Judge.me Product Reviews App
Collect unlimited product reviews, star ratings, testimonials
Rating
5.0
feedback
38,100
chart
#161
All reviews
July 7, 2020
1. Not working on Prestige Theme 2. WARNING! This app will not be removed after pressing the uninstall button. This shit stays in your code FOREVER until you remove LINE BY LINE !!!!
Hi, We can remove our code for you. Our head of support has called you and now reached out over email per your request. Looking forward to helping you soon.
May 6, 2020
تطلب الكثير من السموحات كما أنها لا تسمح بتعديل أي شيء كما ،ها مرتفعة الثمن مقارنة بغيرها من التطبيقات الأخرى
Hi, Founder and CEO of Judge.me here. Our head of support has tried calling you but couldn't reach you. Please check your email, we've reached out to assist you in any issue you are facing in your store. Hope to talk soon!
March 22, 2020
I used this APP to have reviews on my HTML5 Website. All my products show 0 units, even though my Shopify stock has units on all of them. Can't seem to get past this stage, so basically no way to integrate this widget. I guess the APP is good for Shopify stores, but not for pure integration. They do have an API, but it does not seem to work. The problem can also be on my side, even though I am quite used to integrating APIs of payment gateways, invoice softwares, etc which are usually way more complex. This one is pretty simple, it just does not seem to work. Cheers
Hi, Founder and CEO of Judge.me here. As our head of support told you over the phone, if you're willing to re-install our app, we are happy to make this work for you.
Dec. 27, 2019
Worst app I ever used! Be informed that if you use this app, you won't be ever able to remove it from your webpage! It will break your codes, will break your webpage. Everything will be corrupt, and it's so terrible. Now I must create my webpage from 0 because this app breaks everything. I removed this app, but this app code stays everywhere on the page. If you try remove the code, things will be only worse!
Hi, There is no need to remove our app code yourself, our support team can remove our codes for you (and fix any theme issue you are facing) whenever you want, 24/7. Our head of support Leon has tried calling you and we will try a few more times at times suitable for your timezone. Please be in touch with out support at [email protected] or via online chat (via https://judge.me homepage) at any time, we will fix any issues currently happening in your theme. We'll get this fixed. Looking forward to speaking soon!
Dec. 12, 2019
TERRIBLE APP!!!! NEVER EVER USE THIS APP IF YOU HAVE VARIANTS!!! I added this app before black Friday to ask for more reviews as they send an email automatically and I wanted that feature. It's only when one of my customers told me he couldn't choose the variant he wanted that I found out it was making the choice of variants get bugs! After spending hours trying to find what was wrong, I found out that it was this f**** app that was making everything bug. I missed many many sells due to this problem! NEVER USE THIS APP if you have variants in your product!!! To reply to the reply. I didn't ask the support to help me as I found out that the app was responsible for the problem. Easy problem to solve when you remove all your apps one by one, so I was not really willing to give the support a chance to handle the problem I admit... But happy to show you what happened as I took picture and sent them to the testament them support as I thought the problem was coming from there. I checked on your app since I found on a forum that other website had the same issue with your app. But we can still discuss if course
Hi, Founder and CEO of Judge.me here. Our developers looked into what happened here and we can't see any bug on our side. Your shop uses Testament theme, which is an app Judge.me integrates with. Judge.me works with variants in every Shopify theme and certainly in the Testament theme, as we have many customers using this theme. Our support will be reaching out to discuss your theme issue(s) and solve them for you. Hope we can talk soon. Also, please reach out to our support 24/7 for any issues you are facing (even now that you no longer use Judge.me), as our technical support team can diagnose and fix issues very quickly.
Jan. 29, 2020
Very bad service. Did not answer my e-mail and charge me although I cancelled the subscription. Do not recommended this app AT ALL unless you want to be screwed over.
Nov. 9, 2019
Access Denied for Google Products Review Sheet , Contacted Support not resolved yet 9 days , No reply since 6 Days. Pathetic Support.
Hi, Founder and CEO of Judge.me here. Our support is looking into your complaint right now. Update: As promised we checked your issue and the size of your feed was too large for our server to process. We upgraded our servers and uploaded your feed to Amazon S3. It's all good now.
Oct. 10, 2019
After you delete the app, the code stays there and it messed up my site. I contacted support yet they still haven't answer yet. Garbage! I have not received any phone call from you guys, I did email you 24 hours before my review yet no one replied. This review is intended for Judge.me and not any other app. I had to hire someone clean the mess your app caused after I deleted it.
Hi, Founder and CEO of Judge.me here. We didn't see any email ticket of you or other means of communication. We tried calling you but voicemail. On your shop is currently Shopify Reviews, Rivyu and Stamped. Seems like you are testing review apps. Is it possible this app review was meant for a different app? Either way, please feel free to email us at [email protected] or start an online chat from our website and our support team is there for you 24/7. Hope to hear from you soon.
Aug. 26, 2019
I took this app off,because you must add another app,and even still,it won't,and it messes up you site,,then the guy sends me a e-mail,begging me to call him,this is a scam,his friends and family must be the ones leaving great reviews,Don't waste your time,find something else. Shopify is working hard to find guys like this,and get them off the platform... If your app is so good,why do you have to have to apps,and one of them my be a app that you have to buy.seems like you would only need one. It is not the customers fault,if they don't take much time with your app,I realized,that you want people to buy another app from you,it's called bait and switch ! You say you have 23,000 sites using your apps,but only 1232 reviews,how did that happen? This app,will only let let you be screwed over!
Hi, Founder and CEO of Judge.me here. It took you exactly 4 minutes of using Judge.me before uninstalling us and writing this app review, so let me clarify a few points here: 1) You don't need any other app to use Judge.me product reviews. We do have 2 other apps, one for importing AliExpress reviews and one for adding checkout comments, but again, those can be used standalone. 2) Our head of support Leon indeed follows up right away on any bad review. Rest assured we are not begging you for any communication on your part, it's just that there are no email tickets, no chats and no other means of communication from you to us before this app review. Hence Leon called but he tells me you hung up. 3) We don't mess up themes during installation. For most common themes we have fully automated installation, for edge cases and custom requests we have a 24/7 theme concierge. Unique in the business. We can fix any issue you have if you tell us what you are referring to. 4) We have over 23500 online shops actively using Judge.me. While I like to pretend I am a popular and friendly guy, those reviews are not from friends and family. Our app reviews are obviously real, as is the Shopify app store. 5) (Added after review update.) No, you do not need any paid plan to use any app. So you can import AliExpress reviews and show them for free, using Judge.me. Please just email or chat with us, much more effective than app reviews and replies as a means of communication. If you want us to solve any issue you are facing with our app, get in touch please, at any time and via any channel you like. Cheers.
Aug. 12, 2019
Deixou um código de programação no meio da page dos produtos! Já desinstalei, fiz de tudo e nada de sair!
July 12, 2019
Yep same here, 2 stores with two different accounts even though its paid service messed up our facebook page and our store in general!
March 30, 2019
I only installed the app and it brought my website to a crawl. I'm sure there must be some residual files leftover somewhere because it's still a little slower even after I uninstalled. Update: I was contacted to have the residual code removed from my website and "analyze" what went wrong. I gave them staff access to only remove the code and not analyze anything. I had to follow-up with them to be sure it was removed so I could remove staff access to my website. I was told it was done but I noticed my website was still lagging. I'm not an idiot so I did a search for the code and noticed that it is STILL there. BEWARE of the apps you install and "developers" you give access to your website.
May 27, 2020
I pay for this app every month and they won't add the verified badge to newly imported reviews. So now my site has some reviews that say verified and others that do not which does not look good at all. One star
Aug. 5, 2018
The app is very slow. If you have to manage several reviews I can not recommend this app. It totally annoying. I sit here for 3 hours just to VIEW 100 reviews in the app. DO NOT INSTALL THIS APP!!!
Oct. 10, 2017
stuped app doesn't allowed you to delet it and everythig needs payement even language changing go hustel somewhere else
Dec. 17, 2016
Adds a whopping ** 203kB ** javascript file to your page. Yes, 203kB, and that does not include the reviews. It's as if you included the full jQuery library 6 times. Even if your site has no reviews, it'll still add this gigantic .js file, just check in Chrome Developer Tools > Network tab. SCREENSHOT: http://d.pr/i/jmef Developer calls this "SpeedMiracle" and ironically as soon as you install this app your Google PageSpeed rank drops at least 4 points.
Aug. 29, 2016
This developer has many five star reviews. I had a dispute with him, left him a bad review and lodged a complaint. This dispute could have been resolved relatively easily which probably would have caused me to remove my bad review and to have taken responsibility for my part in the dispute and to even have apologized for some things, but this developer reacted so over the top poorly to my complaint that I now feel a duty to let others know that this person does not have a clue as to how to handle a complaint properly. Because I left a bad review for him This developer harassed me. He sent me one email every five to ten minutes over the course of a little over one hour with snide remarks and profanity in them. He told me that the review I left him caused him to become livid. He repeatedly told me how angry he was. He told me that I caused him to lose business and asked me how that felt. He sarcastically wrote that he would not sleep until he had my permission because he must be responsive to the needs of his customers. After he found out that I lodged a complaint with Shopify he wrote them an email that he accidentally sent to me and in this email he called me “the customer from hell”. He wrote “We just lost a lead over your 1 star review. A single customer is about 900 USD enterprise value at current Saas multiples. Hope you are happy Shelly”. He wrote that after he was done doing some work for my shop “we go back to work for shops that appreciate what we do”. He sarcastically wrote ‘I may fall asleep in the next few hours while Linh checks your script. Don't file a complaint, OK??” He wrote: “You have been leveraging a negative app review and a "Shopify complaint" to get even more free labor out of us for free. You have already hurt our bottom line way beyond what you will every pay us. Plus, more importantly, you are taking the fun out of this business. I rarely get angry, and I like being generous. As we have been with you. But your behavior in the last 27 hours makes me livid.” He emailed me a copy of one of his good reviews. He wrote: “I won't be sleeping until I have your permission, Shelly”. He had a very childish and petulant attitude that just would not let up. He was so angry and so unreasonable that I would have literally been afraid for my safety if I did not know that he is far, far away. Many customers think very highly of this developer and are very pleased with his product and his work but I had a very poor experience with him that I would not wish on anyone. You read the reviews and make up your own mind. Update. After he saw this new review the developer became so angry that he uninstalled his app from my store and that caused all my reviews to disappear before I could transfer them to another app. He lashed out at me childishly to hurt me in any way he could. I bet he would have hit me had I been in the same room with him. I do not think he is behaving rationally. I do not think Shopify is going to be OK with this behavior. This man continues to handle this situation so poorly that he just keeps digging himself in deeper and deeper. He just continues to make things worse for himself. He is behaving foolishly and it just goes on and on. PJ wrote:" a new feature we developed especially for this shop. " This is not true. He told me that this feature was developed specifically for another store and I was the second store to use it .Additionally what he developed will benefit all his present and future customers so to say he developed something specifically for me is untrue. I was about ready to give up trying to use this app when PJ generously volunteered to put this new feature into place for me so the app would better meet my needs. It was nothing that I came up with and requested. It was something he had just developed for another store. PJ wrote that he has never worked so quickly for a customer. When I contacted him about errors in the installation of this new feature PJ was on a company retreat in Bali. I repeatedly told him that any continued work for me could wait until he returned from his trip and could get to it. PJ also said that he delayed going on this trip so that this feature would be installed for me and I told PJ that that was completely unnecessary. I told him that I had never imposed a deadline on him to do this and all he had to do was tell me that he would install it when he returned from his retreat. I told him when he got it done was not an issue for me. PJ working quickly (and sloppily in my case) has to do with deadlines he imposes on himself. As to the number of emails exchanges between us this was caused by PJ not communicating with me clearly. His emails were full of techno-jargon that I did not understand. I asked him to please stop using jargon with me and communicate in plain English, but PJ persisted in sending me emails that required me to reply asking for clarification. At one point I even paid a web developer to read PJ's emails to make sure that I understood his directions correctly. Lastly PJ stated that they love their customers. Well they love you until they don't love you, and then watch out! When "they" don't love you it is frightening and relentless. PJ's inability to resolve a simple dispute with me in a civil manner due to his uncontrollable anger speaks volumes about his true, very unpleasant nature.