Joy Loyalty Program & Rewards

Great support, highly recommend

Great app, simple and impeccable support! Thank you Hana for all your help!

I’ve been using this app for a while, and the experience has been fantastic. The app itself is intuitive, reliable, and really helps streamline my store operations. A special shoutout to Rosie — her support has been incredible! She’s always responsive, patient, and goes above and beyond to make sure everything works perfectly. Truly appreciated! Highly recommend both the app and the support team.

Hana was very helpful!

This is a great app, and the support team helped me quickly solve my issue. They responded very fast, almost like customer support is available 24/7, which is really impressive. Thank you for your help — I really appreciate it. Overall, a very good and useful app!

They provide a great service and are very prompt on their responses. Sonny and Cody were very proactive in helping me resolve some technical issues, we recently switched over from Smile and we have ZERO regrets

great customer service.

hana muito boa atendente

Hana and Mark did such a great job so helpful and quick on the task, because of them I would recommend Joy: loyalty program to everyone. Great work!.

The customer support agent Audrey and the Product Specialist Nolan is extremely responsive and helpful, which makes the overall experience very smooth. The backend is also highly flexible, allowing us to customize various settings based on our needs. So far, the user experience has been great, and we’re quite satisfied with the performance. Would definitely recommend!

excellent app & customer service! Hana deserves a pay rise!

Hana was such a pleasure to work with. She helped us set up a really simple and seamless way for customers to redeem their points, and also took the time to troubleshoot a few specific settings on our site. Joy is a great app, really intuitive and flexible, and it has been a lovely addition to our store. Hana was super friendly, easy to chat to, and clearly knew all the technical details inside out. She explained everything in a way that made sense and got things sorted quickly. Really appreciate all her help, highly recommend!

Great exp with help from Hana.

The support is prompt and easy to navigate. Alyssa and Hana are helpful and on time

Thank you so much for Hana

I had a really great experience using the Joy: Loyalty Program app. The features are very useful and easy to set up, making it simple to manage loyalty programs for clients. The customization options are flexible and work perfectly with different store needs. A special thanks to Hana for the amazing support — very quick, helpful, and always kind in guiding through every step. The support team truly makes the whole experience smooth and stress-free. Highly recommend this app to anyone looking to build a strong loyalty program. It’s reliable, user-friendly, and backed by excellent support!

Esperienza davvero positiva con l'assistenza clienti, Hana, Sonny e Jane sono stati gentili e disponibili ad aiutarmi a comprendere il giusto funzionamento dell'app!

I had to be transferred to a second agent as the first person wasn't as helpful, but Hana took over and helped me with my issue I was having.

Very helpful thank you Hana

I had an amazing experience with the Joy Loyalty app, but what really made the difference was the support especially Hana. From helping me understand the referral flow, to guiding me through testing in sandbox mode, fixing issues with discount codes, checking integrations with Mailchimp, and even assisting with custom CSS to clean up the widget she went way above and beyond. What I really appreciated is that she didn’t just give generic answers. She actually understood what I was trying to build (referral-only setup, French market, clean UX) and helped me execute it properly step by step. Fast responses, very patient, super clear explanations, and genuinely proactive support. Hana, you are amazing thank you again for all the help