All reviews

Rating Breakdown

  • 5
    95% (1,593 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 97% (1,633)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2026

J'utilise cet outil depuis peu et je suis déjà conquis ! L'expérience est excellente, mais mention spéciale pour le support : Hana est tout simplement impeccable. Elle est rapide, très gentille et d'une efficacité rare. Je recommande sans hésiter !

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

The Joy Loyalty Program is fantastic! It’s easy to use and has already boosted our customer engagement. A special shout-out to Alyssa for her incredible support. She patiently answered all my questions and helped me set up our rewards perfectly. Her quick and friendly assistance made the whole process effortless. Highly recommend Joy, especially for their outstanding team!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Als Anwender der kostenlosen Variante hatte ich soweit herausragende Erfahrung mit dem Kundendienst mit sehr schneller Reaktionszeit. Die Applikation bietet einen umfangreichen Baukasten für verschiedene Verdienst- und Einlösemöglichkeiten. Sehr empfehlenswert.

Store

ZENITA

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Customer service is always helpful and fast response when you need them. Great service!

Store

mana.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We are always happy to help, and it means a lot to hear that our support team is making a difference. We are here whenever you need us!

5 / 5 Share

Feb. 23, 2026

The best customer support is with AVADA. Very fast and attentive. The assistant, Hana, was always very patient and helped us install the widget and a block on the rewards page. Incredible! A wonderful experience.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this wonderful review! We are so glad Hana could assist you with the setup - she will be thrilled to hear this. We are always here to make sure your loyalty program runs smoothly!

5 / 5 Share

Feb. 23, 2026

Une application claire et efficace, prise en main immédiate. Le service client est exemplaire. Mention spéciale à Audrey pour sa disponibilité et sa réactivité remarquables !

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! Nous sommes ravis qu Audrey ait pu vous aider avec sa disponibilite et sa reactivite remarquables. Votre satisfaction est notre priorite et nous sommes toujours la si vous avez besoin de quoi que ce soit !

5 / 5 Share

Feb. 21, 2026

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! We are thrilled you are enjoying Joy. Do not hesitate to reach out if you ever need anything - our team is always here to help!

5 / 5 Share

Feb. 19, 2026

Excellent support and great assistance!

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We are so glad to hear you are having a great experience with our support team. We look forward to continuing to help you grow your loyalty program!

5 / 5 Share

Feb. 18, 2026

Customer Service is very patient, respectful and helpful.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Just started using this app and its been good so far. Sonny was so helpful. So responsive. He resolved all my issues. Just Superb.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Great customer service!! Audrey and Abby were amazing with helping get things configured and ready for launch!!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We will make sure to pass your compliments along to Audrey and Abby - they will be so happy to hear this! Wishing you a great launch ahead!

4 / 5 Share

Feb. 14, 2026

Great service by very responsive team. Hana responded very quickly to queries.

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the great feedback! We are glad Hana was able to respond quickly to your queries. If there is anything we can do to make your experience even better, please do not hesitate to reach out!

5 / 5 Share

Feb. 10, 2026

thank you HANA for assisting me ! ❤

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We will pass your thanks to Hana right away! We are so happy to have been able to help. Thank you for being part of the Joy community!

5 / 5 Share

Feb. 9, 2026

We've been using Joy for over a year now. It's user-friendly and easy to use + the helpdesk is always there in case you have a quick question or issue about customer points. Their rep Hana was very helpful and quick to answer my concern about overlapping buttons on our website :) Easy fix when you have the right type of help!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for being with us for over a year! We are so glad Hana could help sort out the button issue quickly. It is always our goal to make sure everything works perfectly for you. We appreciate your continued trust in Joy!

5 / 5 Share

Feb. 8, 2026

It's a wonderful loyalty program, especially for small businesses like us. Very easy to set up and navigate. Hana did a great job helping us out during the onboarding. She helped us set things up, which gave us a headstart! Thanks, Hana!

Store

Hishiro

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this lovely review! We are glad Joy has been a great fit for your business, and that Hana could give you a great headstart. We are always here to support you on your loyalty journey!

5 / 5 Share

Feb. 7, 2026

Easy to use, intuitive, and great customer service. Thank you for all your help Hana!!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We'll make sure Hana sees this — she'll be thrilled! We're always here whenever you need us!

5 / 5 Share

April 23, 2026

Hana from the Avada team helped us quickly, efficiently, and with great expertise in resolving our issue. Thank you, Hana, for your excellent support!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

JOY is by far the best loyalty program for Shopify! A big thanks to Hana and Ryan for helping me developing and customizing my program :-)

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! Our team works hard every day to make your experience as smooth as possible. We're always here whenever you need us!

5 / 5 Share

Feb. 3, 2026

J'adore ! Ils sont super réactifs !

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre Bewertung! Wir sind immer für Sie da, wenn Sie Unterstützung benötigen!

5 / 5 Share

Feb. 3, 2026

Service très réactif. Les problèmes sont résolus rapidement. Je recommande cette app ! Merci à Sonny

Store

Wayya

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! Votre satisfaction est notre priorité. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit !