Joy Rewards & Loyalty Program
Shopify Loyalty App & Rewards, Loyalty Program & Referrals
Rating
4.9
feedback
1,811
chart
#604
All reviews
Rating Breakdown
Sept. 13, 2024
Excellent & quick service from Tiana!
Thank you for your kind review! We're thrilled to hear that Tiana provided you with excellent and quick service. If you need any further assistance, feel free to reach out—our team is always here to help!
Sept. 13, 2024
Have not started using the app yet as we're still customising it. We have some usual requests and the team, in particular Kevin, have been outstanding in accommodating our requests so far! Can wait to get started. Thanks team :)
Thank you so much for your feedback! We’re excited that you’re customizing the app and thrilled to hear that Kevin and the team have been outstanding in accommodating your requests. We can’t wait for you to get started and see the full benefits of the app. If you need any further assistance, we’re here to help every step of the way!
Sept. 12, 2024
Pretty easy to setup, especially if you have some familiarity with code. Didn't love the design of the loyalty page out of the box, but again, I was able to customize it exactly as I needed ('cause I know Liquid, HTML, CSS, etc.) What you get in the free tier is pretty substantial. Definitely enough to get you up and running with rewards. We'll be upgrading to the second tier account type soon. Their support team is quick and great.
Thank you for the detailed feedback! We’re glad to hear that the setup was straightforward for you and that you were able to customize the loyalty page to fit your needs with your coding skills. It’s great to know that the free tier provided substantial features and that you’re planning to upgrade to the second tier. We’re also thrilled that you’ve had a positive experience with our support team. If you need any further assistance or have questions about the upgrade, don’t hesitate to reach out. We’re here to help!
Sept. 12, 2024
Audery
Thank you for your positive feedback! We're glad to hear that Audrey provided excellent support and that the transition from your previous rewards app was smooth. If you need any more assistance or have further questions, please feel free to reach out. We're here to help!
Sept. 12, 2024
William did a great job fixing an error that was giving me trouble. Their customer support is very quick. Moving from a different reward app was easy.
Thank you for your positive feedback! We're glad to hear that William was able to resolve the error and that you found our customer support to be quick and efficient. It’s great to know that the transition from your previous rewards app was smooth. If you need any more assistance or have further questions, we're here to help!
Sept. 12, 2024
It's a great app with a fantastic customer service. Tiana was a wonderful help. I recommend.
Thank you for your wonderful review! We’re thrilled to hear that you think our app is great and that Tiana was able to provide fantastic assistance. We truly appreciate your recommendation. If you need any further help, please don’t hesitate to reach out.
Sept. 11, 2024
Audrey has been amazing with her customer service. We have been using this app for over a year and have no issues.
Thank you for your kind review! We're delighted to hear that Audrey provided amazing customer service and that you've been enjoying the app for over a year with no issues. Your continued support means a lot to us. If you ever need anything, we’re always here to help!
Sept. 11, 2024
Great and fast support from Lydia. Had a question about some customization and she helped me instantly.
Thank you for your kind words! We're thrilled to hear that Lydia was able to assist you quickly with your customization. If you have any more questions or need further help, don't hesitate to reach out! 😊
Sept. 11, 2024
Thank you for change my points! Thank you Lydia and Raymond
Thank you for your feedback! We're glad to hear that Lydia and Raymond were able to assist you with your points change. 😊 If you need any further help, feel free to reach out!
Sept. 11, 2024
Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!
Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app easy to set up and use. It's wonderful to know that our customer service team, especially Lydia, was able to assist you and resolve the issues on your website. We truly appreciate your recommendation and look forward to supporting you further! 😊
Sept. 10, 2024
Thank You "Hana" For Your Valuable Support. It Was Really Easy To Set Up Things. Thanks A Lot.
Thank you for your wonderful feedback! We’re thrilled to hear that Hana made the setup process easy for you. If you have any more questions or need further assistance, feel free to reach out. We’re always here to help!
Sept. 10, 2024
Customer service agent Hana was very helpful when setting up my account
Thank you so much for your kind words! 😊 We're glad to hear that Hana was able to help you with setting up your account. Our team is always happy to assist, and we're here for you anytime you need further support!
Sept. 10, 2024
Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that Audrey was able to assist you quickly and effectively with your theme issue. Our team is always here to provide speedy and helpful support whenever you need it! If you have any more questions or need further assistance, don’t hesitate to reach out.
Sept. 9, 2024
Hana给予了我很多的帮助,而且特别有耐心哦
感谢您的五星好评!😊 我们很高兴听到Hana给您带来了如此棒的帮助,并且她的耐心得到了您的认可。我们的团队始终致力于为您提供最好的服务,随时为您解答问题! 如有任何需要,欢迎随时联系。谢谢您对我们的支持!
Sept. 8, 2024
Truly complete application and effective and fast assistance service. Thank you Tiana, Emily and Raymond!
hank you so much for your fantastic 5-star review! We're thrilled to hear that you found the application helpful and that our assistance was fast and effective. It was truly a team effort, and Tiana, Emily, and Raymond are all grateful for your kind words! We're here to support you anytime, and we look forward to continuing to help you succeed with our app.
Sept. 7, 2024
It's great, provides many options, thanks to Hana for helping me setup easily.
Thank you for the positive feedback! We're glad you're finding the app useful and that Hana was able to assist you with the setup. If you need any further help or have more questions, feel free to reach out. We're always here to support you!
Sept. 7, 2024
A big thank you to Jasmine and William from the Joy Loyalty Program! Right from the start, I was impressed by their professionalism. They were attentive, patiently understood my requests, and, most importantly, helped me accomplish everything I needed.
Thank you so much for your kind words! We're thrilled to hear that Jasmine and William provided the professionalism and support you needed. It's always our goal to ensure your experience is seamless and that you get the most out of the Joy Loyalty Program. If you need any further assistance, don’t hesitate to reach out. We're here to help!
Sept. 6, 2024
I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.
Thank you for sharing your experience! We're delighted to hear that Lydia was able to assist you with implementing the features you needed. It's great to know that her patience and support made a positive impact, and we're glad you're happy with the outcome. If you need any further help or have more questions, don't hesitate to reach out. We're always here to assist!
Sept. 6, 2024
Truly professional and friendly support. I was lucky enough to be assisted by Audrey, who was truly professional.
Thank you for sharing your feedback! We're thrilled to hear that you had such a positive experience with Audrey. Her professionalism and friendly support truly make a difference, and we're glad she was able to assist you. If you need any further help, feel free to reach out at any time. We're here to support you!
Sept. 6, 2024
Kevin's service is great, solved my problem, this plugin is very easy to use
Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use! If you have any other questions or need assistance, don't hesitate to reach out. We're here to help! Best regards,