their products.

Store Using app Total reviews Average rating
DHY-NÉZ About 1 year 1 4.0
1 / 5 Share
March 10, 2021

Unfortunately I did Not test the ordering before making products available to my customers ( and I really should have read the reviews). It has been 9 days since ordering and have not gotten an update. The phone number to contact them does work so I’ve now tried emailing for an update...so far very disappointed. Will likely be removing products and app.

Store Using app Total reviews Average rating
Imagery Matters 17 days 2 3.0
Developer Reply

Hello there, this is JetPrint's support team lead, first, we truly apologize for the inconvenience brought to you on the following up for your orders. We've been busy processing new printing technology, products launching and parcel exporting these days. The average production time is 3-5 working days(depending on the quantity of the order products, and the average shipping time for Standard Delivery is about 14-20 working days, and 5-9 working days for Express Delivery. For US districts, our Standard Delivery may cost shorter in 10-15 working days and Express Delivery in only 3-7 working days, even Faster! (depending on the districts). Normally your parcel should have been shipped out to our delivery company already and awaiting to exported at customs now, please kindly send me your order number by email to [email protected], we'll check for you right now and get back to you with the latest info today, and also promise a faster response in the followed business cooperation. Truly apologize for our oversight again.

5 / 5 Share
Jan. 31, 2021

Professional Team and great new interface work/app....... Really awesome ! and quick shipping time.

Store Using app Total reviews Average rating
Rachdingue Almost 2 years 1 5.0
5 / 5 Share
July 24, 2024

I am totally happy with this app. They offer products that I can customize and use as my own brand. As I grow they offer excellent products that I can add to my store with new and trusted designs that my customers love. Thank you so much. There's one thing that I would like for them to offer with there custom shoes and that is including it with custom shoe boxes. If I could get my custom shoes with the shoe box that would be greatand I can send it dirrectly to my cusomters and not have to send it to me first then to my customers. Having the shoes inside the shoe box and being able to ship it that way would help me greatly.

Store Using app Total reviews Average rating
My Fit Watch Over 3 years 4 5.0
5 / 5 Share
Dec. 13, 2020

It's not "if things will go wrong, it's when". In those times, support is the most important thing and JetPrint has support that keeps you warm and fuzzy inside.

Store Using app Total reviews Average rating
VI BOSS 11 months 2 5.0
1 / 5 Share
Dec. 13, 2020

Honestly, we gave it a try, they shipped out 1 product and my customer got it dirty... and with ink and stains. They offered a refund, but never heard from them again...

Store Using app Total reviews Average rating
Speedwolfs™ 6 months 1 1.0
Developer Reply

We are very sorry for the inconvenience caused by our delay. Due to the surge in orders before Christmas, the financial department’s processing of orders requiring refunds was a little slower than usual. We have already made the refund, it'll appear on your account in 1-3 days at most. We promise will pay more attention to rapid response and demand processing in the following services.

5 / 5 Share
Nov. 21, 2020

Love this app so much, still got a lot room to upgrade. Looking forward for more product inside and hope they may add on save design feature in future ;)

Store Using app Total reviews Average rating
Sugar Seoul 3 days 4 5.0
5 / 5 Share
Oct. 26, 2020

I used JetPrint to design several watches for a lifestyle brand I created as part of the Shopify platform. Everyone loves the products and I look forward to working with them on additional projects soon. Quick turnaround and great customer service. All you can ask for in a business partner. www.deltaixlife.com

Store Using app Total reviews Average rating
Delta IX Life About 1 month 1 5.0
5 / 5 Share
Oct. 1, 2020

I am loving the shoe options and the ease to make products so far! Just had my first order with them, so I can't wait to see their fulfillment and quality of products.

Store Using app Total reviews Average rating
Chocolate Ancestor 1 day 2 5.0
5 / 5 Share
Sept. 5, 2020

I used the older version of this app. When the new one deployed, I placed an order and was caught in the middle of both apps receiving a double charge for the item. Used the chat on the app and received quick responses and a refund for the double charge. Excellent customer service and support. The new is full of new design mockups that look wonderful and their design tool is so easy to use. Would recommend to anyone with or without much design experience. Great job JetPrint.

Store Using app Total reviews Average rating
Swishgoods 2 months 1 5.0
4 / 5 Share
May 26, 2020

The app is very user friendly with seamless integration. I would recommend the app for anyone looking for customized products.

Store Using app Total reviews Average rating
les woo 11 days 1 4.0
5 / 5 Share
May 21, 2020

This app is Amazing, user friendly and easy to use. Because of Jet Print I have my own logo on a customized watch!

Store Using app Total reviews Average rating
The Varnell Vault 21 minutes 1 5.0
1 / 5 Share
April 21, 2020

Be very careful with this app. After downloading and building my product, I was unable to view my dashboard and create a sample order. App is unresponsive on numerous occasions, and technical support is inadequate in providing assistance. Several times, I didn't receive a response for over 3 hours. Technical support agent completely ignored my symptoms and provided answers to a problem, I wasn't even having.

Store Using app Total reviews Average rating
ASSORTMENT GALLERY 6 months 2 3.0
Developer Reply

Hey there, Thank you very much for taking the time to review our app. We sincerely apologize for the inconvenience you experienced with our product. Rest assured, the issues you encountered have been addressed, and we have implemented fixes to ensure smoother functionality, especially regarding the dashboard and sample order creation. We are deeply sorry for the delay in our response to your queries. We understand the frustration this may have caused and have taken steps to improve our response times. In the new year, we've expanded our support team to ensure more prompt and effective assistance for our users. Your feedback is invaluable to us, and we appreciate your patience. If you have any further suggestions or encounter any other issues, please don't hesitate to reach out. Thanks.

5 / 5 Share
Feb. 13, 2020

This app makes designing so easy and the product is high quality. I enjoy the different style options.

Store Using app Total reviews Average rating
The Sassy Girl Brand 3 months 1 5.0
Developer Reply

Thank you for your kind review, we'll never stop doing our best to update better products and service to our clients, any question or further requests, please don't hesitate to contact us!

1 / 5 Share
Dec. 3, 2019

SCAM! I used this app on multiple orders and not once has an order be delivered. They always come up with untraceable AWB's and I have receivced lots of customer complaints due to JETPRINT not delivering their items. I have lost money because I refunded all customers but never received my money back from JETPRINT. Stay away!! Most unprofessional company on Shopify

Store Using app Total reviews Average rating
Aviation Travel Shop Over 1 year 2 2.5
Developer Reply

Hello there, sorry for our oversight, the order was returned by FedEx first and changed to DHL official before, and the parcel has been successfully delivered to your customer on Nov. 27th, the detailed tracking info has been sent to your mailbox, please have a check. We're really sorry about our oversight, and promise this misunderstanding won't happen again. Thank you

1 / 5 Share
Dec. 3, 2019

We have three problems with "Jetprint" so far: 1) The sample order we placed on 11/21 is still in production. 2) the TEST ORDER we placed using Shopify's TEST MODE on 11/27 was produced and shipped to our Non-Existent Customer. This after we contacted them to cancel this given that it was purchased while in TEST MODE. Meanwhile our sample, ordered a week before the Test Mode fiasco, is still "in production." 3) After not getting a response from them via email, we called the (415) 800-4813 phone number listed on their website and received neither answer nor option to leave a voicemail. This company has serious issues and should be removed from the Shopify platform.

Store Using app Total reviews Average rating
Silver Fox Luxury LLC 2 days 3 3.0
Developer Reply

Hello there, Sorry for the late reply and missing your call here. we've also replied to your mailbox about this one. The charge should be processed by our system automatially here, It's okay, we've got your requests, will arrange the refund for the test order ASAP, and check the status of your sample order immediately. Besides, we've sent a new email to you which contains the latest tracking info from DHL official, please have a check. We promise this misunderstanding won't happen again, will process the refund for you soon.

5 / 5 Share
Aug. 24, 2019

Awesome app! We use it for our watches. Thank you! The app runs well and the mock-ups look really good.

Store Using app Total reviews Average rating
ENE TRENDS 2 months 14 4.9
Developer Reply

Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business.

5 / 5 Share
Aug. 4, 2019

With unique products and intuitive interface make this an interesting addition to our brand's arsenal.

Store Using app Total reviews Average rating
captivated 34 minutes 3 5.0
5 / 5 Share
Jan. 26, 2019

I never imagined I would be able to design my own tartan watches! So far I'm impressed... can't wait to see my first sample watch... the design interface was really straightforward to use... After my order arrives I'll further review... The Tartan Artisan ®, Scotland. So far thumbs up! :)

Store Using app Total reviews Average rating
Previous Page 5 of 6 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.