JetPrint: Print On Demand
Create and Sell High-Margin Products with Print On Demand
Rating
3.8
feedback
93
chart
#1,940
All reviews
Oct. 2, 2021
I'm now sick of being asked for a review every time I design a product. Fix This now. This app has absolutely some of the most beautiful mockups I have seen. The products are excellent. There are some small delays in the mockup engine if you are loading large image sizes, but apart from that it seems brilliant.
Hello, Thank you very much for your review. We're thrilled to hear that you find our mockups exceptional and our products excellent. We've taken note of your feedback regarding the review prompts, and we've already addressed this issue. Your insights are invaluable to us in improving our service. If you have any further suggestions or feedback, please don't hesitate to share.
July 12, 2021
The best Print on Demand App I have used so far. Amazing customer service, great options and good quality too. Glad I found JetPrint and excited to see their improvements in the future!
June 30, 2021
It took two weeks for Jetprint to tell me they ran out of the tote bag I ordered for my customer. Two weeks and nocontact. I have customers. I will update this review if they make it right very quickly.
Hello, Thank you very much for your review. We sincerely apologize for the inconvenience caused by our oversight in not promptly notifying you of the inventory issue regarding the tote bag you ordered. Rest assured, we have taken measures to rectify this situation by procuring a substantial amount of materials and ensuring ample inventory in our warehouse. Your feedback is invaluable to us, and we deeply appreciate your understanding. Should you have any further suggestions or concerns, please do not hesitate to reach out. Thank you.
June 17, 2021
This is my 2nd review and I will improve on the star rating once the customer service improves. I have sent a couple of requests through the App under support and have not had replies. Not good when trying to set up and sell the products and have questions
Really appreciate your important feedback and advice here my friend, my apologies for the previous unhappy experience and unusually slow response. For now, JetPrint POD Center has reorganized a better-dedicated customer service team to help with your questions and requests with faster response and trackable progress. We will continue to improve the website including functions and products, please kindly allow us a little more time to test it before the official launch, we'll inform you as soon as the optimization is completed.
June 11, 2021
I like this platform, it has a nice range of products and easy to navigate and create. I recommend this app for veveryone
June 3, 2021
great selection of products to choose from and work with . i just wish some products had a different layout to work with, or a system that can mirror the other side to make customizing some products easier . that way you know for sure either both sleeves on a shirt, hoodie, jacket, or shoe will look identical to one another . other than that i have no concerns or anything really to complain about . i will say being in the United States of America, products do take some time to get here, i don't know if that's because of COVID-19 or what, but that's not a big problem for me .
May 30, 2021
Jen and team are a delight to work with. She is extremely attentive and eager to meet and exceed your needs and expectations. Committed to, and vested in, the best possible execution of your order and the prioritizing of the unique and customer-specific deadlines. Great products, coupled by the best customer service, I now have the freedom to focus my attention elsewhere with the full assurances that I am best positioned, and fully supported by Jen and her team of solutions experts, to receive the highest level results and maximum quality potential—meeting and exceeding all of the highest standards of productivity and communication. Thank you Jen, and all of JetPrint…you certainly receive my complete endorsement with the strongest imaginable accolades.
May 28, 2021
muy buen producto. Asistencia rapida.un 10.Diseño en la aplicacion muy facil .Me gustaria que tuviera mas ropa para personalizar .Precios muy buenos
April 22, 2021
Just came across this app and loving the variety and pricing. I am going to have a lot of fun creating new and exciting items.
April 8, 2021
This is a great app. It is very user-friendly and very logically set up. I do wish the online shoe template were larger, and thus easier to see.
Jan. 31, 2021
Professional Team and great new interface work/app....... Really awesome ! and quick shipping time.
July 24, 2024
I am totally happy with this app. They offer products that I can customize and use as my own brand. As I grow they offer excellent products that I can add to my store with new and trusted designs that my customers love. Thank you so much. There's one thing that I would like for them to offer with there custom shoes and that is including it with custom shoe boxes. If I could get my custom shoes with the shoe box that would be greatand I can send it dirrectly to my cusomters and not have to send it to me first then to my customers. Having the shoes inside the shoe box and being able to ship it that way would help me greatly.
Jan. 17, 2021
Super happy with my first set of watches. They're beautifully impressive, arrived quickly - I wanted to see how they look in a hurry so used express, and customer service also top notch! Looking forward to more, thank you!
Dec. 13, 2020
It's not "if things will go wrong, it's when". In those times, support is the most important thing and JetPrint has support that keeps you warm and fuzzy inside.
Dec. 13, 2020
Honestly, we gave it a try, they shipped out 1 product and my customer got it dirty... and with ink and stains. They offered a refund, but never heard from them again...
We are very sorry for the inconvenience caused by our delay. Due to the surge in orders before Christmas, the financial department’s processing of orders requiring refunds was a little slower than usual. We have already made the refund, it'll appear on your account in 1-3 days at most. We promise will pay more attention to rapid response and demand processing in the following services.
Oct. 26, 2020
I used JetPrint to design several watches for a lifestyle brand I created as part of the Shopify platform. Everyone loves the products and I look forward to working with them on additional projects soon. Quick turnaround and great customer service. All you can ask for in a business partner. www.deltaixlife.com
Oct. 1, 2020
I am loving the shoe options and the ease to make products so far! Just had my first order with them, so I can't wait to see their fulfillment and quality of products.
Sept. 29, 2020
I absolutely love all of the templates that they have to offer. Very easy and simple to add my own style to their products.
Sept. 5, 2020
I used the older version of this app. When the new one deployed, I placed an order and was caught in the middle of both apps receiving a double charge for the item. Used the chat on the app and received quick responses and a refund for the double charge. Excellent customer service and support. The new is full of new design mockups that look wonderful and their design tool is so easy to use. Would recommend to anyone with or without much design experience. Great job JetPrint.