JetPrint: Print On Demand
Create and Sell High-Margin Products with Print On Demand
Rating
4.0
feedback
406
chart
#1,036
All reviews
Rating Breakdown
Review RSS Feed
April 19, 2023
Great catalog, especially the shoe and sneakers, however i am experiencing issues when trying to upload images , it tells me unable to upload due to "unstable connection". however on any other app I have no problems uploading the very same images. If this problem can be resolved then it will be the best app to use.
Hey there, Thank you very much for your review. We are deeply sorry for the problems you encountered while trying to upload images. The issue you reported has been promptly addressed and fixed by our technical team. You should now be able to upload images without any disruptions. If you encounter any further difficulties or have any questions, please don't hesitate to contact us. We're here to assist you in any way we can. Thank you for choosing JetPrint for your print-on-demand needs. We appreciate your patience and understanding. Thanks.
April 15, 2023
Great products, especially shoes, easy tool for custumize. Sometimes it's not easy redesign a product.
April 3, 2023
Great Selection of products, fast fulfillment, would recommend and will continue to keep using for my business
March 31, 2023
I love JET PRINT BECAUSE THEY ARE ABLE TO GO ABOVE AND BEYOND WITH THE PRODUCT SELECTION , DESIGNS AND EXCEPTIONAL QUALITY
March 14, 2023
love their large selection of products, just wish I was able to add more products to my store, the app keeps freezing when designing a product.
Hi, thank you very much for your affirmation of the product types on our website. At present, our technical department is trying to solve the problems you feedback. We're quite sure that in the near future, our website will bring you a better sales experience.
March 2, 2023
Their website is terrible to use on mobile. There is a lot of zooming in, zooming out, rotating the screen, and boxes to fill in that you can’t even see what information should go into the box. Let’s not even talk about shipping times. I removed their products from my store until they can get their shipping times down and their website to actually work.
March 1, 2023
Easy to use interface. The Jewellery section has some nice items. I just discovered this site today and I'm looking forward to using it more.
March 2, 2023
So far so good! functions great, is easy to use, designs look great in the mockups prices are decent and there is a really good variety of items to choose from including many styles of all-over-print shoes. Fast customer service for issues too! I really love that this app is free too since I am new to this it is helpful for getting started. Thank-you JetPrint!
Feb. 13, 2023
Very hard to use after you save your products you can't edit the design. The review minimun 100 character......Very bad app
Thank you for your feedback here my friend. Currently, uploaded design drawings cannot be modified directly, you can adjust the design and upload it to recreate a new product to replace the existing one. We've sorted out your question to our technical department, and they've already started to optimize this problem. Really sorry for the temporary inconvenience here, but it will surely be updated in the near future
Feb. 12, 2023
Lovely bag options to place premium prints and sell at a premium price. High quality drop shipping options.
Feb. 4, 2023
I absolutely love this app. It has made my online store so much better. I love how easy it is to use.
Jan. 31, 2023
The product choice is good, some mockups in the clothing don't look that good, I'm using other services but I am interested in the bags, shoes and watches, I'm impressed by the shipping times offering and the prices, but the design system is not very good lacking in one key feature I use in other POD services and that's the ability to use Patternize or pattern making, the color selection is a bit simple, everything else seems pretty good.. only thing keeping me from really embracing this is is a better designer system..
Thank you for your feedback here my friend. It's very kind of you to give us important feedback on designer system optimization. We've sorted out your question to our technical department already, we're updating our coding and UI page for better and easier operation in 2023, I'm sorry for the temporary inconvenience here, but the mockup page and the entire experience will surely be better in the following months.
Jan. 25, 2023
It's been about 3 weeks, and so far my experience has been really bad. I signed up and placed an order, and paid for it. Since then I can't log back into my account to view my orders or dashboard, it keeps forcing me to verify my account, over and over again. I haven't received any receipt email for my order either. No one in customer service has returned my emails. Maybe it's because this problem has now overlapped with Chinese New Year? Hopefully, they come back and can resolve these issues.
Hey there, We apologize for any inconvenience you have experienced. Our investigation reveals that on January 25, 2023, we were in the Chinese New Year period. During this holiday season, our operations, including customer service support, were suspended for 15 days. Unfortunately, this overlap may have affected our ability to address your concerns promptly. Typically, we post holiday notices in the app one month in advance and send emails to inform customers of upcoming holidays. However, it seems there was an oversight on our part, and we take full responsibility for ensuring better communication. We understand your frustration and sincerely apologize for any inconvenience caused. We hope for your understanding and the chance to regain your trust. Please don't hesitate to reach out, and we'll be more than happy to assist you. Thank you.
Jan. 19, 2023
I love this site. Hands down. Best products and customizable creations that are trending. Thank you very much.
Jan. 24, 2023
I have yet to see their quality, as I am still making products, but slow CS response time (mid conversation the assistant dipped for more than 15 hours as of now) and literally asking to be reviewed EVERY time I move pages or try to work on a product disrupts work flow. On to what I have found so far, 3-6 week ship time for most items (Watches for example) means customers will be waiting a long time for the item. No assurance on if its shipped with your business information or theirs, also they ship the bill of lading/RO sheet/Whatever WITH the item with a different price on it than customers will be paying which will lead to issues as well. But I do like that they have things I have not seen elsewhere. It would be nice if they could do something about shipping times and the invoice issue. On the user side of things, the whole site looks like an Ali-express site that you get to modify which means that the products have long, similar names to each other because they are keyword stuffed instead of made for customers (us) to use best. You have to take down item numbers in order to find it again because the ability to clone a item and then edit the image in it is not possible from what I have seen. Edit: Even AFTER leaving this review it continues to barrage me with 'please rate us' things. If this keeps up, I will uninstall. Edit: 2 Weeks and STILL getting 'rate us' requests.
Hello my friend, my apologies for the previous unhappy experience and unusually slow response. For now, JetPrint POD Center has reorganized a better-dedicated customer service team to help you deal with the problem in time. Therefore, we really appreciate your important feedback and advice on the User Interface. We will continue to improve the website including functions and products, please kindly allow us a little more time to test it before the official launch, we'll inform you as soon as the optimization is completed.
Jan. 6, 2023
App works great. Design is easy and setting a product is even easier. Only hickup is that a product I wanted to use, I was unable to design! But all the others, no problem what so ever!
Jan. 1, 2023
The app is user friendly and takes a little time to get use to. It still has a lot of opportunities for improvement but overall works great and the quality is good.
Dec. 20, 2022
I gave it 2 stars because it keeps asking me to rate it. I've designed and imported 2 items and it won't let me do anything else. Customer service contacted me in a days time and said clear browser cache, so I did it again. I still can't design anything and taking down the 2 products I can't trust that My customers will receive these goods if I can't even edit them or design more. If the app had worked I'd give 4 stars before I receive my sample order.
Hello my friend, my apologies for the previous unhappy experience and unusually slow response. It's very kind of you to give us important feedback on designer system optimization. We've sorted out your question with our technical department already, and we're updating our coding and User Interface, and mockup generator for better and easier operation in 2023, I'm sorry for the temporary inconvenience here. The mockup page and the entire experience will surely be better in the following months.
Dec. 1, 2022
Where is the customer support? After receiving samples I was happy with, my first customer order was badly misprinted - the entire design was misaligned. I have been in touch via email and still have not had a response. I tried the "chat" on the site and got the response, "I am not at work, love. I will check tmrrw." Pricing is great, but service and support is non-existent.
Hello my friend, my apologies for the previous unhappy experience and unusually slow response. After the version update, our User interface, and design function has been more optimized than before, and we have reorganized a better-dedicated customer service team to help you deal with the problem in time. Welcome to our website to customize your design again, we'll guarantee a better experience and real-time assistance, and fast shipment for you. Please feel free to contact our support team, we can provide you with a free sample.
Nov. 24, 2022
We received a high quality product. The service was all right. It was produced and shipped within two weeks (which is fast, in my opinion). The design interface could be more user friendly, to clearly separate the right left and outside from the inside (especially for boots). But the current one is good to work with too.