Judge.me Product Reviews App

THIS IS NOT FREE! You have to pay to add your logo to emails or it will have a base template saying "add logo here" sent to your customers.

It didn't perform well and it does not have enough features like other review app does. It slows down the website. And I want a refund.

I am unable to write a review. Could you please help me on this. One more thing i have two shopify accounts.

There is so much unnecessary. Moreover, why do those who comment and ask questions have to be members of my site? I don't want my clients to be bothered about it. I did not like.

I don't know how this app ever got 5 stars. I'm thinking they're fake reviews! I keep getting hammered by spammers writing reviews not even closely related to our business! There's no way to block them either! Here's an example of one spammer that submits these to our website multiple times per day: Armanda Bella wrote a review about Love Spell Premium Scented Candle In 8oz Jar love spells My Dear friends online, My name is Amanda Bella And i live in USA, ohio, I have to give this miraculous testimony, which is so unbelievable until now. I had a problem with my Ex husband 2 years ago, which led to our break up. I was not myself again, I felt so empty inside me, my love and financial situation became worse, until a close friend of mine told me about a spell caster who helped her in the same problem too. His name is Doctor Jude. I emailed the spell caster and I told him my problem and i did what he asked of me, to cut the long story short. Before I knew what was happening, less than two days later my husband gave me a call and told me that he was coming back to me. I was so happy to have him back. The most interesting part of the story is that I am pregnant. Thanks to Doctor jude for saving my marriage and for also saving others' own too. Continue your good work, If you are interested to contact the great spell caster email address: virgolovespell @ gmail.com or contact him on whatsapp +. 2. 3. 4. 7. 0. 5. 1. 0. 5 . 2. 1. 5. 4 or his website; Virgolovespell.weebly.com If I could give negative stars, I would do exactly that!

Mustapa sucks, waited over 30minutes for him just to fuck up my store, dont trust him, he will do the same for you

Absolutely sub-par support! I have used this app for over a year now and everything worked fine until the Shopify policy change..now photos of the reviews are not loading on the mobile version. This in turn makes the site unappealing and unprofessional looking - not good for business! I sent in photos to support showing different devices (iPad, iPhone android tablet) having the same issue. I even cleared the cookies and cache and used different browsers, used a private browser. I even called my sister in a different STATE and she is experiencing the same issue when she goes to the site. Support did absolutely NOTHING but gaslight me saying that the images are loading on their end. Tell me how 7 different mobile devices have the SAME ISSUE? Instead of working on the problem on their end, all they did was try to prove me wrong! FIX YOUR APP!

very slow app and doesn't work properly all the time. Just to load settings, it's extremely slow. Overrated app

i cant even upload any photos for the review, all it does is load until the end of time, even my customers cant upload any photos, the customer support told me they dont know what to do and suggest using a different review platform

Their native email template editor is extremely outdated and frustrating. It was okay for 2010, maybe, but not nowadays. Emails look super basic, with no upsells, nothing. We wanted to use the Klaviyo integration, but they do not support languages, so you will redirect your French, German, etc., customers to write a review to the default store (English in our case). Amazing no one has taken care of this yet, considering how many reviews and downloads they have and how many years the app has been working. If you don't need much, the app has a free plan with the basics, but if you're serious about your customer experience, scaling, and so on, look elsewhere.

Please do not deduction of any amount in my account i requested to you because my billing cycling showing your charges please i requested to you

Judge.me used to be a reliable review app, but it has gone downhill. They no longer verify reviews from actual customers, even when proof of purchase is submitted. My customer base includes many senior citizens, and they expect verified reviews and follow-up emails. To many steps and frustation The customer representative stated they cant because someone can hack emails and your store. Which is totally a lame excuse Since the app is already integrated with orders, there’s no reason it shouldt be able to match reviews with purchases. What was once a convenient, trustworthy tool has become frustrating and unreliable for small businesses. If you’re looking for a dependable review system, I recommend exploring other apps.

Profound disappointment when I learned that Judge.me isn’t able to collect reviews for Print on Demand “custom” products. For whatever reason, their engineers aren’t able to figure out the “base product” upon which custom products get created in Print-On-Demand applications. Because the resulting “product” is transient, they won’t attempt to collect a review on the product. PROFOUND disappointment given the fact that others have raved about the app…. I guess those who advocate for the app don’t have customizable products. So for those who DO have customizable product, BEWARE! This is not the review platform for you (or me)

The email review form is not compatible with Outlook. So customers using Outlook as an email client on their computer will receive a broken Star rating form when they receive a review email. It's hard enough to get people to leave a product review; sending them a broken email is not going to help matters. Yes, there is text on the page "Trouble filling out the form? Directing the reader to "Write a review on the web" but again this is another hurdle the user has to jump to leave a review. I recommend choosing a different customer review app that directs the recipient to leave a review on a dedicated landing page, that way you avoid email client compatibility issues.

Many features seemed good, but then I discovered, and it's a massive, deal-breaking BUT...If a customer unsubscribes from receiving reviews request etc emails via judge.me from a PARTICULAR store, then they are unsubscribed from ALL stores. A person should be unsubscribing from receiving requests from a particular store only. If I knew this I would never have joined the paid plan. Surely this can be resolved?! Who in their right mind would pay for such a system...

4 years using the app and it has become our worst nightmare. The app is now riddled with bugs. Things do not work the way they should or just plain and simple do not work. Sending review requests do not send, so if you're wondering why your clients are not reviewing their purchases, this is probably it. The reviews now not being counted as valid, that's the cherry on top. Extremely disappointed with the app. Granted we're using the free version and this is exactly I won't waste money on the paid one. If the free is this catastrophic, the paid must be worse.

Full of bugs, the worst reviews app. A nightmare to configure and asking for money for the most basic stuff. The carusel its messed up. Cant edit/add photos. The text looks like in notepad

My account hasn't been working for months. I've contacted customer support for help and can't receive any help.

Terrible app. First: It uses Postmark for mail witch is not safe! Second: If you remove the app your backend will still be full off stuff from the app. It leaves a lot behind after deinstall. And there is no way to remove it! And I think the stuff left behind is slowing down my shop since. Dropped 5 points. VERY BAD!

The app has slowed down the store by solid 15 points. The customer service will tell you how great and site-speed-friendly their app is - well the tests tell it clearly - the app is slowing down the store by a lot, no matter how great they think their app is. My advice - do a pagespeed test before and after installing the app, and widgets, and you'll see it for yourself. Another thing - after uninstalling the app, they leave all their code on my website!!! I've uninstalled the app, and my speed score has still not fully recovered from before-installing and now I have to go through a bunch of code to delete whatever they've left. I would give them -5 stars, if I could. UPDATE: The judge me support has spammed me over the last week literally everywhere. On all my personal and business emails, on forums I'm on, - and telegram, which is based on my personal phone number. How they've managed to find it, I have no idea - but it is a huge invasion of privacy. I really wish there would be a rating below 0 in cases like this. Be careful about data protection when being involved with them, I only gave them my business email, so I have no idea how they've found me on other platforms...